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ITS Services

ITS works closely with University of Otago departments to provide a wide range of IT services that support the University’s teaching, research and administrative functions.

Email, Messaging & Calendars

ITS provides an email service for staff and students. The email system includes calendar and contacts functionality, and it can be accessed both on and off campus.


Our Service Desk is your first point of contact for your IT support needs.


We provide connectivity between computers for staff, students and visitors to the University, enabling them to share resources and information securely.


ITS delivers a range of printing solutions and we also provide self-service printing options for students and staff. Advice about purchasing printing equipment is also available.


We provide information security services that protect University data and information from potential threats.

Software & Databases

ITS supplies, supports and distributes software for use on University ICT equipment. We also develop applications and databases for schools and departments.

Storage, Backup & Hosting

We provide storage, backup and hosting services that enable students, departments and schools to store and share data on hardware that’s managed by the University.

Teaching & Research

ITS manages the University’s teaching rooms and theatres, and provides ICT based elearning solutions that support teaching and research activities.


We supply and support a range of desktop phone, mobile phone and voicemail services to University staff and students.


ITS offer IT training for a wide range of computer software programs.

Usernames & Passwords

We manage University of Otago usernames and passwords to provide access to many online services.


ITS provides Internet access and web-based solutions that enable staff and students to share and manage information and collaborate online.