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ITS News and Events

 Please click on the News & Events heading to get the full story.

New University Mobile Phone Contract

Friday, 2 December 2016 12:11pm

The University of Otago has signed up to a new agreement with Vodafone which will achieve significant ongoing savings as well as providing a number of benefits to University mobile phone account holders.

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ITS Service Statistics for September 2016

Friday, 25 November 2016 9:52am

The most recent statistics for printing volumes, Service Desk calls, Student IT services, IT Training, Teaching and Learning, Information Security incidents, ITS website and FAQ usage, backup services, imVision network patching, Internet traffic, eduroam connections, and wireless access are now available to view online.

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Visitor Access to the Internet from University of Otago Campuses

Monday, 14 November 2016 10:19am

The University of Otago now offers a free visitor Internet access service at all campuses – the UO_Guest service.

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Introducing the Ask IT Customer Portal Self-Service Request Service

Tuesday, 8 November 2016 10:23am

ITS is pleased to announce the Ask IT Customer Portal, where customers can log their own faults and service requests without the need to make a phone call or write an email.

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ITS Service Statistics for August 2016

Thursday, 27 October 2016 3:37pm

The most recent statistics for printing volumes, Service Desk calls, Student IT services, IT Training, eConferencing numbers, Information Security incidents, web and FAQ usage, Syncplicity and HCS utilisation, infrastructure and virtualisation, critical systems availability, backup services, Internet traffic, eduroam connections, Tuakiri activity, and high speed data transfers are now available to view online.