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Service Notices Archive

June May April March February January December 2015 November 2015 October 2015 September 2015 August 2015 July 2015

June

RESOLVED: Alert: Sporadic Finance 1 Login Problems; 09:00 a.m. Wednesday, 22 June 2016 (Resolved: Wed, 22 Jun 2016)

Scheduled Emergency Outage: uniFLOW Student Printing Service - Thursday, 9 June 2016, 7:30pm - 8:00pm (Resolved: Thu, 9 Jun 2016)

Scheduled Outage: HR Staff Web Kiosk - Wednesday, 8 June 2016, 5:00pm - 5:30pm (Resolved: Wed, 8 Jun 2016)

Alert: Vodafone, 3G Voice & Data - Wednesday 08 June 2016, 01:00 - 01:30. (Resolved: Wed, 8 Jun 2016)

Notification: OURDrive Search Indexes - Wednesday 1st June 2016 (Resolved: Wed, 1 Jun 2016)

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May

Scheduled Outage: Access to Internet, and Dunedin Campus Based Resources from Off-Campus - Tuesday, 31 May 2016, 8:00pm - 10:00pm (Resolved: Tue, 31 May 2016)

Scheduled Outage: OurDrive – SharePoint - Tuesday 31 May 2016, 7:00PM - 9:00PM (Resolved: Tue, 31 May 2016)

Service Issue: Poor Internet Performance (Resolved: Tue, 31 May 2016)

Scheduled Outage: University Website - Thursday, 26 May 2016, 6:00pm - 6:30pm (Resolved: Thu, 26 May 2016)

Scheduled Outage: Authenticated Access to the Library's Electronic Resources (Wellington Campus) from Thursday, 26 May 2016, 8:30am - 12:00pm (Resolved: Thu, 26 May 2016)

Resolved: Library Search | Ketu - Monday, 23 May 2016, 8:30am - Ongoing (Resolved: Thu, 26 May 2016)

Scheduled Outage: Authenticated Access to the Library's Electronic Resources (Christchurch Campus) from Tuesday, 24 May 2016, 8:30am - 12:00pm (Resolved: Tue, 24 May 2016)

RESOLVED - Outage: University of Otago WSUS Service - Client connection issue - Tuesday, 17 May 2016, 5:00pm - Ongoing (Resolved: Mon, 23 May 2016)

Resolved - Alert: Staffmail Outlook 2010 /2013 Issues experienced, Monday, 16 May 2016 (Resolved: Mon, 23 May 2016)

Scheduled Outage: Christchurch Shared Folders (on S: and T: drive). Migration to new storage (U: drive) - Friday, 20 May 2016, 6:00pm - Sunday, 22 May 2016, 8:00pm (Resolved: Sun, 22 May 2016)

Completed - Scheduled Outage: UOW Network - Friday, 20 May 2016, 6:00pm - 8:00pm (Resolved: Fri, 20 May 2016)

Scheduled Outage: Authenticated Access to the Library’s Electronic Resources from: - Thursday, 19 May 2016, 8:30am - 12:00pm (Resolved: Thu, 19 May 2016)

ITS Closed To Attend A Service Division Forum (Resolved: Tue, 17 May 2016)

Scheduled Outage: Finance One - Saturday, 7 May 2016, 10:00am - 2:00pm (Resolved: Sat, 7 May 2016)

Service Alert: High Capacity Storage (HCS) Performance (Resolved: Fri, 6 May 2016)

Service Alert: Student Printing - Uniprint Budget Recharge Portal - Thursday, 10 March 2016, 4:30pm - Thursday, 1 September 2016, 4:30pm (Resolved: Fri, 6 May 2016)

Scheduled Work: UO_WiFi wireless network - Thursday, 5 May 2016, 4:00 PM - 5:00 PM (Resolved: Thu, 5 May 2016)

Scheduled Outage: Syncplicity - Wednesday, 4 May 2016, 9:00pm - 11:00pm (Resolved: Wed, 4 May 2016)

Resolved - Unscheduled Outage: High Capacity Storage (HCS) and Dependent Systems - Wednesday, 4 May, 8:00am to approximately 9:30am (Resolved: Wed, 4 May 2016)

