Student IT Help
|Student IT Home||Connecting to the Internet||Student Printing||Software Assistance||Computer Labs||Student Desktop|
About Student IT
Student IT Advisors are based in the Central Library on the University of Otago's Dunedin campus. We can help you with all your computer needs on campus. We have 30 or more areas with desktop computers and wireless (Wi-Fi) access around campus. We can help you get your laptop/tablet/smartphone onto our Wi-Fi network and visit you in any computer area if you need help.
The new Student Desktop
We now have a new Student Desktop. It runs in all the student computer labs on campus and is also available online. It has a number of advantages over the old one.
- Login time is very quick (and it no longer uses Windows XP)
- It gives you access to cloud storage of over a Terabyte
- It is available to you online (no need to visit a lab late at night just to use a special piece of software)
Summer Student Computer Lab closures
A number of 24/7 computer areas will be closed over summer to reduce energy waste. Alternative locations are listed below under Open.
Student computers in libraries will be available during summer library hours.
Central CAL (till 16 Feb 2015)
North CAL (till 16 Feb 2015)
Enterprise CAL (till 16 Feb 2015)
Rabel /McGregor (till 6 January 2015)
Hunter CAL (till 16 Feb 2015)
Hercus CAL (till 16 Feb 2015)
Please have an excellent break over summer!
Your Student IT team.
Move Your Files Now!
On 1st March 2015, your files on the old student desktop will be DELETED!
A new, Windows 7 based Student Desktop is currently being launched on campus. Documents saved to your 'S' drive on the old student desktop are not automatically available on the new Student Desktop. Please find below a downloadable leaflet that provides instructions for how to move them to the new system. You MUST do this before March 2015. After this time, your documents on the old student desktop will be deleted.
Microsoft Office 365 is now available free to students!
ITS Service Notices
See the ITS Service Notices page for information about potential, current and planned IT outages and network/software updates.
Getting direct help from Student IT
Email - email@example.com
Phone - 64 3 479 5170
In person - see a Student IT Advisor at the Student IT desk, located in the Central Library on the University's Dunedin campus.
Semester hours: Monday to Friday 8:30am - 9pm; Weekends 10am - 9pm
Holiday hours: Student IT Advisors are located in the Central Library whilst it is open. Outside of the Central Library hours, they will be located in the Burns computer lab. See the Library's webpage for Central Library hours.
Our Student IT guide and tip sheets
The 2014 Student IT guide is online here (.pdf, 7MB) or you can pick up a copy from the Central Library
Help, I can't login to Studentmail! How to clear the cache to fix this problem