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Service Notices Archive

December November October September August July June May April March February January

December

ITS Service Desk Closed for Department Function - Today (Thursday), 8 December 2016, 11:45am – 1:15pm (Resolved: Thu, 8 Dec 2016)

Scheduled Outage: eVision - Wednesday, 7 December 2016, 6:00pm - 7:00pm (Resolved: Wed, 7 Dec 2016)

Scheduled Outage: Current State Wireless - Dunedin Campus - Monday, 5 December 2016, 6:00pm - 8:00pm (Resolved: Mon, 5 Dec 2016)

Scheduled Outage: Current State Wireless - Dunedin Campus - Monday, 5 December 2016, 6:00pm - 8:00pm (Resolved: Mon, 5 Dec 2016)

Unscheduled Outage: Multiple Services- Monday, 5 December 2016, 9:00am - Ongoing (Resolved: Mon, 5 Dec 2016)

Scheduled Outage: Dunedin hosted High Capacity Storage (HCS) including staff and student managed desktop profiles (Citrix VDI) - Saturday, 3 December 2016, 9:30am - 5:00pm (Resolved: Sat, 3 Dec 2016)

Scheduled Outage: Current State Wireless - Dunedin Campus - Saturday, 3 December 2016, 8:00am - 2:00pm (Resolved: Sat, 3 Dec 2016)

Scheduled Outage: Future State wireless network - Friday, 2 December 2016, 8:00pm - Saturday, 3 December 2016, 12:00am (Resolved: Sat, 3 Dec 2016)

Scheduled Outage: Future State wireless network - Friday, 2 December 2016, 8:00pm - 12:00am (Resolved: Sat, 3 Dec 2016)

Resolved: Network Traffic Disruptions Christchurch to Dunedin - Wednesday, 30 November 2016, 10:00pm - Thursday, 1 December 2016, 1:00am (Resolved: Thu, 1 Dec 2016)

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November

Scheduled Outage: Current and Future State Network - Friday, 25 November 2016, 5:00pm - Saturday, 26 November 2016, 7:00am (Resolved: Sat, 26 Nov 2016)

Resolved: Blackboard Grades Missing - Monday, 21 November 2016, 8:30am - Thursday, 24 November 2016, 4:30pm (Resolved: Thu, 24 Nov 2016)

Resolved: ITS Service Desk closed to attend an Operations Divisional meeting, 24 November, 1:30pm to 3:30pm (Resolved: Thu, 24 Nov 2016)

Resolved: Scheduled Outage: Internet Access - Wednesday, 23 November 2016, 10:00pm-1:00am & Thursday, 24 November 2016, 10:00pm-1:00am (Resolved: Thu, 24 Nov 2016)

Scheduled Outage: Payroll, Staff Web Kiosk. - Wednesday, 23 November 2016, 5:00pm - 5:30pm (Resolved: Wed, 23 Nov 2016)

Scheduled Outage: UniFLOW Student Printing System - Tuesday, 22 November 2016, 9:00pm - 10:00pm (Resolved: Tue, 22 Nov 2016)

Resolved: Unplanned Network Outage - 22 November 2016, 8:50am - 10:15am (Resolved: Tue, 22 Nov 2016)

Resolved: Blackboard - Thursday, 17 November 2016, 5:00pm - Monday, 21 November 2016, 9:00am (Resolved: Mon, 21 Nov 2016)

Resolved: High Capacity Storage (HCS) (including many dependent systems) - Saturday, 19 November 2016, 9:30am - 5:00pm (Resolved: Sun, 20 Nov 2016)

Resolved: Service Alert: Zoom Website and application - Friday, 18 November 2016, 11:00am - Ongoing (Resolved: Fri, 18 Nov 2016)

Resolved: HCS & Corporate Applications - Tuesday, 15 November 2016, 12:00pm - Ongoing (Resolved: Wed, 16 Nov 2016)

University of Otago, Wellington - Status Update, 8.15am, Tuesday, 15 November 2016 (Resolved: Tue, 15 Nov 2016)