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April

RESOLVED: Unscheduled Outage: Blackboard Snapshots & Notifications - Tuesday, 26 April 2016, 1:00pm - ongoing (Resolved: Thu, 28 Apr 2016)

Scheduled Outage: Blackboard - Wednesday, 27 April 2016, 9:00pm - 10:00pm (Resolved: Wed, 27 Apr 2016)

RESOLVED: Scheduled Outage: Network Access Richardson North Tower - Wednesday, 27 April 2016, 5:30pm - 6:30pm (Resolved: Wed, 27 Apr 2016)

Unscheduled Outage: Blackboard Snapshots - Wednesday, 20 April 2016, 11:45am - Thursday, 21 April 2016, 12:00am (Resolved: Thu, 21 Apr 2016)

Emergency Scheduled Outage: Blackboard - Wednesday, 20 April 2016, 9:00pm - 10:00pm (Resolved: Wed, 20 Apr 2016)

Scheduled Outage: eVision; Wednesday, 20 April 2016, 8:30 p.m. – 9:30 p.m. (Resolved: Wed, 20 Apr 2016)

RESOLVED: Unscheduled Outage: Printing from Staff Desktop Computers; University of Otago Christchurch (Resolved: Tue, 19 Apr 2016)

Alert: High Capacity Storage (HCS) – Saving Files - Tuesday, 19 April 2016, 10:30am - 11:30am (Resolved: Tue, 19 Apr 2016)

Alert: Syncplicity (Supported Browsers) - Monday, 21 March 2016 (Resolved: Mon, 18 Apr 2016)

Outage: UO Christchurch School of Medicine, Future State Network Wireless Users Only, Saturday, 16 April 2016, 10:00am - 12:00pm (Resolved: Sat, 16 Apr 2016)

Scheduled Outage: Wellington School of Medicine Network - Friday, 15 April 2016, 6:00pm - 8:00pm (Resolved: Fri, 15 Apr 2016)

Unscheduled Outage: Telephone extensions at 51 Clyde Street (ITS), from Friday, 15 April 2016, 8:40 a.m. (Resolved: Fri, 15 Apr 2016)

Finance One - Thursday, 14 April 2016, 7:00pm - 8:30pm (Resolved: Thu, 14 Apr 2016)

Service Issue: Lecture Theatre Interlinking (Resolved: Thu, 14 Apr 2016)

Service Issue: Student Printing (Resolved: Mon, 11 Apr 2016)

Unscheduled Outage: EMC Networker Backup Services - Wednesday, 6 April 2016, 5:00pm - Friday, 8 April 2016 - RESOLVED (Resolved: Mon, 11 Apr 2016)

Scheduled Outage: Finance One - Saturday, 9 April 2016, 10:00am - 7:00pm (Resolved: Sat, 9 Apr 2016)

Service Alert: EFTPOS Terminal Problem, 9:00am-5:00pm Tuesday 5 April (Resolved: Fri, 8 Apr 2016)

Unscheduled Service Outage: Network - Wednesday, 6 April 2016, 1:00pm - Thursday, 7 April 2016, 8:30am (Resolved: Fri, 8 Apr 2016)

Resolved Service Outage: eVision - Wednesday, 6 April 2016, 5:00pm - 6:00pm (Resolved: Wed, 6 Apr 2016)

Scheduled Outage: Syncplicity Sync and Share - Saturday, 2 April 2016, 1:00pm - 5:00pm (Resolved: Sat, 2 Apr 2016)

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March

Scheduled Outage: Internet Services - Thursday, 31 March 2016, 10:00pm - 10:15pm (Resolved: Thu, 31 Mar 2016)

Scheduled Outage: AskSMS - Thursday, 31 March 2016, 9:00am - 5:00pm (Resolved: Thu, 31 Mar 2016)

Scheduled Outage: Student Printing - Budget Recharge Kiosks - Thursday, 31 March 2016, 9:00am - 11:00p (Resolved: Thu, 31 Mar 2016)

ITS Service Update: Poor Internet Performance (Resolved: Wed, 30 Mar 2016)

