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Service Notices Archive

December November October September August July June May April March February January

December

Information Notice: ITS Service Desk closed for Operations Divisional Meeting Today, Friday, 15 December 2017, 1:00pm - 3:00pm (Resolved: Fri, 15 Dec 2017)

Resolved: Scheduled Outage: Student Printing (Uniflow) - Wednesday 13 December 2017, 3:00pm - Thursday 14 December 2017, 12:05am (Resolved: Thu, 14 Dec 2017)

Resolved: Scheduled Outage: imVision; Wednesday, 13 December, 5:00pm - 8:00pm (Resolved: Wed, 13 Dec 2017)

Outage: Network Connectivity (intermittent) - Monday 11 December 2017, 5:30pm - 11:00pm (Resolved: Mon, 11 Dec 2017)

Outage: Canterbury DHB blackout tests (power & network) - Tuesday 5 December 2017 - Monday 11 December 2017 - Times As Shown (Resolved: Mon, 11 Dec 2017)

Scheduled Outage: High Capacity Storage (Isilon) - Saturday 9 December 2017, 9:30am - Sunday 10 December 2017, 4:00am (Resolved: Sun, 10 Dec 2017)

Resolved: Network access (wired & wireless) - Physiotherapy Building - Thursday 7 December 2017, 6pm - 8pm (Resolved: Thu, 7 Dec 2017)

Resolved: Network access (Wired), Hocken Library - Thursday 7 December 2017, 8am - 9am (Resolved: Thu, 7 Dec 2017)

RESOLVED: Outage: University Website (otago.ac.nz) - Wednesday 6 December 2017, 8:00pm - 9:00pm (Resolved: Wed, 6 Dec 2017)

Resolved: Network wireless access - Information Services Building - Wednesday, 6 December 2017, 5:00pm - 7:00pm (Resolved: Wed, 6 Dec 2017)

Resolved: ITS Corporate Application (AuthDB) - Wednesday 6 December 2017, 5pm - 7pm (Resolved: Wed, 6 Dec 2017)

Resolved: eVision - Wednesday, 6 December 2017, 5pm - 6pm (Resolved: Wed, 6 Dec 2017)

Outage: eReserve - Postponed - TBA (Resolved: Mon, 4 Dec 2017)

Outage: Phone Outage (Dunedin campus) - Monday 4 December 2017, 10:00am - 12:30pm (Resolved: Mon, 4 Dec 2017)

Resolved: Outage: Dunedin Future State Wired and Wireless Services including UO_WIFI - Sunday 3 December 2017, 8pm - Monday 4 December 2017, 2am (Resolved: Mon, 4 Dec 2017)

Resolved: Outage: Student and Staff Managed Desktops - Saturday 2 December 2017, 9:00am - 6:00pm (Resolved: Sat, 2 Dec 2017)

Resolved: Outage: Corporate & Python Applications (as listed in description) - Saturday 2 December 2017, 9:30am - 3:30pm (Resolved: Sat, 2 Dec 2017)

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November

Resolved: Outage: Human Resources Touchpoint - Tuesday 28 November 2017, 4:00pm - Ongoing (Resolved: Thu, 30 Nov 2017)

Corporate Application - AuthDB Maintenance - Wednesday 29 November 2017, 5:00pm - 7:00pm (Resolved: Wed, 29 Nov 2017)

Landline Outage: Level 5 Commerce Building, Darwin House & Pacific Islands Centre (Resolved: Wed, 29 Nov 2017)

Scheduled Outage: Isilon upgrades (High Capacity Storage) - Saturday 25 November 2017, 12:30pm - Sunday 26 November 2017, 12:00pm (Resolved: Sun, 26 Nov 2017)

Outage: Human Resources Business Objects Reports - Tuesday 14 November 2017, 8:30am - Ongoing (Resolved: Fri, 24 Nov 2017)

Resolved: Outage: Red Carpet - Thursday 16 November 2017, 12:00pm - Ongoing (Resolved: Thu, 23 Nov 2017)

eVision Outage Wednesday 22 November 2017, 5:00pm - 6:00pm. (Resolved: Wed, 22 Nov 2017)