Re- Scheduled Outage: All University Networks - Wednesday, 16 November 2016, 5:30-10:00pm (Resolved: Mon, 14 Nov 2016)

Resolved: Scheduled Outage: High Speed Data Transfer Service (NeSI) – Auckland endpoint only (Resolved: Mon, 14 Nov 2016)

Scheduled Outage: ITSPSV15 (UOW Radiation Therapy File and Print server) - Friday, 11 November 2016, 4:30pm - Sunday, 13 November 2016, 12:00pm (Resolved: Sun, 13 Nov 2016)

Alert: Retirement of UO-Guest and Implementation of a new Guest / Visitor network access service. Saturday, 12 November 2016, 6:00pm - Sunday, 13 November 2016, 9:00am (Resolved: Sun, 13 Nov 2016)

Resolved: Scheduled Outage: All University Wireless Networks (UO-Staff, UO-Student, UO-External, UO_Wifi & UO-Guest) - Saturday, 12 November 2016, 6:00pm - 12:00 midnight (Resolved: Sat, 12 Nov 2016)

Resolved: Scheduled Outage: Otago Capture - Saturday, 12 November 2016, 2:00pm - 5:00pm (Resolved: Sat, 12 Nov 2016)

Resolved: Scheduled Outage: Otago Capture Lecture Recording System - Saturday, 12 November 2016, 3:00pm - 5:00pm (Resolved: Sat, 12 Nov 2016)

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October

Otago Connect decommissioning, Monday 31 October 2016 (Resolved: Mon, 31 Oct 2016)

Scheduled Outage: Kale file server/H drives - Friday, 28 October 2016, 4:30pm - Monday, 31 October 2016, 8:30am (Resolved: Mon, 31 Oct 2016)

Resolved: Alert: Printing - Monday, 19 September 2016, 10:15am - Ongoing (Resolved: Thu, 20 Oct 2016)

Alert: Blackboard - SafeAssign - Friday, 16 September 2016, 10:00am - Mid November 2016 (Resolved: Mon, 17 Oct 2016)

Scheduled Outage: University Wifi Services - Sunday, 9 October 2016, 6:00pm - 8:00pm (Resolved: Sat, 15 Oct 2016)

Expired “External” University Usernames (Resolved: Mon, 10 Oct 2016)

Resolved: Unscheduled Outage: Blackboard - Thursday, 6 October 2016, 10:30am - Ongoing (Resolved: Sat, 8 Oct 2016)

Resolved: Scheduled Outage: Blackboard - Thursday, 6 October 2016, 8:30pm - 9:00pm (Resolved: Thu, 6 Oct 2016)

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September

New Look for Online Phone Book (Otago Contacts) Information (Resolved: Fri, 30 Sep 2016)

Resolved: Some Course Related Software on the Student Desktop Temporarily Unavailable (Resolved: Tue, 27 Sep 2016)

Cancelled: Scheduled Outage: Kale file server/UOW H drives, Redirected Desktop/Documents folders, Lecture theatre Presentation share. - Friday, 23 September 2016, 4:30pm - Monday, 26 September 2016, 8:30am (Resolved: Mon, 26 Sep 2016)

Resolved: Scheduled Outage: High Capacity Storage - Saturday, 24 September 2016 - Sunday, 25 September 2016 (Resolved: Sun, 25 Sep 2016)

Alert: Change to audioconference dial-in for mobile phone users - Monday, 22nd August 2016 - permanent change (Resolved: Thu, 22 Sep 2016)

Scheduled Outage: My Research and AskSMS Support; 5:00pm - 7:00pm, Wednesday, 21 September 2016 (Resolved: Wed, 21 Sep 2016)

Scheduled Outage: eVision; 5:00pm - 6:00pm, Wednesday, 21 September 2016 (Resolved: Wed, 21 Sep 2016)

Scheduled Outage: ITS Operations Networker Backup Service - Monday, 19 September 2016, 9:00am - Wednesday, 21 September 2016, 9:00am (Resolved: Wed, 21 Sep 2016)

