Online Support

To chat to a Student IT Advisor live and receive remote support for your query please use the form below.

Please enter your name:
University Username:
Brief Description of problem:

Please note that if you are using the IE browser, you may encounter problems when using this service - this issue is currently being investigated.

You can also always call a Student IT Advisor on 64 3 479 5170 and the ITS Service Desk on 0800 479 888 or 64 3 479 8888. You can also talk to Student IT Advisors in the Central Library on the Dunedin University of Otago campus.

If it is not urgent, you can email us on


© Information Technology Services
PO Box 56
Dunedin 9054
New Zealand

Tel 64 3 479 8559
Fax 64 3 479 8577