Information: All Network Services - Monday 13 November 2017, 11:00am - Wednesday 22 November 2017, 5:00pm (Resolved: Wed, 22 Nov 2017)

Unscheduled Outage: Some phone extensions not working across the Dunedin Campus - Friday 17 November 2017, 8:30am - ongoing (Resolved: Fri, 17 Nov 2017)

Resolved: Unscheduled Outage: Service imVision - Network Patch Database and Service - Thursday 16 November 2017, 5:00pm - 5:30pm (Resolved: Thu, 16 Nov 2017)

Resolved: Business Objects - Wednesday 15 November 2017, 5:00pm - 7:00pm
 (Resolved: Wed, 15 Nov 2017)

Resolved: My Research, Auth DB, Disability Information and Support - Wednesday 15 November 2017, 5:00pm - 7:00pm (Resolved: Wed, 15 Nov 2017)

Resolved: Vodafone 3G Mobile Voice and Data - Wednesday 15 November 2017, 1:00am - 1:30am (Resolved: Wed, 15 Nov 2017)

Resolved: Current State Network - Tuesday 14 November 2017, 5:00pm - 8:00pm (Resolved: Tue, 14 Nov 2017)

Resolved Outage: Payroll applications unavailable - Thursday 9 November 2017, 5:00pm - Tuesday 14 November 2017, 7:00am (Resolved: Tue, 14 Nov 2017)

Resolved: Outage: Current State Network - Monday 13 November 2017, 5:00pm - 8:00pm (Resolved: Mon, 13 Nov 2017)

Resolved: Outage: UO_WIFI Wireless Network; Sunday, 12 November 2017, 8:00pm – Monday, 13 November 2017, 12:00am (Resolved: Mon, 13 Nov 2017)

Outage: Wellington Campus Network - Thursday 9 November 2017, 8:00pm - Friday 10 November 2017, 2:00am (Resolved: Fri, 10 Nov 2017)

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October

Resolved: Outage: Student Printing Services (Dunedin): Tuesday, 24 October 2017, 7:00pm – 8:00pm (Resolved: Tue, 24 Oct 2017)

Network UPS (Uninterrupted Power Supply) Unit Upgrade (Resolved: Mon, 16 Oct 2017)

Alert: Network Services - Saturday 14 October 2017, 7:00am - 3:00pm (Resolved: Sat, 14 Oct 2017)

Unscheduled Outage: UO_WIFI - Tuesday 3 October 2017, 9:00am - Ongoing (Resolved: Fri, 13 Oct 2017)

Unscheduled Outage: Student Managed Desktop - Thursday 12 October 2017, 1:00pm - Ongoing (Resolved: Thu, 12 Oct 2017)

Scheduled Outage: CSN Wireless (UO-EXTERNAL, UO-STAFF, eduroam, UO_GUEST), CSN Wired External and Student Portal service. - Wednesday 11 October 2017, 9:00pm - Thursday 12 October 2017, 1:00am (Resolved: Thu, 12 Oct 2017)

Scheduled Outage: Ask IT Customer Portal Forms - Wednesday 11 October 2017, 5:00pm - 9:00pm (Resolved: Wed, 11 Oct 2017)

Unscheduled Outage: High Capacity Storage (HCS), Wednesday, 11 October 2017, 7:30am - ongoing (Resolved: Wed, 11 Oct 2017)

Postponed - Scheduled Outage: Future and Current State wireless and wired networks (UO_WIFI, UO_GUEST, UO-STAFF, UO-STUDENT, UO-EXTERNAL) - Friday 6 October 2017, 7:00pm - 9:00pm (Resolved: Fri, 6 Oct 2017)

Unscheduled Outage: Future State Network - wired and wireless - Tuesday 3 October 2017, 8:00am - Ongoing (Resolved: Fri, 6 Oct 2017)

Outage: eVision - Wednesday, 4 October 2017, 5pm - 6pm (Resolved: Wed, 4 Oct 2017)

Scheduled Outage: Future State Network (FSN) - Monday 2 October 2017, 11:00pm - Tuesday 3 October 2017, 3:00am (Resolved: Tue, 3 Oct 2017)

Resolved Outage: Blogs & Podcasts - Monday 2 October 2017, 4:15pm - 4:30pm (Resolved: Mon, 2 Oct 2017)