ITS Closed for Easter Break and Otago Anniversary Day (Resolved: Tue, 29 Mar 2016)

Scheduled Outage: Student Printing; Wednesday, 30 March 2016, 3:00 p.m. – 5:00 p.m. (Resolved: Tue, 29 Mar 2016)

Scheduled Outage: Christchurch Network Access - Monday, 28 March 2016, 10:00am - 12:00noon (Resolved: Mon, 28 Mar 2016)

Alert: Increase in Spam with attachment - Friday, 18 March 2016, 9:30am - Ongoing (Resolved: Fri, 25 Mar 2016)

Scheduled Outage: AskSMS Support - Wednesday, 23 March 2016, 8:00am - 5:00pm (Resolved: Wed, 23 Mar 2016)

Scheduled Outage: Budget Recharge Kiosk (Student Printing) at Christchurch Campus; Wednesday, 23 March 2016, 9 a.m. - 10 a.m. (Resolved: Wed, 23 Mar 2016)

Scheduled Outage: eVision - Wednesday, 23 March 2016, 5:00pm - 9:00pm (Resolved: Tue, 22 Mar 2016)

Resolved: Service Alert: Future State Network Maintenance: Monday, 21 March, 11 p.m. – Tuesday, 22 March, 7:30 a.m (Resolved: Tue, 22 Mar 2016)

Scheduled Outage: Finance One - Saturday, 19 March 2016, 11:00am - 12:00pm (Resolved: Sat, 19 Mar 2016)

Scheduled Outage: HR Staff Web Kiosk - Wednesday, 16 March 2016, 6:00pm - 6:15pm (Resolved: Wed, 16 Mar 2016)

Scheduled Outage: eVision - Wednesday, 16 March 2016, 5:00pm - 6:00pm (Resolved: Wed, 16 Mar 2016)

Scheduled Outage: Portobello Network and PABX system - Wednesday, 16 March 2016, 8:30am - 12:00pm (Resolved: Wed, 16 Mar 2016)

RESOLVED - Scheduled Service Interruptions: High Capacity Storage (HCS) - Monday, 14 March 2016, 5:00pm-11:00pm (Resolved: Mon, 14 Mar 2016)

RESOLVED - Scheduled Outage: ITS Backup Service (Networker) - Monday, 14 March 2016, 9:00am - 5:00pm (Resolved: Mon, 14 Mar 2016)

Christchurch School of Medicine, Future State Wireless Network - Saturday, 12 March 2016, 10:00am - 12:00pm (Resolved: Sat, 12 Mar 2016)

Scheduled Outage: High Capacity Storage (HCS), Sunday, 6 March 2016, 7:30pm - Friday 11 March 2016, 12:00am (Resolved: Fri, 11 Mar 2016)

Resolved: Staff Email, Managed Desktop, Syncplicity - Tuesday, 8 March 2016, 8:30am-11:10am (Resolved: Tue, 8 Mar 2016)

Alert: More "Ransomware" Attacks Aimed at the University Community (Resolved: Mon, 7 Mar 2016)

Scheduled Outage: Student and Staff Managed Desktop. - Monday, 7 March 2016, 7:00am - 7:30am (Resolved: Mon, 7 Mar 2016)

Scheduled Outage BlackBoard, eVision, Library access & other Corporate Applications - Sunday 6 March 2016 from 9:00am - 09:30am (Resolved: Sun, 6 Mar 2016)

Unscheduled Outage: University Website, Wednesday 2 March, 8:30pm – Thursday 3 March, 8:20am (Resolved: Thu, 3 Mar 2016)

Scheduled Outage: evision - Wednesday, 2 March 2016, 6:00pm - 7:00pm (Resolved: Wed, 2 Mar 2016)

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February

Resolved: Network Connectivity -Richardson Building- Floor 4 and 6, South Tower: Friday, 26 February 2016, 5:00pm - Monday, 29 February 2016, 8:00am (Resolved: Mon, 29 Feb 2016)

Unscheduled Alert: Syncplicity – Late December, 2015 - Ongoing (Resolved: Mon, 29 Feb 2016)