Outage: Intermittent Current State network outages - Monday, 19 September 2016, 9:00pm - Tuesday, 20 September 2016, 2:00am (Resolved: Tue, 20 Sep 2016)

Unscheduled Outage: Otago Capture statistics tracking - Monday, 12 September 2016 (Resolved: Mon, 12 Sep 2016)

Unscheduled Outage: Internet and Local Network Access in Psychology 2 Building; 6pm to 10pm, Thursday 08 September 2016 (Resolved: Thu, 8 Sep 2016)

Unscheduled Outage: Student Printing; from 8:30am, Thursday, 08 September 2016 (Resolved: Thu, 8 Sep 2016)

Scheduled Outage: eVision - Sunday, 4 September 2016, 9:00am - 5:00pm (Resolved: Sun, 4 Sep 2016)

Scheduled Outage: Multiple Systems - Sunday, 4 September 2016, 12:00pm - 2:00pm (Resolved: Sun, 4 Sep 2016)

RESOLVED: Student Access to MultiTXT Service (Resolved: Thu, 1 Sep 2016)

Scheduled Outage: University Wireless - Brief Outages - from Friday, 26 August 2016, 9:00pm - Thursday 1 September 2016,12:30am (Resolved: Thu, 1 Sep 2016)

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August

RESOLVED: Scheduled Outage: Otago Blogs and Otago Podcasts; 9:00am to 11:59am, Wednesday, 31 August 2016 (Resolved: Wed, 31 Aug 2016)

RESOLVED: ITS Service Desk - Unscheduled Outage: Network - Richardson, Union Court & Union Buildings - Wired & Wireless - Wednesday, 31 August 2016, 8:15am - ongoing (Resolved: Wed, 31 Aug 2016)

Unscheduled Outage: UO-GUEST Wireless network - Monday, 29 August 2016, 8:30am - 6:00pm (Resolved: Mon, 29 Aug 2016)

RESOLVED: Unscheduled Outage: University Recruitment System - Wednesday, 24 August 2016, 10:00am - 12:40pm (Resolved: Wed, 24 Aug 2016)

High Speed Data Transfer Service Wellington - Thursday, 18 August 2016 (Resolved: Thu, 18 Aug 2016)

ITS Service Desk - Unscheduled Outage: Blackboard - Thursday, 18 August 2016, 8:00pm - 8:30pm (Resolved: Thu, 18 Aug 2016)

Resolved: Scheduled Outage: eVision - Wednesday, 17 August 2016, 5:00pm - 6:00pm (Resolved: Wed, 17 Aug 2016)

HCS High Speed Data Transfer Service Go-live at University of Otago Christchurch (Resolved: Sun, 14 Aug 2016)

ITS Service Desk - Resolved: Blackboard - Wednesday, 10 August 2016, 11:30am - 1:18pm (Resolved: Wed, 10 Aug 2016)

Scheduled Outage: Wellington Hospital Campus Black Start Generator Test - Thursday, 4 August 2016, 6:30am - 7:00am (Resolved: Thu, 4 Aug 2016)

Unscheduled Outage: Student Desktop (Resolved: Tue, 2 Aug 2016)

Scheduled Outage: Future State Wireless Network (UO_WiFi) - Monday, 1 August 2016, 6:00pm - 7:30pm (Resolved: Mon, 1 Aug 2016)

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July

Scheduled Outage: eVision - Friday, 29 July 2016, 6:00pm - Sunday, 31 July 2016, 6:00pm (Resolved: Sun, 31 Jul 2016)

Scheduled Outage: University Credit Card Gateway - Friday, 22 July 2016, 3:00pm - 3:15pm (Resolved: Fri, 22 Jul 2016)

RESOLVED: Unscheduled Outage: Student Printing, Dunedin Campus, Thursday, 21 July 2016, from 8:30 a.m. (Resolved: Thu, 21 Jul 2016)

RESOLVED - Unscheduled Outage: Services Listed Below - Sunday, 17 July 2016, 5:00pm - 8:00pm (Resolved: Sun, 17 Jul 2016)