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September

Resolved: Scheduled Outage: ITS Corporate Applications - Main Page - Wednesday 20 September 2017, 5:00pm - 7:00pm (Resolved: Wed, 20 Sep 2017)

Scheduled Outage: eVision - Wednesday 20 September 2017, 5:00pm - 6:00pm (Resolved: Wed, 20 Sep 2017)

RESOLVED: Unscheduled Outage: Future State Network (Wired and Wireless) Monday 18 September, 1.15 PM - 2.30pm (Resolved: Mon, 18 Sep 2017)

Power Outage - Friday 15 September 2017, 5:30pm - Sunday 17 September 2017, 5:00pm (Resolved: Sun, 17 Sep 2017)

RESOLVED: Scheduled Outage: Otago Blogs and Podcasts - Monday 11 September 2017, 6:00pm - 9:00pm (Resolved: Mon, 11 Sep 2017)

Scheduled Outage: eVision - Sunday, 10 September 2017, 9:00am - 5:00pm (Resolved: Sun, 10 Sep 2017)

My Research (PBRF) - Wednesday 6 September 2017, 5:00pm - 7:00pm (Resolved: Wed, 6 Sep 2017)

Scheduled Outage: Future State Network (UO_WIFI), Dunedin Only; Sunday, 3 September 2017, 10pm, to Monday, 4 September 2017, 3am (Resolved: Mon, 4 Sep 2017)

Scheduled Maintenance: Wireless Network Outage Level J, WSM (Resolved: Fri, 1 Sep 2017)

Alert: Syncplicity Sync & Share Windows Client Upgrade - Thursday, 20 July 2017 - Ongoing (Resolved: Fri, 1 Sep 2017)

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August

Resolved: Otago Capture; Thursday, 31 August 2017, 8:30am - 9:30am (Resolved: Thu, 31 Aug 2017)

Alert: Blackboard Hot Spot questions - Monday, 31 July 2017 - Ongoing (Resolved: Thu, 31 Aug 2017)

Resolved: Scheduled Outage: OurDrive - Sunday, 27 August 2017, 12:00pm - 1:00pm (Resolved: Sun, 27 Aug 2017)

Resolved: Alert: VPN Service - Monday, 21 August 2017, 3:00pm - 4:00pm (Resolved: Mon, 21 Aug 2017)

Resolved: Scheduled Outage: Corporate Systems - Wednesday, 16 August 2017, 5:00pm - 7:00pm (Resolved: Wed, 16 Aug 2017)

Scheduled Outage: OurDrive - Friday 11 August 2017, 5:00pm - 7:00pm (Resolved: Fri, 11 Aug 2017)

Unscheduled Outage: Future State Network - Wednesday, 2 August 2017, 8:30am - Ongoing (Resolved: Thu, 10 Aug 2017)

Unscheduled: Future State Wired network, access to High Capacity Storage drives, Staff Managed Desktop, Tuesday, 8 August 2017, 8:30am - ongoing (Resolved: Wed, 9 Aug 2017)

Outage: Future and Current state wireless and Wired networks - As per schedule - Monday, 31 July 2017, 6am - Thursday, 10 August 2017, 1am (Resolved: Mon, 7 Aug 2017)

Unscheduled Outage: Syncplicity - Thursday, 3 August 2017, 9:00am - Ongoing (Resolved: Fri, 4 Aug 2017)

Outage: Various Corporate Applications - Wednesday, 2 August 2017, 5pm - 7pm (Resolved: Wed, 2 Aug 2017)

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July

Resolved: Outage: eVision, ITS Corporate Applications (test systems only) - Monday 31 July 2017, 8:30am - 5:00pm
 
 (Resolved: Mon, 31 Jul 2017)

Alert: OURDrive Performance Issues (Resolved: Thu, 27 Jul 2017)

RESOLVED: Google Scholar error - Dunedin off campus, FSN, staff and student desktop (Resolved: Mon, 24 Jul 2017)

Alert: Some Possibility of Network Disruption or Instability (no outage anticipated) During Planned Maintenance - Friday, 21 July 2017, 5:00 PM - 7:00 PM (Resolved: Fri, 21 Jul 2017)

