Service Notices Archive

July June May April March February January December 2014 November 2014 October 2014 September 2014 August 2014 July 2014

July

Unscheduled Outage: UOW Wifi: Level J in WSB and Link Block; Monday, 27 July 2015 (Resolved: Mon, 27 Jul 2015)

Alert: Very dangerous Australia Post Phishing email (Resolved: Thu, 23 Jul 2015)

Service Performance Issue : Internet connectivity and speed - Monday, 13 July 2015, 12:30pm - Resolved (Resolved: Mon, 20 Jul 2015)

Resolved: Scheduled Outage: System Security Patching - Friday, 17 July 2015, 5:00 PM - Sunday, 19 July 2015, 5:00 PM (Resolved: Sun, 19 Jul 2015)

ITS Service Notice - Scheduled Outage: Network - Science 3 - Friday, 17 July 2015, 6:00 pm - Saturday, 18 July 2015, 12:00 pm (noon) (Resolved: Sat, 18 Jul 2015)

Alert : Outgoing Email to Non-University Destinations - from 8:30am, Monday 6 July 2015 to Friday 17 July 2015 (Resolved: Fri, 17 Jul 2015)

Scheduled Service Outage: Internet Access - 6:00-6:15pm, Friday 17 July (Resolved: Fri, 17 Jul 2015)

UOW Wi-Fi Service Outage - Wednesday, 15 July 2015, 17:00 PM - 19:00 PM (Resolved: Wed, 15 Jul 2015)

ITS Service Notice - Scheduled Outage: Talent2 (HR Systems) - Friday 10 July 2015, 07:00 AM - Tuesday 14 July 2015, 10:00 AM (Resolved: Tue, 14 Jul 2015)

Intermittent Service Interruptions: Student Printing Services (Resolved: Tue, 14 Jul 2015)

Staff Web Kiosk Issue Internet Explorer 11 - update (Resolved: Tue, 14 Jul 2015)

Service Issue: Syncplicity Sync and Share (Resolved: Mon, 6 Jul 2015)

Student IT Services Availability During Semester Break (Resolved: Mon, 6 Jul 2015)

Reduced Staffing Due to Weather Conditions (Resolved: Mon, 6 Jul 2015)

Alert : Outgoing email to Microsoft Services - Monday, 6 July 2015, 08:30 AM - Friday, 10 July 2015 05:00 PM (Resolved: Mon, 6 Jul 2015)

Alert : Student Manged Desktop - Monday, 4 May 2015, 12:00 PM - On Going (Resolved: Mon, 6 Jul 2015)

High Capacity Storage (HCS) SMB Share Access Upgrade (Resolved: Sun, 5 Jul 2015)

Scheduled Outage: Scopia Desktop - Friday, 3 July 2015, 5:30 PM - Saturday, 4 July 2015, 12:00 Noon (Resolved: Sat, 4 Jul 2015)

Syncplicity Update - Friday, 3 July 2015, 05:00 PM - 05:30 PM (Resolved: Fri, 3 Jul 2015)

Scheduled Outage: High-Capacity Central File Storage (HCS) / Isilon: Thursday, 02 July 2015, 08:00 PM - 09:00 PM (Resolved: Thu, 2 Jul 2015)

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June

Scheduled Service Outage: Mail Express File Drop - 5-6pm, Tuesday 30 June (Resolved: Tue, 30 Jun 2015)

Alert: EMC Networker Backup Software Release Upgrade (Resolved: Tue, 30 Jun 2015)

Alert: Risk of Network Services Outage in North Campus; Sat 27 June 2015 to Sun 28 June 2015 (Resolved: Sun, 28 Jun 2015)

Scheduled Outage: network access from ‘DJ’ Ports in Science III Building; Sat 27 June 2015 to Sun 28 June 2015 (Resolved: Sun, 28 Jun 2015)

Scheduled Outage : Business Objects (production) - Thursday, 25 June 2015, 07:00 PM - 07:30 PM (Resolved: Thu, 25 Jun 2015)

Changes to Blackboard, June 24, 2015 (Resolved: Thu, 25 Jun 2015)

Unscheduled Outage : Blackboard - Tuesday, 23 June 2015, 06:30 PM - 06:45 PM (Resolved: Tue, 23 Jun 2015)

Possible Disruption to Online Library Resources Access (Resolved: Mon, 22 Jun 2015)

ITS Service Notice - Scheduled Outage: Otago Blogs and Podcasts (Resolved: Mon, 22 Jun 2015)

ITS Service Notice - Scheduled Outage: High Capacity Storage (HCS) SMB Share Access - Saturday, 20 June 2015, 8:30am - 7:00pm (Resolved: Sat, 20 Jun 2015)

