Student IT Help
Studying at the University of Otago and need help with IT?
Student IT Services want to help you make the most of the University’s computer resources.
How to contact us
- Email student.itservices@otago.ac.nz
- Tel 64 3 479 5170
- See a Student IT Advisor (in the yellow jackets) at the Central Library.
- A Student IT Advisor can help you online.
Our hours are: 9/10am till 9pm seven days a week during semester one and two.
Current IT notices
Please see the updated ITS Service Notices to see if there are currently any issues with the services.
As of Wednesday 9 May 2012, this is where you find information on the services Student IT Services offers.
Our old webste was here.Other helpful information
Student IT Advisors are available at the ITS HelpDesk, located in the Central Library on the University's Dunedin campus. They staff the Central library between 9/10am and 9pm every day during semester library hours.
The 2012 Getting Started Guide has lots of useful advice about setting up your laptop, where the student computers are and how to get help.
Setting up and using your wireless laptop or smartphone on campus
Find a student computer area – there are over 700 computers in 30 different locations for all students to use across the Dunedin campus.
How to use the student computers on the Dunedin campus.
How to print on campus – there are over 30 black and white and colour printers on the Dunedin campus available for your use.
IT Training Courses for students are heavily subsidised and affordable.
Get cheap student software, including EndNote and some Microsoft applications.
Tip sheets are easy-to-print handouts to help you with:
- printing
- connecting your laptop to the wireless network
- referencing using Endnote
- formatting styles and tables in Word
- creating graphs in Excel
- setting up email, etc.
Do you have a question? Please see our information for students webpage and our Frequently Asked Questions on Student IT Help.