Resolved: My Research - Wednesday, 19 July 2017, 5:00 PM - 7:00 PM (Resolved: Wed, 19 Jul 2017)

Alert: Problems Accessing University Network and Services (Resolved: Tue, 18 Jul 2017)

Unscheduled Outage: Staff Managed Desktop - Monday, 17 July 2017, 12:00 AM - Ongoing (Resolved: Tue, 18 Jul 2017)

RESOLVED: Unscheduled Outage: Internet Access (External Websites) from All University Networks; Tuesday, 18 July 2017, from 11:15am (Resolved: Tue, 18 Jul 2017)

Scheduled Outage: Intermittent Interruptions of Wireless Current State Network Services in Dunedin (Excluding the ISB) and Wireless Future State Services in Christchurch and Wellington; Sunday, 16 July 2017, 6:00pm - 10:00pm (Resolved: Sun, 16 Jul 2017)

Scheduled Outage: Operating System and Database Patching - Friday, 14 July 2017, 9:00pm - 11:00pm (Resolved: Fri, 14 Jul 2017)

RESOLVED: Intermittent Future/New Network Authentication and Access Issues: From Monday, 10 July 2017, 9:00am (Resolved: Mon, 10 Jul 2017)

Outage: Network Access - Science 1 & 444 Great King Street buildings - Sunday, 9 July 2017, 4:00pm - 8:00pm (Resolved: Sun, 9 Jul 2017)

Resolved: Future State wireless services in Dunedin i.e. UO_WIFI, UO_GUEST - Sunday, 2 July 2017, 6:00 PM - Monday, 3 July 2017, 10:00 AM (Resolved: Mon, 3 Jul 2017)

Resolved: Outage: Corporate Applications, CMS, OIM - Monday, 3 July 2017, 8:30am - 9:00am (Resolved: Mon, 3 Jul 2017)

Resolved: Scheduled Outage: Ask IT (Including access to some ITS Forms) - Friday, 30 June 2017, 7:00 PM - Saturday, 1 July 2017, 1:00 PM (Resolved: Sat, 1 Jul 2017)

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June

Alert: Syncplicity Sync & Share - Friday, 31 March 2017, 12:00am - Ongoing (Resolved: Fri, 30 Jun 2017)

Resolved: Alert: Audioconferencing - new service from Saturday, 17 June 2017 (Resolved: Fri, 30 Jun 2017)

Resolved: All student printing services - Tuesday, 27 June 2017, 12:00 AM - Thursday, 29 June 2017, 11:59 PM (Resolved: Thu, 29 Jun 2017)

Scheduled Outage: Staff Managed Desktop - Thursday, 29 June 2017, 5:00 PM - 11:00 PM (Resolved: Thu, 29 Jun 2017)

ITS Divisional Office - Tuesday, 27 June 2017, 8:30 AM - Wednesday, 28 June 2017, 8:30 AM (Resolved: Wed, 28 Jun 2017)

RESOLVED: Unscheduled Outage: My Research ApEx Application - Friday, 23 June 2017, 1:00 PM - Ongoing (Resolved: Mon, 26 Jun 2017)

Outage: WiFi access, Sayers Building (Grnd Flr) & 444 Great King St, Monday, 26 June 2017, 6:00am - 8:00am (Resolved: Mon, 26 Jun 2017)

RESOLVED: Outage: Future State Network Services, Dunedin - Sunday, 25 June 2017, 6:00pm - Monday, 26 June 2017, 12:00am (Resolved: Mon, 26 Jun 2017)

Resolved: Specified Corporate Applications; Thursday, 22 June 2017, 5:00pm - 8:00pm (Resolved: Thu, 22 Jun 2017)

Scheduled Outage: Corporate Applications - Wednesday, 21 June 2017, 5:00pm - 7:00pm (Resolved: Wed, 21 Jun 2017)

Scheduled Outage: Ask IT - Friday, 16 June 2017, 7:00pm - Saturday, 17 June 2017, 12:00pm (Resolved: Fri, 16 Jun 2017)

Scheduled Outage: UO_WIFI, Eduroam and UO_Guest wireless in specific areas - Thursday, 15 June 2017, 6:30 PM - 7:00 PM (Resolved: Thu, 15 Jun 2017)