ITS Service Notice - Scheduled Outage: University of Otago Main Web Pages (www.otago.ac.nz) - Friday, 26 February 2016, 8:00pm - 9:00pm (Resolved: Fri, 26 Feb 2016)

Unscheduled Outage: eVision, Blackboard, Corporate Applications, My Research, HR Kiosk, Tuakiri - Monday, 22 February 2016, 10:00pm - 10:15pm (Resolved: Mon, 22 Feb 2016)

Scheduled Outage (Emergency): Services as listed (5 minutes per service) - Saturday, 20 February 2016, 9:00pm - 10:00pm (Resolved: Sat, 20 Feb 2016)

Scheduled Outage: Finance One - Friday, 19 February 2016, 5:30pm - Saturday, 20 February 2016, 7:00pm (Resolved: Sat, 20 Feb 2016)

Scheduled Outage: Christchurch Wireless (Limited on some floors) - Friday, 19 February 2016, 5:00pm - 7:00pm (Resolved: Fri, 19 Feb 2016)

Unscheduled Outage: Wellington Student WIFI (UO-STUDENT) - Wednesday, 3 February 2016, 4:47pm - 12 February 2016 (Resolved: Wed, 17 Feb 2016)

Unscheduled Service Outage: VPN Access to the University Network, 7:00-8:00pm, Friday 12 February 2016 (Resolved: Mon, 15 Feb 2016)

Scheduled Outage: Finance One - Saturday, 13 February 2016, 10:30am - 6:30pm (Resolved: Sat, 13 Feb 2016)

Unscheduled Outage: Emergency University VPN Service Upgrade - Friday, 12 February 2016, 7:00pm - 8:00pm (Resolved: Fri, 12 Feb 2016)

Resolved Outage: Future State Network - Friday, 12 February 2016, 7:00am - 8:30am (Resolved: Fri, 12 Feb 2016)

Resolved Emergency Outage: All Networks at Wellington Campus and Hutt Teaching Facility; Thursday 11 February 2016, 8:30 p.m. – 9:30 p.m. (Resolved: Thu, 11 Feb 2016)

Resolved: eVision - Thursday, 11 February 2016, 8:00pm - 9:00pm (Resolved: Thu, 11 Feb 2016)

Scheduled Outage: Network Access in Specified South Campus Buildings; Tuesday, 9 February 2016, 9:00 p.m. - 10:00 p.m. (Resolved: Tue, 9 Feb 2016)

Scheduled Outage: Selected ITS services - Monday, 8 February 2016, 6:00pm - 10:00pm (Resolved: Mon, 8 Feb 2016)

Resolved: Unscheduled Outage: ITS Corporate Applications and Online Phonebook; Tuesday, 02 February 2016, from 5:00 p.m. (Resolved: Tue, 2 Feb 2016)

Resolved: ITS Service Desk - Scheduled Outage: OurDrive (SharePoint) - Monday, 1 February 2016, 5:00pm - 6:00pm (Resolved: Mon, 1 Feb 2016)

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January

Alert: EndNote X7 not currently compatible with Word 2016 for Mac - Thursday, 3 September 2015, 2:30pm - Ongoing (Resolved: Sun, 31 Jan 2016)

Scheduled Outage: ITS Corporate Applications: Friday 29 January 2016, 5:00PM - 10:00PM (Resolved: Fri, 29 Jan 2016)

Resolved: Otago CMS Webpage Editing System; Thursday, 28 January 2016, 9:00 a.m. - 10:00 a.m (Resolved: Thu, 28 Jan 2016)

Resolved: University Internet Access - brief outage during this time frame - Wednesday, 27 January 2016, 11:00pm - 11:30pm (Resolved: Wed, 27 Jan 2016)

Unscheduled Service Interruptions: Telephone Services in Sciences Precinct from Tuesday, 19 January 2016 (Resolved: Tue, 26 Jan 2016)

Scheduled Outage: University Future State Wireless access - Sunday, 24 January 2016, 6:00pm - 10:00pm (Resolved: Sun, 24 Jan 2016)