ITS Service Notice - Scheduled Outage: OurDrive (SharePoint) - Friday, 19 June 2015, 5:30pm - 9:30pm (Resolved: Fri, 19 Jun 2015)

Student Printing - Thursday, 18 June 2015, 07:00 AM - 08:00 AM (Resolved: Thu, 18 Jun 2015)

Student IT Availibility in Library During Semester Break (Resolved: Fri, 12 Jun 2015)

RESOLVED: ITS Service Notice - Unscheduled Outage : uniFLOW Student Printing System / @Print B&W - Monday, 8 June 2015, 10:30 AM - 09:30 PM (Resolved: Mon, 8 Jun 2015)

Student Printing (Resolved: Sat, 6 Jun 2015)

ITS Service Desk Closed from 4pm - 7pm, Wednesday 03 June 2015 (Resolved: Wed, 3 Jun 2015)

ITS Scheduled Outage: Credit Card Gateway (Resolved: Tue, 2 Jun 2015)

Unscheduled Outage : University of Otago Wellington campus wireless network - Monday, 25 May 2015, 10:15 AM - On Going (Resolved: Mon, 1 Jun 2015)

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May

Scheduled Outage : OurDrive (Sharepoint) - Thursday, 28 May 2015, 05:00 PM - 06:00 PM (Resolved: Thu, 28 May 2015)

Resolved: Scheduled Outage : Otago Capture - Tuesday, 26 May 2015, 07:00 AM - 07:10 AM (Resolved: Tue, 26 May 2015)

Problem using Cyberduck 4.6.4 for CMS Contribution Folders (Resolved: Mon, 25 May 2015)

Resolved: Scheduled Outage : Otago University website CMS contributors functions only - Monday, 25 May 2015, 08:30 PM - 08:35 PM (Resolved: Mon, 25 May 2015)

Resolved: Scheduled Outage : Mail Express File Drop - Monday, 25 May 2015, 05:00 PM - 06:00 PM (Resolved: Mon, 25 May 2015)

Alert: PHISHING email purporting to be from University Staff members - Subject line of "University General Notice" - Friday, 24 April 2015, 08:30 PM - Ongoing (Resolved: Mon, 25 May 2015)

Resolved: Scheduled UOW File Server Outage: Friday 22 May to Sunday 24 May 2015 (Resolved: Sun, 24 May 2015)

Service Issue: Wireless Network Access at Hayward College (Resolved: Sun, 24 May 2015)

SERVICE NOW RESUMED - Otago Capture Outage (Resolved: Sun, 24 May 2015)

Resolved: Scheduled Outage : System Security Patching - Sunday, 24 May 2015, 7:00 AM - 9:00 AM (Resolved: Sun, 24 May 2015)

ITS Service Notice: Student Printing – Central Library Kiosk (Resolved: Sun, 24 May 2015)

Scheduled Outage : Uniflow (Student Printing) - Wednesday, 27 May 2015, 09:00 PM - 10:00 PM (Resolved: Fri, 22 May 2015)

Resolved Service Outage: CMS-Managed Webpages Unavailable 8:30pm to 8:33pm, 18 May 2015 (Resolved: Mon, 18 May 2015)

Alert : Student Managed Desktop Software - Thursday, 23 April 2015, 12:00 PM - Tuesday, 28 April 2015 (Resolved: Mon, 18 May 2015)

RESOLVED - ITS Service Notice: Required updates to all systems - Saturday, 16 May 2015, 05:30 PM - Sunday, 17 May 2015 05:30 PM (Resolved: Sun, 17 May 2015)

Alert: Access to Student/Staff Desktop and Scopia desktop via Chrome Version 42 temporary fix (Resolved: Sun, 17 May 2015)

Access to SPSS on Student Desktop (Resolved: Sat, 16 May 2015)

Unscheduled Outage : Wireless Access Points - Tuesday, 28 April 2015, 01:00 PM - On Going (Resolved: Fri, 15 May 2015)

RESOLVED: Scheduled Outage: BOXI TEST (Corporate Applications Test environment) - Monday, 11 May 2015, 09:00 AM - Tuesday, 12 May 2015 05:00 PM (Resolved: Tue, 12 May 2015)

ITS Service Notice: Scheduled Outage: DocuShare - Friday, 8 May 2015, 7:30 PM - 8:30 PM (Resolved: Fri, 8 May 2015)

Scheduled Outage : Uniflow - Friday, 8 May 2015, 07:00 PM - 08:00 PM (Resolved: Fri, 8 May 2015)

Scheduled Outage : The University Network throughout the Christchurch Campus at all locations. - Friday, 8 May 2015, 06:00 PM - 08:00 PM (Resolved: Fri, 8 May 2015)