Unscheduled Outage: UO_Wifi – Student Users; Friday, 09 June 2017, from 11:00am (Resolved: Fri, 9 Jun 2017)

Scheduled Outage: Vodafone 2G, 3G, 4G Mobile Voice & Data - Friday, 9 June 2017, 1:00am - 6:00am (Resolved: Fri, 9 Jun 2017)

Scheduled Outage: Network Services, Portobello Marine Science Laboratory - Wednesday, 7 June 2017, 5:00pm - Thursday, 8 June 2017, 12:00am (Resolved: Thu, 8 Jun 2017)

Resolved: Scheduled Outage: Otago Career Hub - Friday, 2 June 2017, 5:00pm - Sunday, 4 June 2017, 5:00pm (Resolved: Sun, 4 Jun 2017)

Resolved: Unscheduled Outage: Student Managed Desktop access to OneDrive - Wednesday, 31 May 2017, 12:30pm - - Thursday, 1 June 2017, 10:30am (Resolved: Thu, 1 Jun 2017)

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May

Resolved: Scheduled Outage: University Website - Wednesday, 31 May 2017, 9:00 PM - 9:30 PM (Resolved: Wed, 31 May 2017)

Resolved: University Wireless Network - Dunedin - Intermittent Disruption (Resolved: Mon, 29 May 2017)

Alert: Service Desk Closing at 5:00pm on Tuesday, 23 May 2017 (Resolved: Tue, 23 May 2017)

The “WannaCry” Ransomware Threat and Prevention Measures (Resolved: Fri, 19 May 2017)

Resolved: Scheduled Outage: Network connectivity at the Dunedin Study Building, 163 Union Street East - Thursday, 18 May 2017, 5:30pm - 10:00pm (Resolved: Thu, 18 May 2017)

Resolved: Unscheduled Outage: HCS & Managed Desktop, Wednesday, 17 May 2017 2:30pm - - Thursday, 18 May 2017, 1:15pm (Resolved: Thu, 18 May 2017)

Resolved: Scheduled Outage: Blackboard Admin - Wednesday, 17 May 2017, 5:00pm - 7:00pm (Resolved: Wed, 17 May 2017)

Resolved: Scheduled Outage: eVision - Wednesday, 17 May 2017, 5:00pm - 6:00pm (Resolved: Wed, 17 May 2017)

Resolved: Alert: ITS Service Desk - Tuesday, 16 May 2017, 7:00am -8:30am (Resolved: Tue, 16 May 2017)

Resolved: Alert: ITS Service Desk - Tuesday, 16 May 2017, 7:00am - 8:30am (Resolved: Tue, 16 May 2017)

Resolved: Scheduled Outage: Network Services - Tuesday, 16 May 2017, 7:00am - 9:00am (Resolved: Tue, 16 May 2017)

Resolved Unscheduled outage: Syncplicity - Monday, 15 May 2017, 8:00am - ongoing (Resolved: Mon, 15 May 2017)

Resolved Scheduled Outage: My Research - Friday, 12 May 2017, 5:00pm - Monday, 15 May 2017, 8:30am (Resolved: Mon, 15 May 2017)

Unscheduled Outage: High Capacity Storage - Friday, 12 May 2017, 8:30am - Ongoing (Resolved: Fri, 12 May 2017)

Scheduled Outage: ITS Networker Backup Service, Tuesday, 09 May 2017 to Thursday, 11 May 2017 (Resolved: Thu, 11 May 2017)

Resolved: Alert: Difficulties Connecting to University Student and Staff Desktop from Personal Devices; Wednesday, 19 April 2017 and Ongoing (Resolved: Mon, 8 May 2017)

Scheduled Outage (Intermittent): CMS Contribution Environment; Friday, 05 May 2017, 9:00pm - 10:30pm (Resolved: Fri, 5 May 2017)

Scheduled Outage: REANNZ Traffic between the North and South Islands - Friday, 5 May 2017, 7:30am - 5:30pm (Resolved: Fri, 5 May 2017)

Resolved: Unscheduled Outage: All Outgoing Email - Thursday, 4 May 2017, 9:00pm - Friday, 5 May 2017, 10:00am (Resolved: Fri, 5 May 2017)