Scheduled Outage: All internet and connectivity - Friday, 22 January 2016, 10:30pm - Saturday, 23 January 2016, 2:30am (Resolved: Sat, 23 Jan 2016)

Scheduled Outage: eVision - Wednesday, 20 January 2016, 6:00pm - 7:00pm (Resolved: Wed, 20 Jan 2016)

Scheduled Outage: Networking UPS Maintenance on Christchurch and Wellington Campuses - Tuesday, 19 January 2016 & Wednesday, 20 January 2016 (Resolved: Wed, 20 Jan 2016)

Alert: Corporate Application - Tuesday, 19 January 2016, 5:00pm - 5:30pm (Resolved: Tue, 19 Jan 2016)

Resolved - Unscheduled Outage: Student Desktop - Friday, 15 January 2016, 1:15pm - Ongoing (Resolved: Mon, 18 Jan 2016)

Monthly Software Security Updates: Friday, 15 January 2016, 5:00pm to Monday, 18 January 2016, 12:00am (Resolved: Mon, 18 Jan 2016)

Scheduled Outage: High-Capacity Central File Storage (HCS) / Isilon - Thursday, 14 January 2016, 5:00pm - 10:00pm (Resolved: Thu, 14 Jan 2016)

Alert: Mac OS X 10.11 (El Capitan) Upgrade - Friday, 2 October 2015, 12:45 PM - ongoing (Resolved: Mon, 11 Jan 2016)

Resolved: Scheduled Outage: Network access in Archway Lecture Theatres, Archway West, Gregory Building, Leith Walk, Marama Hall and Staff Club - Saturday, 9 Jan, 7:00am to 4:00pm (Resolved: Sat, 9 Jan 2016)

Information Technology Services (ITS) will close at 3:00pm, Wednesday, 23 December 2015, and re-open at 8:30am, Tuesday, 5 January 2016 (Resolved: Tue, 5 Jan 2016)

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December 2015

Resolved: Scheduled Outage: UO_WiFi Network Castle Theatres & Microbiology - Monday, 21 December 2015, 7:00pm - 9:00pm (Resolved: Mon, 21 Dec 2015)

Student Managed Desktop Internet Connectivity Interruptions (Resolved: Mon, 21 Dec 2015)

Resolved: Scheduled Outage: Access to File Storage, Virtual Desktop, Staff Email and Interim Wireless Network Services, Sunday, 20 December 2015, 6:00pm - 10:00pm (Resolved: Sun, 20 Dec 2015)

Scheduled Outage: Blackboard - Friday, 18 December 2015, 9:30am - 2:00pm (Resolved: Fri, 18 Dec 2015)

Alert: Emails from University staff to @hotmail, @outlook, @live and other Microsoft email accounts not delivered (Resolved: Thu, 17 Dec 2015)

UO_WIFI connectivity issues (Resolved: Wed, 16 Dec 2015)

Scheduled Outage: Wireless Access in Castle Lecture Theatres and Geology building - Monday, 14 December 2015, 9:00am - 11:00am (Resolved: Mon, 14 Dec 2015)

Monthly Software Security Updates: Friday, 11 December 2015 to Monday, 14 December 2015 (Resolved: Mon, 14 Dec 2015)

CMS Editing Site (webcontrib/deptcontrib) 11:00am - 12 noon - Sunday, 13 December 2015, 11:00am - 2:00pm (Resolved: Sun, 13 Dec 2015)

Scheduled Outage: uniFLOW Student Printing Service - Wednesday, 9 December 2015, 8:00am - Friday, 11 December 2015, 5:00pm (Resolved: Thu, 10 Dec 2015)

Alert: Lecture Theatres Computer Dropboxes - Monday, 12 October 2015 - Ongoing (Resolved: Mon, 7 Dec 2015)

Resolved: Christchurch Campus Network - UOC Main Building, 45 Cambridge Tce and 72 Oxford St. - Friday, 4 December 2015, 5:00pm - Monday, 7 December 2015, 8:00am (Resolved: Mon, 7 Dec 2015)

Scheduled Outage: OurDrive - Friday, 4 December 2015, 4:00pm - 5:00pm (Resolved: Fri, 4 Dec 2015)