Resolved: Scheduled Outage : Syncplicity (Sync'n'share) & Student Managed Desktop - Thursday, 7 May 2015, 08:00 PM - 10:00 PM (Resolved: Thu, 7 May 2015)

Permissions for Staffmail (Exchange) Distribution Groups (Resolved: Wed, 6 May 2015)

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April

Content Management System (CMS) - Scheduled Outage- Wednesday, 29 April 2015, 08:00 PM - 09:00 PM (Resolved: Wed, 29 Apr 2015)

RESOLVED: Unscheduled Outage : Student Printing - Wednesday, 29 April 2015, 08:30 AM - On Going (Resolved: Wed, 29 Apr 2015)

Resolved - Unscheduled Outage : University Wireless - Tuesday, 28 April 2015, 11:00 AM - 11:17 AM (Resolved: Tue, 28 Apr 2015)

Scheduled Outage : Student Printing: Central Library Top-up Kiosk - Friday, 24 April 2015, 08:30 AM - 12:00 PM (Resolved: Fri, 24 Apr 2015)

Resolved: Unscheduled Outage : Docushare (https://docushare.otago.ac.nz) - Wednesday, 22 April 2015, 01:30 PM - 04:30PM (Resolved: Wed, 22 Apr 2015)

Resolved: Scheduled Outage : OurDrive (SharePoint) - Monday, 20 April 2015, 05:00 PM - 08:00 PM (Resolved: Mon, 20 Apr 2015)

RESOLVED: ITS Service Notice: Scheduled Outage: eVision Functionality Release – Friday, 17 April 2015, 5:00pm - Sunday, 19 April 2015, 6:00pm (Resolved: Sun, 19 Apr 2015)

Unscheduled Outage : Phone lines at Aquinas and Marine Science Portobello - Friday, 17 April 2015, 10:30 AM - 11:20 AM (Resolved: Fri, 17 Apr 2015)

Resolved Alert : Vodafone mobile calling and data intermittent fault - Thursday, 16 April 2015, 11:15 AM - 3:30 PM (Resolved: Thu, 16 Apr 2015)

RESOLVED: ITS Service Notice: Scheduled Outage : Finance One - Friday, 10 April 2015, 5:15pm - Sunday, 12 April 2015, 8:00pm (Resolved: Sun, 12 Apr 2015)

Resolved - Scheduled Outage: REANNZ / KAREN Network - 11PM Saturday, 14th March, 2015 - 3AM Sunday, 15th March, 2015 (Resolved: Sat, 11 Apr 2015)

Resolved - ITS Service Notice: Scheduled Outage: Corporate Systems Dependent on Celerra - REVISED TIMEFRAME: Wednesday, 8th April 2015, 6pm - 7pm (Resolved: Fri, 10 Apr 2015)

Resolved - Scheduled Outage: Otago Capture - Thursday, 9 April 2015, 9:00 AM - 12:00 Noon (Resolved: Thu, 9 Apr 2015)

Resolved: Intermittent International Network Access (Resolved: Mon, 6 Apr 2015)

ITS Service Notice: International Internet Performance - mid February 2015 - On Going (Resolved: Sat, 4 Apr 2015)

Scheduled Outage : ITS Corporate Applications- Wednesday, 1 April 2015, 05:00 PM - 07:00 PM (Resolved: Wed, 1 Apr 2015)

Current - ITS Service Notice: Off Campus Syncplicity Access Currently Intermittent (Resolved: Wed, 1 Apr 2015)

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March

Resolved: ITS Service Notice: Student Printing - Device restarts, Tuesday, 31 March 2015, 08:30 AM - 12:00 PM (Resolved: Tue, 31 Mar 2015)

ITS Central Backup Service - Desktop Backups: Service Terminating 31 March 2015 (Resolved: Tue, 31 Mar 2015)

New Student Desktop Now Available (Resolved: Tue, 31 Mar 2015)

RESOLVED: ITS Service Outage: Internet Access – 11:00pm Thursday 26 March - 12:30am Friday 27 March (Resolved: Fri, 27 Mar 2015)

Unscheduled Outage : Otago Capture - Thursday, 26 March 2015, 05:00 PM - 05:10 PM (Resolved: Thu, 26 Mar 2015)

RESOLVED - ITS Service Notice: Blackboard Critical Update - Wednesday, 25 March 2015, 9:00pm - 9:15pm (Resolved: Wed, 25 Mar 2015)

RESOLVED: ITS Service Notice: Student Printing Issue (Resolved: Mon, 23 Mar 2015)

RESOLVED: Monthly Software Security Updates - Friday, 20 March 2015, 5:00 PM - Sunday, 22 March 2015, 5:00 PM (Resolved: Sun, 22 Mar 2015)

Service Notice: mPrint service removed (Resolved: Sat, 21 Mar 2015)