Information Technology Services, Unscheduled Outage, System patching: Sunday 17th July, 5PM-8PM (Resolved: Sun, 17 Jul 2016)

RESOLVED: Scheduled Outage: Current-State only Network connections - Wednesday, 13 July 2016, 5:30pm - 6:00pm (Resolved: Wed, 13 Jul 2016)

Unscheduled Outage: Vault Health and Safety System - Friday, 8 July 2016, 3:30pm - Ongoing (Resolved: Tue, 12 Jul 2016)

Alert: Update to Latest Versions of Syncplicity Software on your Devices (Resolved: Fri, 8 Jul 2016)

RESOLVED: Unscheduled Outage: Future State Network (Wired and Wireless) - Friday, 8 July 2016, 12:00pm - 14:00pm (Resolved: Fri, 8 Jul 2016)

Incident Report: Loss of Network Connectivity Due to Power Outage (Resolved: Fri, 8 Jul 2016)

Alert: Scheduled Maintenance to Network Cabinet UPS units (Backup Power Supply) - Tuesday, 28 June 2016, 12:00pm - Thursday, 7 July 2016, 6:00pm (Resolved: Thu, 7 Jul 2016)

Scheduled Outage: Vodafone 3G Voice and Data (South Island) - Thursday, 7 July 2016, 12:00am - 12:30am (Resolved: Thu, 7 Jul 2016)

Scheduled Outage: Unitube - Monday, 4 July 2016, 9:00am - 12:00pm (Resolved: Mon, 4 Jul 2016)

Blackboard - Friday, 1 July 2016, 9:00am - 12:00pm (Resolved: Fri, 1 Jul 2016)

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June

RESOLVED: Scheduled Outage: UniFLOW Student Printing System - Wednesday, 29 June 2016, 12:00pm - 6:00pm (Resolved: Wed, 29 Jun 2016)

Alert: New Certificate for UO_WIFI - Friday, 24 June 2016, (Resolved: Wed, 29 Jun 2016)

RESOLVED: Alert: Sporadic Finance 1 Login Problems; 09:00 a.m. Wednesday, 22 June 2016 (Resolved: Wed, 22 Jun 2016)

Scheduled Emergency Outage: uniFLOW Student Printing Service - Thursday, 9 June 2016, 7:30pm - 8:00pm (Resolved: Thu, 9 Jun 2016)

Scheduled Outage: HR Staff Web Kiosk - Wednesday, 8 June 2016, 5:00pm - 5:30pm (Resolved: Wed, 8 Jun 2016)

Alert: Vodafone, 3G Voice & Data - Wednesday 08 June 2016, 01:00 - 01:30. (Resolved: Wed, 8 Jun 2016)

Notification: OURDrive Search Indexes - Wednesday 1st June 2016 (Resolved: Wed, 1 Jun 2016)

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May

Scheduled Outage: Access to Internet, and Dunedin Campus Based Resources from Off-Campus - Tuesday, 31 May 2016, 8:00pm - 10:00pm (Resolved: Tue, 31 May 2016)

Scheduled Outage: OurDrive – SharePoint - Tuesday 31 May 2016, 7:00PM - 9:00PM (Resolved: Tue, 31 May 2016)

Service Issue: Poor Internet Performance (Resolved: Tue, 31 May 2016)

Scheduled Outage: University Website - Thursday, 26 May 2016, 6:00pm - 6:30pm (Resolved: Thu, 26 May 2016)

Scheduled Outage: Authenticated Access to the Library's Electronic Resources (Wellington Campus) from Thursday, 26 May 2016, 8:30am - 12:00pm (Resolved: Thu, 26 May 2016)

Resolved: Library Search | Ketu - Monday, 23 May 2016, 8:30am - Ongoing (Resolved: Thu, 26 May 2016)

Scheduled Outage: Authenticated Access to the Library's Electronic Resources (Christchurch Campus) from Tuesday, 24 May 2016, 8:30am - 12:00pm (Resolved: Tue, 24 May 2016)

