Service Notices Archive
May April March February January December 2012 November 2012 October 2012 September 2012 August 2012 July 2012
May
Resolved: Scheduled Outage - Monthly Software Updates Time Frame: 5pm, Friday, 17 May 2013 - 5pm, Sunday, 19 May 2013 (Resolved: Sun, 19 May 2013)
Alert: Prompted to Reset Your Password? (Resolved: Sun, 19 May 2013)
Resolved - Service Outage: List Server lists.otago.ac.nz unavailable Thursday, 16 May 2013, 4:30pm to 5:30pm (Resolved: Thu, 16 May 2013)
Resolved: Scheduled Outage - Updates to the ITS Corporate System Applications. 5:00pm - 7:00pm Wednesday 15th May 2013 (Resolved: Wed, 15 May 2013)
Service Notice: MarketSite speed issue, 7 May 2013 onward (Resolved: Wed, 8 May 2013)
Resolved: Scheduled Outage: Disabilities and Campus Maps (Resolved: Wed, 1 May 2013)
April
Scheduled Outage - Change to Staff Global Address List, 4:00pm Friday 26th April 2013 - 5:00pm Friday 26th April 2013. (Resolved: Fri, 26 Apr 2013)
ITS Service desk closed Thursday 25 April 2013 in observance of ANZAC Day. (Resolved: Thu, 25 Apr 2013)
Resolved- Unscheduled Outage: Student Email 23 April 2013, 9am - 10.15am (Resolved: Wed, 24 Apr 2013)
Resolved: ITS Data Centre Equipment Relocation - Interruptions to Services 13-14 April and 20-21 April 2013 (Resolved: Sun, 21 Apr 2013)
Resolved: Scheduled Outage - National & International Internet Traffic, 5:00am - 6:00am Thursday 18th April 2013 (Resolved: Thu, 18 Apr 2013)
Resolved: Scheduled Outage : Updates to the ITS Corporate System Applications - Wednesday 17th April 2013 - 5:00pm to 7:00pm (Resolved: Wed, 17 Apr 2013)
Resolved: Scheduled Outage - Backup Services, 7:30am Monday 15th April - 5:00pm Wednesday 17th April 2013 (Resolved: Wed, 17 Apr 2013)
Scheduled Outage: Vodafone -Tuesday 16 April 2013, 1.30am - 1.45am (Resolved: Tue, 16 Apr 2013)
Resolved: Scheduled Outage - Corporate Applications, Staff Web Kiosk, All Websites Hosted on www.otago.ac.nz, 9:00pm - 10:00pm Wednesday 10th April 2013 (Resolved: Wed, 10 Apr 2013)
Resolved: Unscheduled Outage - Access to Corporate Applications 26 March 2013 (Resolved: Tue, 9 Apr 2013)
Scheduled Outage: eVision 4 April 2013 - 5pm for up to 10 minutes (Resolved: Thu, 4 Apr 2013)
Resolved: Scheduled Service Outage: Corporate Application Wednesday 3 April 2013 5:00pm to 7:00pm (Resolved: Wed, 3 Apr 2013)
Information Technology Services – Easter break (Resolved: Wed, 3 Apr 2013)
March
Resolved: Unscheduled Outage: Student Desktop - 26 March 2013 - ongoing (Resolved: Tue, 26 Mar 2013)
Resolved: blackboard.otago.ac.nz is unavailable or intermittently slow (Resolved: Tue, 26 Mar 2013)
Resolved: Scheduled Outage: Corporate Applications - Friday 22 Mar 2013, 5pm - Monday 25 March 2013, 8am (Resolved: Mon, 25 Mar 2013)
Resolved: Unscheduled Network Interruption Sunday 24th March 2013 (Resolved: Sun, 24 Mar 2013)
Alert: SPAM email - Subject: Messenger from Administrator - Tuesday 19 March 2013 (Resolved: Wed, 20 Mar 2013)