Resolved - Scheduled Outage : Safe Assign - Thursday, 19 March 2015, 07:00 PM - 11:00 PM (Resolved: Thu, 19 Mar 2015)

Scheduled Outage : My Research - Wednesday, 18 March 2015, 05:00 PM - 07:00 PM (Resolved: Wed, 18 Mar 2015)

Unscheduled Service Outage: Syncplicity Sync & Share (Resolved: Wed, 18 Mar 2015)

ITS Service Notice Alert: VPN - Cisco AnyConnect Client Issues on Windows 8.1 - Update (Resolved: Sat, 14 Mar 2015)

Resolved: Slow Logins on Student Desktop (Resolved: Thu, 12 Mar 2015)

Scheduled Outage: @Print - Saturday, 14 March 2015, 09:00 AM - 10:00 AM (Resolved: Thu, 12 Mar 2015)

Scheduled Outage: Internet Access from Christchurch and Wellington Campuses - Thursday, 12 March 2015, 06:00 AM - 06:15 AM (Resolved: Thu, 12 Mar 2015)

Scheduled Outage: Mail Express File Drop - Friday, 6 March 2015, 5.00pm - 6.00pm (Resolved: Fri, 6 Mar 2015)

Student Printing Scan to Email - Thursday, 9 October 2014, 12:00 PM - Thursday, 05 March 2015 (Resolved: Thu, 5 Mar 2015)

Scheduled Service Outage: My Research, Disability Information and Support Wednesday 4 March 2015 5:00pm - 7:00pm (Resolved: Wed, 4 Mar 2015)

Scheduled Outage: OURDrive - Wednesday, 4 March 2015, 4:30pm - 4:45pm (Resolved: Wed, 4 Mar 2015)

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February

Scheduled Outage : OurDrive (SharePoint) - Thursday, 26 February 2015, 5:00 PM - 8:00 PM (Resolved: Thu, 26 Feb 2015)

Human Resources Vault - Scheduled Outage (Resolved: Thu, 26 Feb 2015)

ITS Service Notice : Otago Capture - Monday, 23 February 2015, 01:00 PM - On Going (Resolved: Wed, 25 Feb 2015)

New University File Transfer Service – Mail Express File Drop (Resolved: Tue, 24 Feb 2015)

Scheduled Network Outage: Zoology, Dental and Physiotherapy Schools Thursday 19th February 2015 5:00pm- 6:30pm (Resolved: Thu, 19 Feb 2015)

Scheduled Outage : OURDrive - Wednesday, 18 February 2015, 5:00pm - 8:00pm (Resolved: Wed, 18 Feb 2015)

Alert: Windows operating system is stalling when installing the latest updates (Resolved: Tue, 17 Feb 2015)

Scheduled Outage: Uniflow Student Printing System - Thursday, 19 February 2015, 9:00pm - 11:00pm (Resolved: Mon, 16 Feb 2015)

Scheduled Outage: HR Online Recruitment System - Saturday, 14 February 2015, 06:00 PM - Sunday, 15 February 2015 12:00 AM (Resolved: Sun, 15 Feb 2015)

Service Alert: Update to Log In Page for ITS Corporate Applications (Resolved: Fri, 13 Feb 2015)

Resolved -Unscheduled Outage : Unitube - Thursday, 12 February 2015, 03:00 PM - Thursday, 12 February 2015, 03:45 PM (Resolved: Thu, 12 Feb 2015)

Unscheduled Outage: Staffmail (Exchange) (Resolved: Tue, 10 Feb 2015)

Unscheduled Outage : Student Webmail - Monday, 9 February 2015, 08:15am (Resolved: Mon, 9 Feb 2015)

ITS Service Desk Closed on Waitangi Day, Friday 06 February 2015 (Resolved: Mon, 9 Feb 2015)

My Research and Publications Output Outage (Resolved: Wed, 4 Feb 2015)

Scheduled Outage : OUR Archive - Tuesday, 3 February 2015, 08:30 AM - Wednesday, 4 February 2015 05:00 PM (Resolved: Wed, 4 Feb 2015)

Scheduled Outage : OUR Archive - Tuesday, 3 February 2015, 08:30 AM - Wednesday, 4 February 2015 05:00 PM (Resolved: Wed, 4 Feb 2015)

Scheduled Outage : Otago Blogs and Podcasts - Tuesday, 3 February 2015, 09:00 AM - 11:00 AM (Resolved: Tue, 3 Feb 2015)

Scheduled Outage : OURDrive - Monday, 2 February 2015, 5:00pm - 6:00pm (Resolved: Mon, 2 Feb 2015)

Resolved: My Blackboard Notifications - Wednesday, 14 January 2015 - Ongoing (Resolved: Mon, 2 Feb 2015)