Scheduled Outage: Network Services - Commerce Building - Friday, 5 May 2017, 6:00am - 6:30am (Resolved: Fri, 5 May 2017)

RESOLVED: Unscheduled Outage: Some phone extensions not working due to a hardware fault - Tuesday, 2 May 2017, 1:00pm - Ongoing (Resolved: Thu, 4 May 2017)

Scheduled Outage: Black Start Power Test, University of Otago, Wellington - Thursday, 4 May 2017, 6:30am - 7:00am (Resolved: Thu, 4 May 2017)

Resolved: Scheduled Outage: Network Services, Adams Building. - Wednesday, 3 May 2017, 5:00pm - 10:00pm (Resolved: Wed, 3 May 2017)

Scheduled Outage: eVision - Wednesday, 3 May 2017, 5:00pm - 6:00pm (Resolved: Wed, 3 May 2017)

Information: Updated Zoom Videoconferencing Software - Wednesday, 18 January 2017 (Resolved: Mon, 1 May 2017)

Scheduled Outage: Vodafone 3G / 4G Mobile Data - Monday, 1 May 2017, 12:00am - 12:30am (Resolved: Mon, 1 May 2017)

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April

Scheduled Outage: Power Outage at 119 Albany Street Affecting Some Network Services - Friday, 28 April 2017, 5:00pm - Saturday, 29 April 2017, 5:00pm (Resolved: Sat, 29 Apr 2017)

Scheduled Outage: Christchurch School of Medicine Wireless Network Access - Saturday, 29 April 2017, 8:00am - 12:00pm (Resolved: Sat, 29 Apr 2017)

Resolved: eVision - Friday, 28 April 2017, 2:30pm - Ongoing (Resolved: Fri, 28 Apr 2017)

Scheduled Outage: Wellington School of Medicine Wireless Network Access - Saturday, 22 April 2017, 8:00am - 12:00pm (Resolved: Sat, 22 Apr 2017)

Scheduled Outage: Hunter Centre Wireless Access - Thursday, 20 April 2017 and Friday, 21 April 2017, 8:00am - 8:00pm (Resolved: Fri, 21 Apr 2017)

Resolved: Email Delivery Problems, from External email accounts to @otago email addresses, Tuesday, 18 April 2017 and Ongoing (Resolved: Thu, 20 Apr 2017)

Resolved: Blackboard - Wednesday, 19 April 2017, 9:00am - Friday, 21 April 2017, 9:00am (Resolved: Thu, 20 Apr 2017)

Scheduled Outage: Commerce Wireless Access (old levels 5 & 6), Tuesday, 18 April 2017, 9:00am - 10:00am (Resolved: Tue, 18 Apr 2017)

Scheduled Outage: High Capacity Storage (HCS) (multiple systems affected) - Sunday, 16 April 2017, 9:00am - 6:00pm (Resolved: Sun, 16 Apr 2017)

Scheduled Outage: Staff and Student Managed Desktop - Saturday, 15 April 2017, 9:00am - 9:00pm (Resolved: Sat, 15 Apr 2017)

ITS Service Desk - Scheduled Outage: Invercargill Network Traffic - Thursday, 13 April 2017, 9:00pm - 10:00pm (Resolved: Thu, 13 Apr 2017)

Wired and Wireless network services in the St David St Lecture Theatre complex - Wednesday, 12 April 2017, 7:30am - 8:00am (Resolved: Wed, 12 Apr 2017)

ITS Scheduled Outage, ITS Corporate Test Systems, Monday 10th April 7am - Tuesday 11th April 2017 9am (Resolved: Tue, 11 Apr 2017)

ITS Scheduled Outage: Content Management System (CMS), Monday, 10 April 2017, 9:00pm – 10:30pm (Resolved: Mon, 10 Apr 2017)

ITS Service Desk closed to attend an Operations Divisional meeting, 10 April, 1:00pm to 3:30pm (Resolved: Mon, 10 Apr 2017)

Outage: eVision - Friday, 7 April 2017, 5:00pm - Sunday, 9 April 2017, 6:00pm (Resolved: Sun, 9 Apr 2017)