RESOLVED - Outage: University of Otago WSUS Service - Client connection issue - Tuesday, 17 May 2016, 5:00pm - Ongoing (Resolved: Mon, 23 May 2016)

Resolved - Alert: Staffmail Outlook 2010 /2013 Issues experienced, Monday, 16 May 2016 (Resolved: Mon, 23 May 2016)

Scheduled Outage: Christchurch Shared Folders (on S: and T: drive). Migration to new storage (U: drive) - Friday, 20 May 2016, 6:00pm - Sunday, 22 May 2016, 8:00pm (Resolved: Sun, 22 May 2016)

Completed - Scheduled Outage: UOW Network - Friday, 20 May 2016, 6:00pm - 8:00pm (Resolved: Fri, 20 May 2016)

Scheduled Outage: Authenticated Access to the Library’s Electronic Resources from: - Thursday, 19 May 2016, 8:30am - 12:00pm (Resolved: Thu, 19 May 2016)

ITS Closed To Attend A Service Division Forum (Resolved: Tue, 17 May 2016)

Scheduled Outage: Finance One - Saturday, 7 May 2016, 10:00am - 2:00pm (Resolved: Sat, 7 May 2016)

Service Alert: High Capacity Storage (HCS) Performance (Resolved: Fri, 6 May 2016)

Service Alert: Student Printing - Uniprint Budget Recharge Portal - Thursday, 10 March 2016, 4:30pm - Thursday, 1 September 2016, 4:30pm (Resolved: Fri, 6 May 2016)

Scheduled Work: UO_WiFi wireless network - Thursday, 5 May 2016, 4:00 PM - 5:00 PM (Resolved: Thu, 5 May 2016)

Scheduled Outage: Syncplicity - Wednesday, 4 May 2016, 9:00pm - 11:00pm (Resolved: Wed, 4 May 2016)

Resolved - Unscheduled Outage: High Capacity Storage (HCS) and Dependent Systems - Wednesday, 4 May, 8:00am to approximately 9:30am (Resolved: Wed, 4 May 2016)

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April

RESOLVED: Unscheduled Outage: Blackboard Snapshots & Notifications - Tuesday, 26 April 2016, 1:00pm - ongoing (Resolved: Thu, 28 Apr 2016)

Scheduled Outage: Blackboard - Wednesday, 27 April 2016, 9:00pm - 10:00pm (Resolved: Wed, 27 Apr 2016)

RESOLVED: Scheduled Outage: Network Access Richardson North Tower - Wednesday, 27 April 2016, 5:30pm - 6:30pm (Resolved: Wed, 27 Apr 2016)

Unscheduled Outage: Blackboard Snapshots - Wednesday, 20 April 2016, 11:45am - Thursday, 21 April 2016, 12:00am (Resolved: Thu, 21 Apr 2016)

Emergency Scheduled Outage: Blackboard - Wednesday, 20 April 2016, 9:00pm - 10:00pm (Resolved: Wed, 20 Apr 2016)

Scheduled Outage: eVision; Wednesday, 20 April 2016, 8:30 p.m. – 9:30 p.m. (Resolved: Wed, 20 Apr 2016)

RESOLVED: Unscheduled Outage: Printing from Staff Desktop Computers; University of Otago Christchurch (Resolved: Tue, 19 Apr 2016)

Alert: High Capacity Storage (HCS) – Saving Files - Tuesday, 19 April 2016, 10:30am - 11:30am (Resolved: Tue, 19 Apr 2016)

Alert: Syncplicity (Supported Browsers) - Monday, 21 March 2016 (Resolved: Mon, 18 Apr 2016)

Outage: UO Christchurch School of Medicine, Future State Network Wireless Users Only, Saturday, 16 April 2016, 10:00am - 12:00pm (Resolved: Sat, 16 Apr 2016)

Scheduled Outage: Wellington School of Medicine Network - Friday, 15 April 2016, 6:00pm - 8:00pm (Resolved: Fri, 15 Apr 2016)