UO-GUEST Wi-Fi unavailable in Central Library / Link area, ISB (Resolved: Mon, 2 Feb 2015)

Scheduled Outage : eVision - Saturday, 31 January 2015, 08:00 AM - Saturday, 31 January 2015, 05:00 PM (Resolved: Sun, 1 Feb 2015)

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January

Unscheduled Network Outage: Zoology, dental and physiotherapy (Resolved: Fri, 23 Jan 2015)

Resolved: Scheduled Service Outage: Otago Connect: Thursday, 22 January, 08:30 PM - 9.30 PM (Resolved: Thu, 22 Jan 2015)

Resolved Scheduled Outage : Blackboard - Wednesday, 21 January 2015, 08:00 PM - 10:00 PM (Resolved: Wed, 21 Jan 2015)

Resolved Scheduled Outage: Casper : Wednesday, 21 January 2015 05:00 PM - 07:00 PM (Resolved: Wed, 21 Jan 2015)

Unscheduled Service Outage: Student Printing Monday 19 January 2015 (Resolved: Tue, 20 Jan 2015)

Service Unavailable: ITS Service Desk Closed Tuesday 20th January 2015 9:00 am to 11:00 am (Resolved: Tue, 20 Jan 2015)

Scheduled Outage : Monthly Security Updates - Friday, 16 January 2015, 5:00 PM - Sunday, 18 January 2015 5:00 PM (Resolved: Sun, 18 Jan 2015)

Scheduled Outage Update: High Capacity Storage (Isilon), Syncplicity (Sync'n'share), Adobe Connect, Echo 360, Blackboard and Student VDI Desktop (Resolved: Sat, 17 Jan 2015)

Resolved Scheduled Outage : Otago Capture services and website (Echo360) - Monday, 12 January 2015, 01:00 PM - 03:00 PM (Resolved: Mon, 12 Jan 2015)

Unscheduled Outage : Christchurch network outage - Friday, 9 January 2015, 08:30 AM - 10:30 AM (Resolved: Fri, 9 Jan 2015)

Resolved: Service Outage: ITS Service Desk Telephones Busy/ Unavailable (Resolved: Tue, 6 Jan 2015)

Information Technology Services - Closed 23 December 2014 15:00 Until 5 January 2015 08:30 (Resolved: Thu, 1 Jan 2015)

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December 2014

Issues with PureMessage (Resolved: Wed, 31 Dec 2014)

Resolved: Email Phishing: Subject - University IT- Help Desk Scheduled Maintenance - Thursday, 27 November 2014, 08:30 AM - Friday, 28 November 2014 08:30 AM (Resolved: Sun, 28 Dec 2014)

Service Notice: Printing to zero balance/scanning with zero balance (Resolved: Sat, 20 Dec 2014)

Resolved - Scheduled Outage : FinanceOne environment - Thursday, 18 December 2014, 08:00 PM - 09:00 PM (Resolved: Thu, 18 Dec 2014)

Resolved: ITS Corporate System Applications - Wednesday, 17 December 2014, 05:00 PM - 07:00 PM (Resolved: Wed, 17 Dec 2014)

Resolved: Scheduled Outage : UOW network link to Dunedin will be undergoing essential maintenance - Wednesday, 17 December 2014, 04:30 PM - 05:00 PM (Resolved: Wed, 17 Dec 2014)

Resolved: Otago Connect Scheduled Outage Tue 16th December (Resolved: Wed, 17 Dec 2014)

Disabling inactive Staff accounts for Student/Staff (Novell) Managed desktop. (Resolved: Mon, 15 Dec 2014)

Scheduled Outage : High Capacity Storage (Isilon), Syncplicity (Sync'n'share) and Student VDI desktop - Saturday, 13 December 2014, 12:00 PM - 06:00 PM (Resolved: Sat, 13 Dec 2014)

Scheduled Outage : Otago Capture (Echo360) - Friday, 12 December 2014, 09:00 AM - 11:00 AM (Resolved: Fri, 12 Dec 2014)

Resolved: Unscheduled Outage : High Capacity Storage (Isilon) & Syncplicity (Sync’n’share) - Wednesday, 10 December 2014, 08:00 PM - 08:30 PM (Resolved: Wed, 10 Dec 2014)

Scheduled Outage Update: Blackboard - Friday, 5 December 2014, 05:00 PM - Monday, 8 December 2014 09:00 AM (Resolved: Mon, 8 Dec 2014)

Resolved: Scheduled Outage : Dunedin Central Data Centre, Dunedin Campus - Thursday, 4 December 2014, 11:00-11:10 PM and Sunday, 7 December 2014 12:45 -1:00 PM (Resolved: Sun, 7 Dec 2014)

ITS Scheduled Outage, SSL Certificate update, 04 Dec 2014, 08:00 PM-10:00 PM (Resolved: Thu, 4 Dec 2014)

