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Student IT Help

Student IT Home Connecting to the Internet Student Printing Software Assistance Computer Labs Student Desktop

About Student IT

  • Student IT Advisors are based in the Central Library on the University of Otago's Dunedin campus. We can help you with all your computer needs on campus.
  • We have 30 or more areas with desktop computers and wireless (WiFi) access around campus. 
  • We can help you get your laptop/tablet/smartphone onto our WiFi network and visit you in any computer area if you need help.
  • For more information take a look at our Student IT Handbook 2015 Edition here or pick one up from a library.
  • You can find more online help on our Tipsheets and Handouts page.

Getting Direct Help from Student IT

Online: Chat with a Student IT Advisor online
Phone: 03 479 5170
In person: see a Student IT Advisor at the Student IT desk, located in the Central Library on the University's Dunedin campus.
Semester hours: Monday to Friday 8:30am - 9pm; Weekends 10am - 9pm
Holiday hours: Student IT Advisors are located in the Central Library whilst it is open. See the Library's webpage for Central Library hours.


 The Student Desktop

We now have a new Student Desktop. It runs in all the student computer labs on campus and can also be accessed from your laptop. It has a number of advantages over the old one:

Frequently asked questions about the Student Desktop

Summer computer Lab Closures

  • Central CAL (bottom of Richardson Building)
  • North CAL (Opposite Science library)
  • Rabel/Mcgregor CAL (next to Leith Liquor)

will be closed for the rest of the year. This is for maintenance and power saving.

  • Enterprise and Tower
  • West CAL

will remain open 24/7 and the others will be open building hours.

 Publish or Perish

Publish or Perish is a software program that uses Google Scholar and Microsoft Academic Search to obtain raw citations and analyse them. This information can be used to assess the impact of research.

New since July 2015 - Install a print driver (mPrint)

Instructions and links for using the print driver

You download the print driver, install it and then one of your print options will be to print to the University. Remember to choose your location and operating system.

Knox Salmond Internet setup tip sheets

Knox and Salmond students connect to the Internet in a slightly different way than other areas on campus. (The instructions for Salmond are more or less the same as for Knox, so Salmond people can just follow the Knox information).

Microsoft Office 365 is available free to students

Find out more from Student IT Software Assistance

Help with connecting your devices to University WiFi

Click on the Connecting to the Internet tab at the top of this page

Can't login to your student email account?

Try clearing the cache

More online help

For more help please see our Frequently Asked Questions (or look on the top right of the screen)

For a guide on what Student IT can do for you, watch this short video.

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IT Training Student Courses

Subsidised Student Courses

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