Unscheduled Outage: Telephone extensions at 51 Clyde Street (ITS), from Friday, 15 April 2016, 8:40 a.m. (Resolved: Fri, 15 Apr 2016)

Finance One - Thursday, 14 April 2016, 7:00pm - 8:30pm (Resolved: Thu, 14 Apr 2016)

Service Issue: Lecture Theatre Interlinking (Resolved: Thu, 14 Apr 2016)

Service Issue: Student Printing (Resolved: Mon, 11 Apr 2016)

Unscheduled Outage: EMC Networker Backup Services - Wednesday, 6 April 2016, 5:00pm - Friday, 8 April 2016 - RESOLVED (Resolved: Mon, 11 Apr 2016)

Scheduled Outage: Finance One - Saturday, 9 April 2016, 10:00am - 7:00pm (Resolved: Sat, 9 Apr 2016)

Service Alert: EFTPOS Terminal Problem, 9:00am-5:00pm Tuesday 5 April (Resolved: Fri, 8 Apr 2016)

Unscheduled Service Outage: Network - Wednesday, 6 April 2016, 1:00pm - Thursday, 7 April 2016, 8:30am (Resolved: Fri, 8 Apr 2016)

Resolved Service Outage: eVision - Wednesday, 6 April 2016, 5:00pm - 6:00pm (Resolved: Wed, 6 Apr 2016)

Scheduled Outage: Syncplicity Sync and Share - Saturday, 2 April 2016, 1:00pm - 5:00pm (Resolved: Sat, 2 Apr 2016)

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March

Scheduled Outage: Internet Services - Thursday, 31 March 2016, 10:00pm - 10:15pm (Resolved: Thu, 31 Mar 2016)

Scheduled Outage: AskSMS - Thursday, 31 March 2016, 9:00am - 5:00pm (Resolved: Thu, 31 Mar 2016)

Scheduled Outage: Student Printing - Budget Recharge Kiosks - Thursday, 31 March 2016, 9:00am - 11:00p (Resolved: Thu, 31 Mar 2016)

ITS Service Update: Poor Internet Performance (Resolved: Wed, 30 Mar 2016)

ITS Closed for Easter Break and Otago Anniversary Day (Resolved: Tue, 29 Mar 2016)

Scheduled Outage: Student Printing; Wednesday, 30 March 2016, 3:00 p.m. – 5:00 p.m. (Resolved: Tue, 29 Mar 2016)

Scheduled Outage: Christchurch Network Access - Monday, 28 March 2016, 10:00am - 12:00noon (Resolved: Mon, 28 Mar 2016)

Alert: Increase in Spam with attachment - Friday, 18 March 2016, 9:30am - Ongoing (Resolved: Fri, 25 Mar 2016)

Scheduled Outage: AskSMS Support - Wednesday, 23 March 2016, 8:00am - 5:00pm (Resolved: Wed, 23 Mar 2016)

Scheduled Outage: Budget Recharge Kiosk (Student Printing) at Christchurch Campus; Wednesday, 23 March 2016, 9 a.m. - 10 a.m. (Resolved: Wed, 23 Mar 2016)

Scheduled Outage: eVision - Wednesday, 23 March 2016, 5:00pm - 9:00pm (Resolved: Tue, 22 Mar 2016)

Resolved: Service Alert: Future State Network Maintenance: Monday, 21 March, 11 p.m. – Tuesday, 22 March, 7:30 a.m (Resolved: Tue, 22 Mar 2016)

Scheduled Outage: Finance One - Saturday, 19 March 2016, 11:00am - 12:00pm (Resolved: Sat, 19 Mar 2016)

Scheduled Outage: HR Staff Web Kiosk - Wednesday, 16 March 2016, 6:00pm - 6:15pm (Resolved: Wed, 16 Mar 2016)

Scheduled Outage: eVision - Wednesday, 16 March 2016, 5:00pm - 6:00pm (Resolved: Wed, 16 Mar 2016)