Resolved: ITS Network & Telecommunication Services, South Campus - Thursday, 4 December 2014, 06:00 AM - 07:30 AM (Resolved: Thu, 4 Dec 2014)

Resolved: Scheduled Outage : All ITS Corporate Applications, including but not limited to: - Wednesday, 3 December 2014, 05:00 PM - 09:00 PM (Resolved: Wed, 3 Dec 2014)

Resolved: Scheduled Outage : Student Printing - Wednesday, 3 December 2014, 09:00 AM - 11:30 AM (Resolved: Wed, 3 Dec 2014)

Resolved:ITS Unscheduled Outage: High Capacity Storage File Sharing 01 Dec 2014, 12 Noon -3:00PM (Resolved: Mon, 1 Dec 2014)

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November 2014

Scheduled Outage : Scopia Desktop - Friday, 28 November 2014, 05:30 PM - Saturday, 29 November 2014 12:00 PM (Resolved: Fri, 28 Nov 2014)

Scheduled Service Outage: Otago University Knowledge Base – Touch Point: Monday 24th November 4.00PM - Tuesday 25th November 2014 5:00 PM (Resolved: Wed, 26 Nov 2014)

Monthly Windows Software Security Updates (Resolved: Sun, 23 Nov 2014)

Resolved: Scheduled outage: Locally hosted library databases - Wednesday 19 Nov 7:30 PM to 10:30 PM (Resolved: Wed, 19 Nov 2014)

Resolved: Scheduled Outage: Publications Output - Wednesday 19th November 2014, 5:00 PM to 7:00 PM (Resolved: Wed, 19 Nov 2014)

Resolved: Unscheduled Outage : Critical Security Updates - Wednesday, 19 November 2014, 12:00 PM - 02:00 PM (Resolved: Wed, 19 Nov 2014)

Scheduled Outage: Uniflow Student Printing System - Tuesday, 18 November 2014, 10:00 PM to 12:00 AM (Resolved: Tue, 18 Nov 2014)

Resolved: Scheduled Outage: Wired and Wireless Network, Studholme College - Monday, 10 November to Friday 14 November, 2014 (Resolved: Fri, 14 Nov 2014)

Scheduled Outage : Syncplicity - Friday, 14 November 2014, 07:00 PM - 10:00 PM (Resolved: Fri, 14 Nov 2014)

Scheduled Outage : Otago Connect - Monday, 8 December 2014, 08:00 AM - Friday, 12 December 2014 05:00 PM (Resolved: Wed, 12 Nov 2014)

Retirement of Novell Managed Desktop for Staff Accounts (Resolved: Wed, 12 Nov 2014)

Scheduled Outage : Studentmail Logon - Monday, 10 November 2014, 08:30 PM - 09:00 PM (Resolved: Mon, 10 Nov 2014)

Scheduled Outage : Syncplicity Sync & Share - Monday, 10 November 2014, 05:00 PM - 05:05 PM (Resolved: Mon, 10 Nov 2014)

Scheduled Outage : OurDrive - Friday, 7 November 2014, 05:00 PM - Saturday, 8 November 2014 12:00 AM (Resolved: Sat, 8 Nov 2014)

Scheduled Otage : Syncplicity - Friday, 31 October 2014, 07:00 PM - Friday, 7 November 2014 10:00 PM (Resolved: Fri, 7 Nov 2014)

Scheduled Outage : Red Carpet Application - Wednesday, 5 November 2014, 05:00 PM - 07:00 PM (Resolved: Wed, 5 Nov 2014)

Alert : Network Fault Affecting UOW Campus Internet and WAN Access - Monday, 3 November 2014, 01:15 PM - 04:30 PM (Resolved: Mon, 3 Nov 2014)

Alert: Exchange Calendar - Additional Calendar Group showing - Monday, 1 September 2014, 11:15 AM - Ongoing (Resolved: Sun, 2 Nov 2014)

Unscheduled Maintenance: No Expected Impact on Services - Saturday, 1 November 2014, 06:30 PM - 07:30 PM and Sunday, 2 November 2014, 5.00 PM - 6.00 PM (Resolved: Sat, 1 Nov 2014)

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October 2014

Resolved: ITS Service Alert: Turning off the old VPN service (Resolved: Fri, 31 Oct 2014)

Resolved - Unscheduled Outage : uniFLOW Student Printing Service - Friday, 31 October 2014, 8:45am - 9:30am (Resolved: Fri, 31 Oct 2014)

Unscheduled Maintenance: Syncplicity Sync and Share (Resolved: Wed, 29 Oct 2014)

Unscheduled Emergency System Restart: Otago Capture (capture.otago.ac.nz) services and website (Resolved: Tue, 28 Oct 2014)