Resolved: Unscheduled Service Outage: Network Services Application: Thursday, 15th March 2013 (Ongoing) (Resolved: Tue, 19 Mar 2013)
Resolved: Scheduled Outage Finance One Upgrade: Thursday, 14 March 2013 5.00pm to Monday, 18 March 2013 3.30pm (Resolved: Mon, 18 Mar 2013)
RESOLVED: Scheduled Outage - Monthly Microsoft Software Updates 5pm Friday 15th March 2013 - 5pm Sunday 17th March 2013 (Resolved: Sun, 17 Mar 2013)
Resolved Service Issue: Access to Blogs and Podcasts (Resolved: Fri, 15 Mar 2013)
RESOLVED: Scheduled Outage: Server moves affecting some web pages: Wednesday, 13 March 2013, 5:30pm to 7:30pm (Resolved: Wed, 13 Mar 2013)
RESOLVED: Unscheduled service outage: Blackboard unavailable, Wednesday, 13 March 2013, 6:00pm - 6:45pm (Resolved: Wed, 13 Mar 2013)
Scheduled Outage: Blackboard, 9:00pm-10:00pm, Friday, 8 March 2013 (Resolved: Fri, 8 Mar 2013)
Resolved: Blackboard - Issue with Grade Centre ‘In Progress’ attempts - 1 Feb 2013 - Ongoing (Resolved: Thu, 7 Mar 2013)
Updates to the ITS Corporate System Applications (Resolved: Wed, 6 Mar 2013)
February
Unscheduled Internet Outage Time Frame: 3:00pm Monday 25th February 2013 - Resolved (Resolved: Tue, 26 Feb 2013)
Internet Service Outage - 9:00-9:15pm Monday 25 February (Resolved: Mon, 25 Feb 2013)
Scheduled Outage: Blackboard collaboration Services Friday 22 February 2013 (Resolved: Fri, 22 Feb 2013)
Resolved: Otago Connect Upgrade & Meeting Administrator Changes 21 February 2013 - All day (Resolved: Thu, 21 Feb 2013)
Scheduled Outage: Telecom / Gen-I WAN Disruptions Hercus Taieri Resource Unit on 20th February 11pm – 21st February 6pm (Resolved: Thu, 21 Feb 2013)
Resolved: Student Printing and Copying Service Issue (Resolved: Tue, 19 Feb 2013)
Unscheduled: loss of connectivity to Invercargill (Resolved: Sun, 17 Feb 2013)
Alert: Spam emails via compromised Yahoo! Xtra accounts (Resolved: Fri, 15 Feb 2013)
Scheduled Outage Wireless and UO-EXTERNAL Network Upgrade - Wednesday 6 February 2013: 9:00am-3:00pm (Waitangi Day) (Resolved: Wed, 6 Feb 2013)
Scheduled Outage Wireless and UO-EXTERNAL Network Upgrade -Tuesday 5 February 2013: 6:00pm-9:00pm - WELLINGTON ONLY (Resolved: Tue, 5 Feb 2013)
Email phish message (Resolved: Tue, 5 Feb 2013)
Resolved: Blackboard - Safe Assign Unavailable - 1 Feb 2013 (Resolved: Fri, 1 Feb 2013)
Alert - Networker/Legato vulnerability identified. Software update required - 31 Jan 2013 (Resolved: Fri, 1 Feb 2013)
January
Alert: Google Drive/Docs Security Issue (Resolved: Thu, 31 Jan 2013)
Scheduled: Media Streaming Server Outage - Saturday 26 Jan 2013, 3pm - 5pm (Resolved: Sat, 26 Jan 2013)
Intermittent Service Outages for Student Desktop (Resolved: Mon, 21 Jan 2013)
Scheduled Outage: Updates to the ITS Corporate System Applications: Wednesday 16 January 2013, 5:00pm-7:00pm (Resolved: Sun, 13 Jan 2013)
Scheduled Outage - January 2013 Microsoft Software Security Updates 5pm-9pm, Friday 11th January 2013 (Resolved: Fri, 11 Jan 2013)