Scheduled Outage: Portobello Network and PABX system - Wednesday, 16 March 2016, 8:30am - 12:00pm (Resolved: Wed, 16 Mar 2016)

RESOLVED - Scheduled Service Interruptions: High Capacity Storage (HCS) - Monday, 14 March 2016, 5:00pm-11:00pm (Resolved: Mon, 14 Mar 2016)

RESOLVED - Scheduled Outage: ITS Backup Service (Networker) - Monday, 14 March 2016, 9:00am - 5:00pm (Resolved: Mon, 14 Mar 2016)

Christchurch School of Medicine, Future State Wireless Network - Saturday, 12 March 2016, 10:00am - 12:00pm (Resolved: Sat, 12 Mar 2016)

Scheduled Outage: High Capacity Storage (HCS), Sunday, 6 March 2016, 7:30pm - Friday 11 March 2016, 12:00am (Resolved: Fri, 11 Mar 2016)

Resolved: Staff Email, Managed Desktop, Syncplicity - Tuesday, 8 March 2016, 8:30am-11:10am (Resolved: Tue, 8 Mar 2016)

Alert: More "Ransomware" Attacks Aimed at the University Community (Resolved: Mon, 7 Mar 2016)

Scheduled Outage: Student and Staff Managed Desktop. - Monday, 7 March 2016, 7:00am - 7:30am (Resolved: Mon, 7 Mar 2016)

Scheduled Outage BlackBoard, eVision, Library access & other Corporate Applications - Sunday 6 March 2016 from 9:00am - 09:30am (Resolved: Sun, 6 Mar 2016)

Unscheduled Outage: University Website, Wednesday 2 March, 8:30pm – Thursday 3 March, 8:20am (Resolved: Thu, 3 Mar 2016)

Scheduled Outage: evision - Wednesday, 2 March 2016, 6:00pm - 7:00pm (Resolved: Wed, 2 Mar 2016)

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February

Resolved: Network Connectivity -Richardson Building- Floor 4 and 6, South Tower: Friday, 26 February 2016, 5:00pm - Monday, 29 February 2016, 8:00am (Resolved: Mon, 29 Feb 2016)

Unscheduled Alert: Syncplicity – Late December, 2015 - Ongoing (Resolved: Mon, 29 Feb 2016)

ITS Service Notice - Scheduled Outage: University of Otago Main Web Pages (www.otago.ac.nz) - Friday, 26 February 2016, 8:00pm - 9:00pm (Resolved: Fri, 26 Feb 2016)

Unscheduled Outage: eVision, Blackboard, Corporate Applications, My Research, HR Kiosk, Tuakiri - Monday, 22 February 2016, 10:00pm - 10:15pm (Resolved: Mon, 22 Feb 2016)

Scheduled Outage (Emergency): Services as listed (5 minutes per service) - Saturday, 20 February 2016, 9:00pm - 10:00pm (Resolved: Sat, 20 Feb 2016)

Scheduled Outage: Finance One - Friday, 19 February 2016, 5:30pm - Saturday, 20 February 2016, 7:00pm (Resolved: Sat, 20 Feb 2016)

Scheduled Outage: Christchurch Wireless (Limited on some floors) - Friday, 19 February 2016, 5:00pm - 7:00pm (Resolved: Fri, 19 Feb 2016)

Unscheduled Outage: Wellington Student WIFI (UO-STUDENT) - Wednesday, 3 February 2016, 4:47pm - 12 February 2016 (Resolved: Wed, 17 Feb 2016)

Unscheduled Service Outage: VPN Access to the University Network, 7:00-8:00pm, Friday 12 February 2016 (Resolved: Mon, 15 Feb 2016)

Scheduled Outage: Finance One - Saturday, 13 February 2016, 10:30am - 6:30pm (Resolved: Sat, 13 Feb 2016)

Unscheduled Outage: Emergency University VPN Service Upgrade - Friday, 12 February 2016, 7:00pm - 8:00pm (Resolved: Fri, 12 Feb 2016)