Scheduled Outage: eVision Student Management System. - Friday, 7 April 2017, 5:00pm - Sunday, 9 April 2017, 6:00pm (Resolved: Sun, 9 Apr 2017)

ITS Scheduled Outage, Wellington HCS, Sunday 9 April 2017, 09am - 11am (Resolved: Sun, 9 Apr 2017)

ITS Scheduled Outage, Christchurch HCS, Saturday 8 April 2017, 09am - 11am (Resolved: Sat, 8 Apr 2017)

Unscheduled Outage: UO_Guest - Monday, 3 April 2017, 3:00pm - Ongoing (Resolved: Thu, 6 Apr 2017)

Resolved: Scheduled Outage: Various Systems - Wednesday, 5 April 2017, 5:00pm - 6:00pm (Resolved: Wed, 5 Apr 2017)

Unscheduled Outage: Current state and future state wired networks - Tuesday, 4 April 2017, 8:30am - Ongoing (Resolved: Tue, 4 Apr 2017)

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March

Scheduled Outage: Internet access across all campuses - Friday, 31 March 2017, 6:00pm - 8:00pm (Resolved: Fri, 31 Mar 2017)

ITS Unscheduled Outage: Student and Staff Managed Desktop: Thursday 30 March 2017, 8pm - 11pm (Resolved: Thu, 30 Mar 2017)

Resolved: Unscheduled Outage: Future State Network (UO_Wifi); Monday 27 March 2017, 11:30am - 3:30pm (Resolved: Mon, 27 Mar 2017)

Resolved: MatLab Application on the Managed Desktop - Monday, 27 March 2017, 8:30am - 2:00pm (Resolved: Mon, 27 Mar 2017)

Resolved: Alert: High Capacity Storage and Syncplicity Accounts - Wednesday, 8 March 2017 (Resolved: Sun, 26 Mar 2017)

Resolved: Service interruptions in UO-STUDENT, UO-STAFF & UO-EXTERNAL Access in Areas of the Dunedin Campus; Friday, 24 March 2017, 6:00pm – 9:00pm (Resolved: Fri, 24 Mar 2017)

Future State Wireless Network (Dunedin Campus only) - Friday, 24 March 2017, 6:00am - 6:30am (Resolved: Fri, 24 Mar 2017)

Scheduled Outage: Service interruptions - UO_Wifi, UO_Guest and Eduroam Access in Areas of the Dunedin Campus; Monday, 20 March 2017, 6:00pm – 11:00pm (Resolved: Mon, 20 Mar 2017)

Resolved: Staff and Student Managed Desktop - Monday, 20 March 2017, 12:00pm - 3:30pm (Resolved: Mon, 20 Mar 2017)

Resolved: Scheduled Outage: MyResearch, Research Outputs Database, AuthDB: Thursday, 16 March 2017, 4:45 pm - 7:00pm (Resolved: Wed, 15 Mar 2017)

Resolved: Unscheduled Outage: Future State WIFI - Tuesday, 28 February 2017 - Ongoing (Resolved: Tue, 14 Mar 2017)

Scheduled Outage: Wireless network access at Te Rangi Hiroa and University College - Monday, 13 March 2017, 7:00am - 9:00am (Resolved: Mon, 13 Mar 2017)

Unscheduled Outage: External email - inbound and outbound service - Thursday, 2 March 2017, 12:00am - Ongoing (Resolved: Fri, 10 Mar 2017)

Resolved: Internet Access - University Network - Wednesday, 1 March 2017, 12:00pm - Ongoing (Resolved: Tue, 7 Mar 2017)

RESOLVED: Scheduled Outage: Wireless network access at Te Rangi Hiroa - Monday, 6 March 2017, 7:00am - 8:00am (Resolved: Mon, 6 Mar 2017)

Scheduled Outage: OURDrive Systems - Friday, 3 March 2017, 5:00pm - 11:00pm (Resolved: Fri, 3 Mar 2017)

Scheduled Outage: NeSI PAN Cluster Auckland - Thursday, 2 March 2017, All Day. (Resolved: Thu, 2 Mar 2017)

Resolved: Amazon Web Services issues, 01 March 2017 (Resolved: Thu, 2 Mar 2017)

