PDR Competencies Training
One of the main purposes of the Performance & Development Review (PDR) process is to help managers and staff identify performance areas requiring further training and development.
The following courses fit into the 7 key “competencies” or skill sets that are covered by the PDR process.
Courses by Competency
Competency: Knowledge and Skills
- Communicating Assertively
- Communicating: getting a grip on your style
- Cross Cultural Awareness
- Customer Service: excellence on the frontline
- Diversity: understanding and valuing difference
- English @ Work
- English @ Work: report writing
- Meetings: being an effective facilitator
- Guide to EFTS Funding
- International Students: cultural differences and their impact
- Introduction to Kiwi Culture
- Just a minute: a guide for minutes and meetings
- Job instruction: passing on the knowledge
- Te Reo Māori – He Tīmatanga: an introduction to Māori language
- Te Reo Māori – Te Waharoa
- Mediation: I'm not a mediator but ...
- Mental Health: dealing with student issues
- Pacific Awareness
- Presentations: projecting confidence
- Project Co-ordination: demystifying the process
- Servicing Formal Committees
- Working Well Together: coping at work
- Working Well Together: mental health in the workplace
- Writing Procedures: keeping it clear and logical
Competency: Team Work and Co-operation
- Coaching: bringing out the best
- Communicating Assertively
- Communicating: building effective relationships with your colleagues
- Communicating building effective relationships with your manager
- Communicating: getting a grip on your style
- Communicating Non-defensively
- Conflict: managing it better
- Conflict: practical workshop
- Cross Cultural Awareness Workshop
- Diversity: understanding and valuing difference
- Team Dynamics: the art of leading teams
- Working Well Together: coping at work
- Working Well Together: mental health in the workplace
Competency: Organisation, Planning and Self Management
- Job Instruction: passing on knowledge
- Presentations: projecting confidence
- Time Management: finding the time to plan and organise
- Writing Procedures: keeping it clear and logical
Competency: Problem Solving/Decision Making
Other development options to consider for this competency include:
- On-the-job training, either within the department or in another area of the University
- Project work
- Mentoring
Competency: Service to Customers
- Communicating: getting a grip on your style
- Communicating Non-defensively
- Creating an Inclusive Environment
- Cross Cultural Awareness
- Customer Service: excellence on the frontline
- Diversity: understanding and valuing difference
- International Students: cultural differences and their impact
- Te Reo Māori – He Tīmatanga: an introduction to Māori language
- Te Reo Māori – Te Waharoa
Competency: Initiative and Innovation
Other development options to consider for this competency include:
- On-the-job training, either within the department or in another area of the University
- Project work
- Mentoring
Competency: Leadership and People Management
- Coaching: bringing out the best
- Communicating: building effective relationships with your Manager
- Communicating: getting a grip on your style
- Cross Cultural Awareness
- Delegation: more than just passing it on
- Developing Your Staff
- Diversity: understanding and valuing difference
- The Essential Management Series: a range of workshops, seminars and lunchtime sessions
- Managing Unproductive Employee Behaviour
- Negotiation: a problem solving approach
- Supervisory Skills: the basics
- Supervisory Skills: working with casual and fixed-term staff
- Team Dynamics: the art of leading teams
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