Incident Report: Unscheduled Outage – Key University Services, 5:30pm Friday 27 November – 3:30pm Saturday 28 November (Resolved: Thu, 3 Dec 2015)

Resolved - Scheduled Outage: Users connected to the Future State Network - Thursday, 3 December 2015, 6:00pm - 9:00pm (Resolved: Thu, 3 Dec 2015)

Scheduled Outage: TEST Syllabus Plus (Resolved: Tue, 1 Dec 2015)

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November 2015

Scheduled Outage: Network UPS (Backup power supplies) - Monday, 30 November 2015, 12:00am - Thursday, 3 December 2015, 12:00am (Resolved: Mon, 30 Nov 2015)

Alert: Change to audioconference dial-in for those still using 083 044 - 1 November 2015 - Ongoing (Resolved: Thu, 26 Nov 2015)

Alert: Novell Net Storage (including the Library Drop folder service) - Friday, 28 August 2015 - Permanent (Resolved: Thu, 26 Nov 2015)

University’s New Videoconferencing Service - Zoom (Resolved: Thu, 26 Nov 2015)

Scheduled System Upgrade: Otago Blogs and Podcasts: Wednesday 25th November 2015 9:00am - 11:00am (Resolved: Wed, 25 Nov 2015)

Scheduled Outage: OurDrive (Sharepoint), Monday, 23 November 2015, 5:00pm - 8:00pm (Resolved: Mon, 23 Nov 2015)

ITS Service Desk - Unscheduled Outage: Business Objects - Monday, 23 November 2015, 4:00pm - 5:00pm (Resolved: Mon, 23 Nov 2015)

Scheduled Service Update: DocuShare Upgrade, 5:30pm Thursday 19 November to 12noon Friday 20 November 2015 (Resolved: Mon, 23 Nov 2015)

Scheduled Outage: ITS Corporate Applications - Sunday, 22 November 2015, 8:00am - 1:00pm - PLEASE NOTE CHANGE OF DAY (Resolved: Sat, 21 Nov 2015)

Scheduled Outage: Identity Management System (Password changes) - Thursday, 19 November 2015, 5:00pm - 5:30pm (Resolved: Thu, 19 Nov 2015)

Resolved: eVision, Wednesday, 18 November 2015, 5:00pm - 6:00pm (Resolved: Wed, 18 Nov 2015)

Scheduled Outage (Intermittent): Syncplicity - Saturday, 14 November 2015, 2:00pm - 6:00pm
 
 (Resolved: Sat, 14 Nov 2015)

Alert: Outlook Crashing after Windows Operating System Update (Resolved: Fri, 13 Nov 2015)

ITS Scheduled Service Outage: Select TEST Corporate Systems (Resolved: Fri, 13 Nov 2015)

Unscheduled Outage: Syncplicity - Wednesday, 4 November 2015, 3:30 PM (Resolved: Thu, 5 Nov 2015)

Unscheduled Outage: University Wireless Network Connectivitiy - UO-STAFF, UO-STUDENT, UO-GUEST, & UO-EXTERNAL - Tuesday, 3 November 2015, 11:40am (Resolved: Tue, 3 Nov 2015)

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October 2015

Alert: eVision - Friday, 30 October 2015, 9:00pm - Saturday, 31 October 2015, 12:45pm (Resolved: Sat, 31 Oct 2015)

Scheduled Outage: Wireless Network in the ISB (May affect near by locations as well) - Friday, 30 October 2015, 11:30pm - Saturday, 31 October 2015, 12:30am (Resolved: Sat, 31 Oct 2015)

Unscheduled Outage: SafeAssign in Blackboard: Friday, 23 October 2015, 11:15 AM - Friday, 20 October 2015, 9:30am (Resolved: Fri, 30 Oct 2015)

ITS Service Desk - Alert: University of Otago Network Outage Resolved - Tuesday, 27 October 2015, 5:05pm - 8:11pm (Resolved: Tue, 27 Oct 2015)

Alert: Finance One (Citrix) Users may be Unable to Log In (Resolved: Tue, 27 Oct 2015)