Alert: Blackboard: Important information for 2012 papers which are still being taught on Blackboard (Resolved: Thu, 10 Jan 2013)
RESOLVED Alert: Access to Student Web Mail Degraded (Resolved: Thu, 10 Jan 2013)
Resolved: Degradation of Off-Campus Internet Service (Resolved: Wed, 9 Jan 2013)
Scheduled: Finance One unavailable (Resolved: Sat, 5 Jan 2013)
Service Outage: Wiki Sites Unaccessible (Resolved: Fri, 4 Jan 2013)
Information Technology Services – Closed 21 December 2012 - 3 January 2013 (Resolved: Thu, 3 Jan 2013)
December 2012
Vodafone outage - MultiTXT (Resolved: Fri, 21 Dec 2012)
Scheduled Outage: Disabilities and Publications Output Applications 19th December 2012 5pm-7pm (Resolved: Wed, 19 Dec 2012)
Resolved: Blackberry Calendar Synching Issue (Resolved: Wed, 19 Dec 2012)
Scheduled Outage: Blackberry Mobile Phone Users Tuesday 18th December 2012 7:30pm to 10:30pm (Resolved: Tue, 18 Dec 2012)
Scheduled Outage: Microsoft Software Security Updates - 5:00pm Friday, 14 December 2012 - 8:00pm, Sunday, 16 December 2012 (Resolved: Sun, 16 Dec 2012)
Windows 8 and Connectivity to University Wireless Networks (Resolved: Fri, 14 Dec 2012)
Resolved Outage: Finance One Production, Thursday, 13 December 2012, 7:00pm – 10:00pm (Resolved: Thu, 13 Dec 2012)
Resolved Outage: ITS Podcasts & Blogs - Thursday, 13 December 2012, 9–11am (Resolved: Thu, 13 Dec 2012)
Resolved Outage: ITS Corporate System Applications updates - Wednesday, 12 December 2012, 5:00pm – 7:00pm (Resolved: Wed, 12 Dec 2012)
Resolved: Alumni Website (alumni.otago.ac.nz) Monday 10th December 2012 (Resolved: Mon, 10 Dec 2012)
Alert: Student Issues connecting to Account (Resolved: Mon, 10 Dec 2012)
CANCELLED: Scheduled Outage: University of Otago Search, 7 December 2012, 6:00pm-8:00pm (Resolved: Fri, 7 Dec 2012)
Resolved: Production Database Server (Resolved: Tue, 4 Dec 2012)
Resolved - Interruption to services during ITS Data Centre commissioning - Sunday 2 Dec 2012 8:30am - 2:00pm (Resolved: Sun, 2 Dec 2012)
November 2012
Alert: ITS Charges for 2013 - Available End of November (Resolved: Fri, 30 Nov 2012)
Resolved: Staffmail: Some email accounts unable to be accessed (Resolved: Tue, 27 Nov 2012)
RESOLVED: Staffmail: Some email accounts unable to be accessed (Resolved: Fri, 23 Nov 2012)
Phishing Attack "Scheduled Outage: Critical Security Updates" (Resolved: Fri, 23 Nov 2012)
Scheduled Outage: Updates to the ITS Corporate System Applications - Wednesday, 21st November 2012, 5-7pm (Resolved: Wed, 21 Nov 2012)
RESOLVED: Scheduled Outage - Student Printing & Copying System - Tues 27th to Thurs 29th Nov 2012 (Resolved: Tue, 20 Nov 2012)
Resolved Service Outage: November 2012 Microsoft Software Security Updates (Resolved: Sat, 17 Nov 2012)
Scheduled Outage: HRMS & FMIS Systems Saturday 10 November 2012, 11:30am - 12:30pm (Resolved: Sat, 10 Nov 2012)
Scheduled Outage: Christchurch SoM - Princess Margaret Hospital (Resolved: Fri, 9 Nov 2012)
