Student IT Help
|Student Desktop||Connecting to the Internet||Student Printing||Software Assistance||Computer Labs|
About Student IT
Student IT Advisors are based in the Central Library on the University of Otago's Dunedin campus. We can help you with all your computer needs on campus. We have 30 or more areas with desktop computers and wireless (Wi-Fi) access around campus. We can help you get your laptop/tablet/smartphone onto our Wi-Fi network and visit you in any computer area if you need help.
See our video here
Summer Student Computer Lab closures
A number of 24/7 computer areas will be closed over summer to reduce energy waste. Alternative locations are listed below under Open.
Student computers in libraries will be available during summer library hours.
Central CAL (till 16 Feb 2014)
North CAL (till 16 Feb 2014)
Enterprise CAL (till 16 Feb 2014)
Rabel /McGregor (till 6 January 2014)
Hunter CAL (till 16 Feb 2014)
Hercus CAL (till 16 Feb 2014)
Please have an excellent break over summer!
Your Student IT team.
Move Your Files Now!
On 1st March 2015, your files on the old student desktop will be DELETED!
A new, Windows 7 based Student Desktop is currently being launched on campus. Documents saved to your 'S' drive on the old student desktop are not automatically available on the new Student Desktop. Please find below a downloadable leaflet that provides instructions for how to move them to the new system. You MUST do this before March 2015. After this time, your documents on the old student desktop will be deleted.
New Student Desktop
Currently the new Student Desktop is being trialled in the Central library, some other libraries and eStops around campus. Feel free to check it out, it is awesome!
It will be fully released next year once we are sure that it is working well.
Microsoft Office 365 is now available free to students!
ITS Service Notices
See the ITS Service Notices page for information about potential, current and planned IT outages and network/software updates.
Getting direct help from Student IT
- Online - Chat with a Student IT Advisor online
- Email - firstname.lastname@example.org
- Phone - 64 3 479 5170
- In person - see a Student IT Advisor at the Student IT desk, located in the Central Library on the University's Dunedin campus.
Semester hours: Monday to Friday 8:30am - 9pm; Weekends 10am - 9pm
Holiday hours: Student IT Advisors are located in the Central Library whilst it is open. Outside of the Central Library hours, they will be located in the Burns computer lab. See the Library's webpage for Central Library hours.
Our Student IT guide and tip sheets
- The 2014 Student IT guide is online here (.pdf, 7MB) or you can pick up a copy from the Central Library
- Laptop/tablet/smartphone Tip Sheets
- General Tip Sheets
- Help. I can't login to Student email! How to clear the cache to fix this problem
- Student IT Advisors Photoboards through the years