Service Effectiveness Survey (Resolved: Fri, 23 Oct 2015)

Resolved: Unscheduled Network Outage: South Campus (Resolved: Thu, 22 Oct 2015)

Resolved: Safe Assign Functionality Within Blackboard - Friday, 16 October 2015, 1:00pm - Wednesday, 21 October 2015, 9:15am (Resolved: Wed, 21 Oct 2015)

Scheduled Outage: eVision - Wednesday, 21 October 2015, 5:00pm - 6:00pm - POSTPONED (Resolved: Tue, 20 Oct 2015)

ITS Service Desk - Scheduled Outage: Test System - Business Objects - Monday, 19 October 2015, 8:30am - 5:00pm (Resolved: Mon, 19 Oct 2015)

Scheduled Outage: Dental School Titanium system - Tuesday, 13 October 2015, 5:00pm - 9:00pm (Resolved: Tue, 13 Oct 2015)

Resolved: Student Webmail - Monday, 12 October 2015, 9:00am - 12:00pm (Resolved: Mon, 12 Oct 2015)

Scheduled Outage: UniFLOW Student Printing System - Friday, 9 October 2015, 9:00pm - 10:00pm (Resolved: Fri, 9 Oct 2015)

Resolved: Unscheduled Outage: Central Web Server (CMS) - Thursday, 8 October 2015, 8:30am - Ongoing (Resolved: Fri, 9 Oct 2015)

Scheduled Outage: Future State Network (UO_WIFI) wireless in specified buildings - Friday, 9 October 2015, 07:00 AM - 07:30 AM (Resolved: Fri, 9 Oct 2015)

Resolved: Chrome and Student Managed Desktop - 1st September 2015 - 8th October 2015 (Resolved: Thu, 8 Oct 2015)

Resolved: eVision, Scheduled Outage: 7 October 2015 (Resolved: Wed, 7 Oct 2015)

Scheduled Outages: Network Access from 'DE'-Labelled Ports and Wi-Fi in Science III Building; 5:00pm, Friday 02 October to 5:00pm, Saturday 03 October (Resolved: Sat, 3 Oct 2015)

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September 2015

Scheduled Outage: Scopia Service at End-of-Life, 30 September 2015 - permanent (Resolved: Wed, 30 Sep 2015)

Resolved: Business Objects & eVision - Monday, 28 September 2015, 5:00pm - 6:00pm (Resolved: Mon, 28 Sep 2015)

Scheduled Outage: Credit Card Internet Gateway - Friday, 25 September 2015, 10:00am - 11:00am (Resolved: Fri, 25 Sep 2015)

Resolved: Intermittent Internet Service Issue (Resolved: Fri, 25 Sep 2015)

Scheduled Outage: Future State Network (UO_WIFI) wireless - Thursday, 24 September 2015, 7:00pm - 7:30pm (Resolved: Thu, 24 Sep 2015)

Unscheduled Outage: Docushare - Monday, 21 September 2015, 9:30am - Ongoing (Resolved: Mon, 21 Sep 2015)

Scheduled Outage: University network on Christchurch campus - Sunday, 20 September 2015, 9:00am - 1:00pm (Resolved: Sun, 20 Sep 2015)

Resolved: Citrix Student Managed Desktop and Christchurch Citrix Staff Managed Desktop - Thursday, 17 September 2015, 9:00pm - 11:00pm (Resolved: Thu, 17 Sep 2015)

Scheduled Outage: Oracle Identity Management: Wednesday, 16 September 2015, 4:30 pm - Thursday, 17 September 2015, 1:00 pm (Resolved: Thu, 17 Sep 2015)

Unscheduled Outage: Student Printing Services (Resolved: Thu, 17 Sep 2015)

Scheduled Outage: AuthDB Maintenance application - Wednesday, 16 September 2015, 4:30pm - 7:00pm (Resolved: Wed, 16 Sep 2015)

RESOLVED: Alert: Delay in Dispatch of Emails from Staffmail Accounts (Resolved: Tue, 15 Sep 2015)

Unscheduled Outage - Blackboard eLearning (Resolved: Tue, 15 Sep 2015)