Resolved: Scheduled Outage: ITS Corporate Applications - Wednesday, 1 March 2017, 5:00pm - 7:00pm (Resolved: Wed, 1 Mar 2017)

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February

Scheduled Outage: Ourdrive - Monday, 27 February 2017, 5:00pm - 11:00pm (Resolved: Mon, 27 Feb 2017)

POSTPONED: Scheduled Outage: Wireless network access at the Information Services Building (ISB) - Tuesday, 28 February 2017, 7:00pm - Wednesday, 1 March 2017, 3:00am (Resolved: Mon, 27 Feb 2017)

Resolved: Scheduled Outage: Otago Capture; Thursday, 16 February 2017, 9:00pm to 10:00pm (Resolved: Fri, 24 Feb 2017)

RESOLVED: Delay in Delivery of Some Emails; Saturday, 18 February 2017, 5:00am to Wednesday, 22 February 2017, 11:00am (Resolved: Wed, 22 Feb 2017)

RESOLVED: UO-STUDENT Connection Problems; Wednesday, 22 February 2017 (Resolved: Wed, 22 Feb 2017)

Scheduled Outage: Taleo.Net Recruitment System - Saturday, 18 February 2017, 6:00am - Sunday, 19 February 2017, 5:00pm (Resolved: Sun, 19 Feb 2017)

Other Domains Served by www.otago.ac.nz Infrastructure (Resolved: Fri, 17 Feb 2017)

Resolved: Scheduled Outage: My Research - Wednesday, 15 February 2017, 5:00pm - 7:00pm (Resolved: Wed, 15 Feb 2017)

Scheduled Outage: Alumni Systems - Friday, 10 February 2017, 12:00pm - 5:00pm (Resolved: Fri, 10 Feb 2017)

Scheduled Outage: Internet & Local Network Access in Specified Dunedin Campus Buildings; Friday, 10 February 2017; 6:00am to 7:30am (Resolved: Fri, 10 Feb 2017)

Resolved: Blackboard Administration and Blackboard Staff - Wednesday, 8 February 2017, 1:30pm - 4:30pm (Resolved: Wed, 8 Feb 2017)

Scheduled Outage: University Wide Internet Services - Monday, 6 February 2017, 2:00pm - 5:00pm (Resolved: Mon, 6 Feb 2017)

Scheduled Outage: Selected IT Services; Friday, 3 February 2017, 5:00pm - 10:00pm (Resolved: Fri, 3 Feb 2017)

Student and Staff Managed Desktop - SPSS/Amos upgrade to v23 - Friday, 3 February 2017, 9:00am - 3:15pm (Resolved: Fri, 3 Feb 2017)

Resolved: Central File Storage Problem Affects Several Services - Ongoing from Wednesday, 4 January 2017 (Resolved: Wed, 1 Feb 2017)

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January

Alert: Syncplicity Sync & Share - Tuesday, 20 December 2016, 12:00pm - Ongoing (Resolved: Tue, 31 Jan 2017)

Scheduled Outage: Selected IT Services for Urgent Updates - Thursday, 26 January 2017, 5:00pm - 5:15pm (Resolved: Thu, 26 Jan 2017)

ITS Service Desk - Scheduled Outage: Security Updates - Saturday, 21 January 2017, 10:00am - 6:00pm (Resolved: Sat, 21 Jan 2017)

VLC Not Working in Student Desktop (Resolved: Sat, 21 Jan 2017)

Alert: UO_Guest Login Elicits ‘Error Loading Page’ Message (Resolved: Fri, 20 Jan 2017)

Scheduled Outage, Blogs and Podcasts, Thursday 19 January 2017, 9:00AM - 12:00PM (Resolved: Thu, 19 Jan 2017)

Scheduled Outage: ITS Corporate Apps - Wednesday, 18 January 2017, 5:00pm - 6:00pm (Resolved: Wed, 18 Jan 2017)

Resolved: Interruption to Network/Internet Services (Resolved: Sat, 14 Jan 2017)

Scheduled Outage: Finance One - Wednesday, 4 January 2017, 8:00am - Thursday, 5 January 2017, 11:00pm (Resolved: Thu, 5 Jan 2017)