ITS Service Notice: Unscheduled Emergency Network Services Maintenance - No Expected Outage (Resolved: Sat, 25 Oct 2014)

Citrix Not Launching Applications in Firefox v30.0 Fix (Resolved: Sun, 19 Oct 2014)

Scheduled Outage: OurDrive (SharePoint) - Thursday, 16 October 2014, 5:00 PM - 9:00 PM (Resolved: Thu, 16 Oct 2014)

RESOLVED: Scheduled Outage : Taleo Online Recruitment System - Thursday, 16 October 2014, 02:00 AM - 08:00 AM (Resolved: Thu, 16 Oct 2014)

Resolved: Citrix Web Interface (Not the new student desktop) - Saturday, 11 October 2014, 10:00 AM - 12:00 PM (Resolved: Sat, 11 Oct 2014)

Resolved : Unscheduled Outage : Student printing, Dunedin Campus - Wednesday, 8 October 2014, 11:45 AM - 11:48 AM (Resolved: Wed, 8 Oct 2014)

RESOLVED: Unscheduled Outage : ITS Corporate Applications (including password changing) - Tuesday, 7 October 2014, 1:25pm - 3:05pm (Resolved: Tue, 7 Oct 2014)

Alert : PureMessage Email System - Tuesday, 30 September 2014, 09:00 AM - Monday, 6 October 2014 01:15 PM (Resolved: Mon, 6 Oct 2014)

RESOLVED: Unscheduled Outage - Business Objects, 12:00 pm - 1:00 pm, Friday 3rd October 2014 (Resolved: Fri, 3 Oct 2014)

Slow International Internet Traffic - Thursday, 2 October 2014, 03:05 PM - Ongoing (Resolved: Fri, 3 Oct 2014)

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September 2014

Resolved: Scopia Desktop Meeting Service Friday, 26 September 2014, 2:00 PM – 3:40pm (Resolved: Tue, 30 Sep 2014)

Resolved: Student Printing Services - Tuesday 30th September 2014, 11:00am - 11:45 am (Resolved: Tue, 30 Sep 2014)

Resolved: Blackboard - Monday, 29 September 2014, 8:00pm - 8:30pm (Resolved: Mon, 29 Sep 2014)

Resolved: Unscheduled Outage: Blackboard's Notification Panel and Blackboard Updates (snapshots) Defective - Saturday, 27 September 2014, 11.30am - On Going (Resolved: Mon, 29 Sep 2014)

Scheduled Outage : Corporate Systems - Saturday, 27 September 2014, 9:00 AM - 5:00 PM (Resolved: Sat, 27 Sep 2014)

Scheduled Outage : Wireless Network - Saturday, 27 September 2014, 06:00 AM - 10:00 AM (Resolved: Sat, 27 Sep 2014)

University of Otago IT Service Quality Survey 2014 (Resolved: Sat, 27 Sep 2014)

Unscheduled Outage: Emergency Security Patching - Thursday, 25 September 2014, 5:00 PM - Friday, 26 September 2014 8:30 AM (Resolved: Fri, 26 Sep 2014)

Resolved - TEST Systems - Corporate Applications and eVision - Wednesday, 24 September 2014, 9:00 AM - Friday, 26 September 2014 5:00 PM (Resolved: Thu, 25 Sep 2014)

Alert: Citrix - Problems logging into webcitrix.otago.ac.nz - Tuesday 29 July 2014 - Wednesday 24 September 2014 (Resolved: Wed, 24 Sep 2014)

Scheduled Outage : Wireless Network Outages in the following areas - Saturday, 20 September 2014, 06:00 AM - 10:00 AM (Resolved: Mon, 22 Sep 2014)

Resolved: Service Notice: Student Printing Service - Card Registration (Resolved: Fri, 19 Sep 2014)

Scheduled Outage : Corporate Systems - Wednesday, 17 September 2014, 05:00 PM - 07:00 PM (Resolved: Wed, 17 Sep 2014)

Resolved: Eduroam Unavailable on the Wellington Campus (Resolved: Wed, 17 Sep 2014)

Resolved -Unscheduled Outage : uniFLOW Student Printing Service - Monday, 15 September 2014, 04:30 PM - Tuesday, 16 September 2014, 09.30AM (Resolved: Tue, 16 Sep 2014)

Alert: Access to UO Business Objects Reporting from off-Campus (Resolved: Mon, 15 Sep 2014)

Unscheduled Service Outage – 10:00-10:10am, Wednesday 10 September (Resolved: Wed, 10 Sep 2014)

Scheduled Outage: Finance One - Sunday, 7 September 2014, 7:00 PM - 9:00 PM (Resolved: Sun, 7 Sep 2014)