Scheduled Outage: Service Application - Friday, 11 September 2015, 05:00 PM - Sunday, 13 September 2015, 05:00 PM (Resolved: Sun, 13 Sep 2015)

Scheduled Outage: School of Medicine - Wellington Campus Wireless LAN Controller (WLC) - Friday, 11 September 2015, 06:00 PM - 06:30 PM (Resolved: Fri, 11 Sep 2015)

Resolved: ITS Service Desk - Alert: Science One Building Network Access - Wednesday, 9 September 2015, 09:15 AM - On Going (Resolved: Fri, 11 Sep 2015)

UPDATE 3: Migration Complete: Staff Email (StaffMail) Upgrade – Update 2 (20 August) (Resolved: Mon, 7 Sep 2015)

ITS Service Update: High Capacity Storage (HCS) File Recovery (Resolved: Fri, 4 Sep 2015)

Scheduled Outage: Identity Management System - Wednesday, 2 September 2015, 09:00 AM - Thursday, 3 September 2015, 05:00 PM (Resolved: Thu, 3 Sep 2015)

Scheduled Outage: eVision - Wednesday, 2 September 2015, 05:00 PM - 06:00 PM (Resolved: Wed, 2 Sep 2015)

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August 2015

Update of uniFLOW Printing Systems (Resolved: Thu, 27 Aug 2015)

ITS Service Desk - Alert: SPAM Email Messages - Thursday, 20 August 2015, 10:30 AM - On Going (Resolved: Wed, 26 Aug 2015)

ITS Service Desk - Scheduled Outage: Blogs and Podcasts - Tuesday, 25 August 2015, 02:00 PM - 04:00 PM (Resolved: Tue, 25 Aug 2015)

Service Issue: Access to Some University Services from SDHB Network in Invercargill (Resolved: Fri, 21 Aug 2015)

ITS Service Desk - Scheduled : Internet Explorer 11 Update - Wednesday, 19 August 2015. (Resolved: Wed, 19 Aug 2015)

Resolved: ITS Service Notice: Scheduled Outage: Monthly Software Security Updates - Friday, 14 Aug 2015, 5:00 PM - Sunday, 16 Aug 2015, 5:00PM (Resolved: Sun, 16 Aug 2015)

Resolved: Scheduled Outage: eVision - Sunday, 16 August 2015, 9:00 AM - 2:00 PM (Resolved: Sun, 16 Aug 2015)

ITS Service Desk - Scheduled Outage: Portobello Network - Friday, 14 August 2015, 12:00 PM - 02:00 PM (Resolved: Fri, 14 Aug 2015)

Staff Email (StaffMail) Upgrade (Resolved: Fri, 14 Aug 2015)

Scheduled Service Update: DocuShare Upgrade, 8:00pm Sunday 9 August – 5:00pm Thursday 13 August 2015 (Resolved: Thu, 13 Aug 2015)

Scheduled Outage: My Research - Wednesday, 12 August 2015, 12noon-1:00pm (Resolved: Wed, 12 Aug 2015)

Scheduled Outage: High Capacity Storage Shares - Saturday, 8 August 2015, 01:00 PM - Sunday, 9 August 2015, 12:00 PM (Resolved: Mon, 10 Aug 2015)

Service Change: Change of location for recorded Lecture Files - Wednesday, 29 July 2015, 5:00 PM (Resolved: Sat, 8 Aug 2015)

Scheduled Outage: ITS Corporate System Applications - Wednesday, 5 August 2015, 05:00 PM - 07:00 PM (Resolved: Wed, 5 Aug 2015)

ITS Service Desk - Scheduled Outage: OurDrive - Monday, 3 August 2015, 5:00 PM - 8:00 PM (Resolved: Mon, 3 Aug 2015)

Scheduled Outage: eVision - Sunday 16 August 2015, 9:00 AM - 2:00 PM (Resolved: Sun, 2 Aug 2015)

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July 2015

Resolved: Unscheduled Outage: Student Desktop - Tuesday, 28 July 2015, 09:50 AM - On Going (Resolved: Fri, 31 Jul 2015)