Scheduled Outage: Wellington SoM - KAREN PoP (Resolved: Mon, 5 Nov 2012)
Scheduled Outage: Christchurch SoM - Barrington Clinic (Resolved: Thu, 1 Nov 2012)
October 2012
Scheduled Outage: Updates to the ITS Corporate System Applications - Wednesday 31 October 2012, 6pm - 8pm (Resolved: Wed, 31 Oct 2012)
RNAS (Remote Network Access Service) Discontinued (Resolved: Sat, 27 Oct 2012)
Alert: Otago Connect Errors With Internet Explorer 9 (Resolved: Fri, 26 Oct 2012)
Scheduled Outage Invercargill Campus, Friday 26 October 2012, 10:30AM-5:00PM (Resolved: Fri, 26 Oct 2012)
Scheduled Outage: Christchurch SoM - Princess Margaret Hospital (Resolved: Thu, 25 Oct 2012)
New Students Locked out of e:Vision (Resolved: Wed, 24 Oct 2012)
Scheduled Outage Invercargill Campus, Friday 26 October 2012, 10:30AM-5:00PM (Resolved: Sat, 20 Oct 2012)
Alert: Ricoh Printers Networking Issue (Resolved: Fri, 19 Oct 2012)
RESOLVED Scheduled Outage - Updates to the ITS Corporate System Applications - Wed 17th Oct 2012 6:00pm-8:00pm (Resolved: Wed, 17 Oct 2012)
RESOLVED: Login Screen With Main Otago Webpage - Wed 17 Oct 2012 10:00am - 11:00am (Resolved: Wed, 17 Oct 2012)
Resolved - Power Outages in Dunedin Hospital - 5:00am-9:30am Sunday 14th October 2012 (Resolved: Sun, 14 Oct 2012)
Scheduled Service Outage - Data Centre Electrical Work (Resolved: Sat, 13 Oct 2012)
ITS Service Notice: Scheduled Outage: Friday 12th and Saturday 13th October 2012 (Resolved: Sat, 13 Oct 2012)
Resolved: Isolated Unscheduled Network Outage (Resolved: Fri, 12 Oct 2012)
Resolved: Unscheduled Outage Blackboard, Talent 2, Staff Web Kiosk, Remedy (ARS), JIRA (ITS Task/Bug Management) (Resolved: Thu, 11 Oct 2012)
Resolved - Geography Department Web Server - Wed 10th Oct 2012 9:30am-11:00am (Resolved: Wed, 10 Oct 2012)
Scheduled Outage: Library FileMaker Databases (Orac) (Resolved: Mon, 8 Oct 2012)
Alert: Sophos indicating "Shh/Updater-B" has been detected - 20 September 2012 - ongoing (Resolved: Sat, 6 Oct 2012)
Service Outage: ITS Corporate Systems Applications (Resolved: Wed, 3 Oct 2012)
Resolved: Unscheduled Outage VMware (Resolved: Tue, 2 Oct 2012)
September 2012
University Website Search (Resolved: Wed, 26 Sep 2012)
Updates to the ITS Corporate System Applications (Resolved: Tue, 25 Sep 2012)
Phishing Email - Advising Anti-Virus Update (Resolved: Mon, 24 Sep 2012)
Unscheduled Outage PIMS – Urgent update (Resolved: Fri, 21 Sep 2012)
Scheduled Outage - Finance One Report Scheduling - Thursday 20 September 2012, 5pm - 5.15pm (Resolved: Thu, 20 Sep 2012)
RESOLVED: Celerra/Fileshare Service Outage - Time Frame: Thursday 20 September 2012 1:00pm - 4:00pm (Resolved: Thu, 20 Sep 2012)
Service Alert: Otago Antispam Service (PureMessage) (Resolved: Thu, 20 Sep 2012)
Resolved: Service Outage: ITS Corporate Systems Applications Wednesday, 19 September 2012, 5.00pm - 7.00pm (Resolved: Wed, 19 Sep 2012)
Resolved: Power Outages in Dunedin Hospital Buildings - Saturday 15th September 12:00am - 12:00 am (all day) (Resolved: Sat, 15 Sep 2012)
