Frequently Asked Questions (FAQs)
What does the Disability Information and Support do?
As well as providing students with support, advice, advocacy and information, Disability Information & Support provides a number of specific resources and services. Further information about services and support and useful resources offered by Disability Information and Support are available elsewhere on this website.
For more information email disabilities@otago.ac.nz
You can also download a copy of the handbook "A guide for students who have temporary or permanent impairments" in PDF format.
Who can receive support from Disability Information and Support?
Disability Information & Support recognises that students with depression and other mental health conditions, specific learning difficulties, medical conditions, temporary injuries, visual, hearing, and mobility disabilities, as well as those who are Deaf, may require additional resources or assistance while studying.
How do I get Support?
To use Disability Information & Support, students should make an appointment to see a Student Advisor who will discuss their requirements with them and, if required, organise a support plan.
What should I bring to my first appointment?
Bring any supporting documentation you may have, such as medical certificates, discharge certificates assessments etc. Also bring your course timetable.
Can I bring a family member or support person when I visit Disability Information and Support?
Yes, they are most welcome. Please advise the office when making an appointment.
Who finds out I have used the services provided by Disability Information and Support?
All information supplied to Disability Information and Support is confidential and not available to any other university department or staff, except with your approval. This information is not recorded on your university record or marked on your qualification.
Does my academic record mention the fact that I have used services provided by Disability Information and Support?
No! Never!!
What do I need to know about the Computer Areas on campus?
Further information about Computer Areas on campus is available at http://www.its.otago.ac.nz/students/universitycomputing/computerlabs
How do I go about getting assistance for my exams?
Further information about Alternative Examination Arrangements is available elsewhere on this website.
Why am I asked if I have a disability on the main university enrolment form?
When enrolling at the university, you will be asked to identify if you have a disability and, if you do, whether your disability affects your study. We encourage you to fill out this section as this information is used by Disability Information and Support to generate a mailing list to keep you informed of issues and events that may be of interest. It will also be used to compile statistical data, for example for reporting to the Ministry of Education on the university’s progress in relation to equity targets.
Only the student concerned and Disability Information and Support staff can view the disability information that is provided at enrolment. No other staff on campus has access to this information.
This information should be provided annually as the information is not carried over from one year to another.