Resolved Outage: Future State Network - Friday, 12 February 2016, 7:00am - 8:30am (Resolved: Fri, 12 Feb 2016)

Resolved Emergency Outage: All Networks at Wellington Campus and Hutt Teaching Facility; Thursday 11 February 2016, 8:30 p.m. – 9:30 p.m. (Resolved: Thu, 11 Feb 2016)

Resolved: eVision - Thursday, 11 February 2016, 8:00pm - 9:00pm (Resolved: Thu, 11 Feb 2016)

Scheduled Outage: Network Access in Specified South Campus Buildings; Tuesday, 9 February 2016, 9:00 p.m. - 10:00 p.m. (Resolved: Tue, 9 Feb 2016)

Scheduled Outage: Selected ITS services - Monday, 8 February 2016, 6:00pm - 10:00pm (Resolved: Mon, 8 Feb 2016)

Resolved: Unscheduled Outage: ITS Corporate Applications and Online Phonebook; Tuesday, 02 February 2016, from 5:00 p.m. (Resolved: Tue, 2 Feb 2016)

Resolved: ITS Service Desk - Scheduled Outage: OurDrive (SharePoint) - Monday, 1 February 2016, 5:00pm - 6:00pm (Resolved: Mon, 1 Feb 2016)

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January

Alert: EndNote X7 not currently compatible with Word 2016 for Mac - Thursday, 3 September 2015, 2:30pm - Ongoing (Resolved: Sun, 31 Jan 2016)

Scheduled Outage: ITS Corporate Applications: Friday 29 January 2016, 5:00PM - 10:00PM (Resolved: Fri, 29 Jan 2016)

Resolved: Otago CMS Webpage Editing System; Thursday, 28 January 2016, 9:00 a.m. - 10:00 a.m (Resolved: Thu, 28 Jan 2016)

Resolved: University Internet Access - brief outage during this time frame - Wednesday, 27 January 2016, 11:00pm - 11:30pm (Resolved: Wed, 27 Jan 2016)

Unscheduled Service Interruptions: Telephone Services in Sciences Precinct from Tuesday, 19 January 2016 (Resolved: Tue, 26 Jan 2016)

Scheduled Outage: University Future State Wireless access - Sunday, 24 January 2016, 6:00pm - 10:00pm (Resolved: Sun, 24 Jan 2016)

Scheduled Outage: All internet and connectivity - Friday, 22 January 2016, 10:30pm - Saturday, 23 January 2016, 2:30am (Resolved: Sat, 23 Jan 2016)

Scheduled Outage: eVision - Wednesday, 20 January 2016, 6:00pm - 7:00pm (Resolved: Wed, 20 Jan 2016)

Scheduled Outage: Networking UPS Maintenance on Christchurch and Wellington Campuses - Tuesday, 19 January 2016 & Wednesday, 20 January 2016 (Resolved: Wed, 20 Jan 2016)

Alert: Corporate Application - Tuesday, 19 January 2016, 5:00pm - 5:30pm (Resolved: Tue, 19 Jan 2016)

Resolved - Unscheduled Outage: Student Desktop - Friday, 15 January 2016, 1:15pm - Ongoing (Resolved: Mon, 18 Jan 2016)

Monthly Software Security Updates: Friday, 15 January 2016, 5:00pm to Monday, 18 January 2016, 12:00am (Resolved: Mon, 18 Jan 2016)

Scheduled Outage: High-Capacity Central File Storage (HCS) / Isilon - Thursday, 14 January 2016, 5:00pm - 10:00pm (Resolved: Thu, 14 Jan 2016)

Resolved: Scheduled Outage: Network access in Archway Lecture Theatres, Archway West, Gregory Building, Leith Walk, Marama Hall and Staff Club - Saturday, 9 Jan, 7:00am to 4:00pm (Resolved: Sat, 9 Jan 2016)

Information Technology Services (ITS) will close at 3:00pm, Wednesday, 23 December 2015, and re-open at 8:30am, Tuesday, 5 January 2016 (Resolved: Tue, 5 Jan 2016)