Scheduled Outage : eVision - Sunday, 7 September 2014, 09:00 AM - 02:00 PM (Resolved: Sun, 7 Sep 2014)

Scheduled Outage: Wireless Network: ISB, Te Rangi Hiroa Child Care, & Toroa, Saturday, 6 September 2014, 6.30am-7.30am (for approximately to 10 minutes during this time frame) (Resolved: Sat, 6 Sep 2014)

Resolution to Web Kiosk Notifications (Resolved: Fri, 5 Sep 2014)

Scheduled Outage : uniFLOW Student Printing System - Wednesday, 3 September 2014, 10:00 PM - 10:30 PM (Resolved: Wed, 3 Sep 2014)

Scheduled: eVision - Wednesday, 3 September 2014, 05:00 PM - 07:00 PM (Resolved: Wed, 3 Sep 2014)

Scheduled Outage: Payroll back office and Staff WebKiosk: Wednesday, 03 September 2014, 5:30pm - 6:00pm (Resolved: Wed, 3 Sep 2014)

Resolved: Blackboard's Notification Panel Defective - Monday, 1 September 2014, 5:30 PM - RESOLVED: Tuesday, 2 September 2014, 9.50pm (Resolved: Tue, 2 Sep 2014)

Scheduled Outage : Blackboard - Tuesday, 2 September 2014, 09:00 PM - 09:30 PM (Resolved: Tue, 2 Sep 2014)

Unscheduled Outage: Student Printing - Monday, 1 September 2014, 04:50 PM - Tuesday, 2 September 2014, 10:25 AM (Resolved: Tue, 2 Sep 2014)

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August 2014

ITS Service Alert: Staff Email Service Performance (Resolved: Fri, 29 Aug 2014)

Resolved: Scheduled Outage: Syncplicity - Thursday, 28 August 2014, 08:00 PM - 09:00 PM (Resolved: Thu, 28 Aug 2014)

Schedule Outage - SafeAssign in Blackboard, Wednesday, 27 August, 6:00pm-10:00pm (Resolved: Thu, 28 Aug 2014)

Scheduled Outage: Blackboard Paper Administration Application - Monday, 25 August 2014 9:00am - 9:30am (Resolved: Mon, 25 Aug 2014)

Resolved - Scheduled Outage: Wednesday 20th August, 5:00pm - 7:00pm - ITS Corporate Systems Applications (Resolved: Wed, 20 Aug 2014)

Resolved - Current Outage: No university network connection in the ISB (Resolved: Wed, 20 Aug 2014)

Service Outage for Student Printing: Friday 15 August 7.00pm - 9.00pm (Resolved: Fri, 15 Aug 2014)

Service Outage for Finance One: Friday 15 August 2014 7.00pm - 9.00pm (Resolved: Fri, 15 Aug 2014)

Scheduled Service Disruption: Limited Access to IT Services for New University Usernames, 9am, Saturday, 8 August to 10pm, Wednesday, 13 August (Resolved: Wed, 13 Aug 2014)

Resolved: Unscheduled Outage: Authentication to some University systems - Tuesday August 12 2014 2:50pm - 6:15pm (Resolved: Tue, 12 Aug 2014)

Resolved - Unscheduled Outage: eVision - Tuesday 12 August 2014 - 10:00am to 11:20am (Resolved: Tue, 12 Aug 2014)

ITS Service Desk: Short Staffed Due to Snow (Resolved: Fri, 8 Aug 2014)

Alert: Rich Text Format (RTF) Files Now Quarantined (Resolved: Fri, 8 Aug 2014)

Unscheduled Outage: Off Campus Network Access Outage, Friday, 8 August 2014, 10.15am - 10.35am (Resolved: Fri, 8 Aug 2014)

Resolved: Unscheduled Outage: eVision and Web CMS - Thursday 07 August 2014 - 8:20am - 8:50am (Resolved: Thu, 7 Aug 2014)

Scheduled Outage: OURDrive (SharePoint) - 6pm - 8pm, Wednesday, 6 August 2014 (Resolved: Wed, 6 Aug 2014)

Scheduled Outage: Wednesday 6 August 2014, 5:00pm - 7:00pm - My Research and Publications Output (Resolved: Wed, 6 Aug 2014)

Resolved: ITS Closed for Divisional Meeting: Tuesday 5 August [Today], 9:30am-11:30am (Resolved: Tue, 5 Aug 2014)

Resolved: Scheduled Outage: eVision - 5:00pm Fri 1st Aug 2014 - 6:00pm Sun 3rd Aug 2014 (Resolved: Sun, 3 Aug 2014)

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July 2014

Resolved - Unscheduled Outage: Network connectivity off campus - Thursday July 31 2014 - 6:25pm - Ongoing (Resolved: Thu, 31 Jul 2014)

 

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