Connecting to the Internet

Student IT Help

Connecting to the Internet

Student Printing

Software Assistance

Computer Labs

Wireless setup guides

See below for print-friendly .pdf wireless setup guides that you can make into foldable A5 booklets. If you can, print double-sided so they finish up on one piece of paper.

You can also pick this information up as leaflets from the ITS HelpDesk in the Central Library on the University's Dunedin campus.

Tip Sheets
Vista/Windows 7
Windows 8
Windows XP
Mac OS 10.5-10.6
Mac OS 10.7-10.8

Mac OS 10.7-10.9

Mobile Devices
iPod Touch/iPhone/iPad Wi-Fi Setup
Android version 2.2, 2.3, and 3.0
Android version 4

You can also find these instructions in the Student IT Services Handbook which is available to pick up from the Central Library.

More tip sheets are available to download here

Included in some of these sheets are instructions on how to configure your web browser/s to work through the Student Proxy network.

Our friendly (yellow-jacketed) Student IT Advisors are also available to help during library hours - please bring your laptop or other portable device along to the ITS HelpDesk at the Central Library.

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Using Skype and other software through the student network

You should have no trouble browsing the Internet using the student network proxy server, but you may have issues with other software, such as chat programs like Skype or FTP. If your software cannot get through to the network, check its proxy-related settings:

Skype will work on Windows XP and above and Mac OS X through the student network.
Please download the Skype and Instant Messaging tip sheet (.pdf, 1.11MB) to help you set up Skype on your laptop.

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Wireless map

There is wireless Internet access in all Dunedin campus libraries, Commerce, Hunter, the Plaza and St David Lecture Theatre complex

Please see the map below for the different locations where wireless is available throughout the University's Dunedin campus:

2011 Computer Area mapClick to enlarge

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Printing from your laptop or mobile device

To print from your own computer, use your student email account to email your file to be printed (Word document, .pdf etc.) to:

A replacement for the old iPrint system is planned to be available from September 2013, but currently you should find emailing your print jobs very easy.

Please contact Student IT Services if you have any questions about emailing your print job.

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Please protect your and our computer systems with anti-virus software.

Download software, security patches, and updates here. These resources can only be accessed if you are on campus. If you’re off campus, you’ll need to visit the following websites to get patches:

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Netstorage allows you to access your personal Student Drive (S:Drive), and any files you have saved to it directly from the Internet.

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Fair use and copyright

Please read the following information to make sure you comply with your responsibilities when using the Internet access provided by the University of Otago:

Further information

Do you have a question? Please see our Frequently Asked Questions on Student IT Help

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© Information Technology Services
PO Box 56
Dunedin 9054
New Zealand

Tel 64 3 479 8559
Fax 64 3 479 8577