Resolved: Scheduled IT Services Outage: Backup Services - Wednesday 12th September 7.30am - 5pm (Resolved: Wed, 12 Sep 2012)
Scheduled Power Outages in Dunedin Hospital Buildings - Friday 7th September 7:00pm - 6:00am (Resolved: Sat, 8 Sep 2012)
Resolved: Planned Outage Vodafone 2G & 3G Mobile Data - Thursday, 6 September 2012, 1:00am-1:11am (Resolved: Thu, 6 Sep 2012)
Scheduled Service Outage: ITS Corporate Systems Applications Wednesday 5 September 2012, 5.00pm - 7.00pm (Resolved: Wed, 5 Sep 2012)
Resolved: Unscheduled PIMS Outage (Resolved: Tue, 4 Sep 2012)
iPrint does not function with Apple OS X 10.8 (Mountain Lion). (Resolved: Sat, 1 Sep 2012)
August 2012
Update Monday 27th August- Resolved: lists.otago.ac.nz (Resolved: Fri, 31 Aug 2012)
Resolved Outage: Vodafone 2G & 3G Mobile Data - Thursday, 30th August 2012, 1:00am-1:10am (Resolved: Thu, 30 Aug 2012)
RESOLVED: Service Outage: Disruption of VPN Service - Wednesday 29 August 2012, 5:00pm to 6:00pm (Resolved: Wed, 29 Aug 2012)
Scheduled Outage: ITS Corporate System Applications - Saturday, 25 August 2012, 10.00am - 1.00pm (Resolved: Sat, 25 Aug 2012)
Resolved: Issues connecting to the VPN and intermittant access to the otago.ac.nz website from off-campus (Resolved: Tue, 21 Aug 2012)
Resolved: ITM Exemption Issue (Resolved: Mon, 20 Aug 2012)
Resolved: "One new email" Phishing Email (Resolved: Mon, 20 Aug 2012)
Resolved - Service Outage: Network Services - Saturday 18 August, 5pm-8pm (Resolved: Sat, 18 Aug 2012)
Resolved - Service Outage: August Microsoft Software Security Updates (Resolved: Sat, 18 Aug 2012)
Resolved: Staff Email access off-campus Enabled (Resolved: Thu, 16 Aug 2012)
Scheduled Outage: Student Enrolment & Management System Outage - Friday, 3 August 2012, 12:00pm(Noon) to Monday, 6 August 2012, 8:00am (Resolved: Mon, 6 Aug 2012)
Sophos Antivirus update 26 July 2012 (Resolved: Fri, 3 Aug 2012)
Resolved Outage - PIMS (Resolved: Thu, 2 Aug 2012)
Service Outage: Frequently Asked Questions (FAQs) - 9:30pm-10:00pm, Wednesday 1 August (Resolved: Wed, 1 Aug 2012)
Scheduled Outage - Brief outages of Windows servers - Tuesday 31 July 2012 and Wednesday 1 August 5pm - 9pm (Resolved: Wed, 1 Aug 2012)
Scheduled Outage - All ITS Corporate Applications - Wednesday 1 Aug 2012, 5pm - 7pm (Resolved: Wed, 1 Aug 2012)
July 2012
Service Incident: Intermittent Access to Student Email (Resolved: Tue, 31 Jul 2012)
Service Restored: Access to DocuShare (Resolved: Tue, 31 Jul 2012)
Service Restored: Blackboard SafeAssign Submissions (Resolved: Tue, 31 Jul 2012)
Unscheduled: Upgrades to the ITS Corporate System Applications (Resolved: Thu, 26 Jul 2012)
Resolved: Upgrade to ITS Corporate System Applications (Resolved: Wed, 18 Jul 2012)
Scheduled Outage: Microsoft Security Updates (Resolved: Fri, 13 Jul 2012)
Alert: Unauthorized Home Wireless Router (Resolved: Fri, 6 Jul 2012)
LinkedIn Passwords Leaked (Resolved: Mon, 2 Jul 2012)