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Suggestions and Responses

Self-issue machines for Close Reserve books

In the science library I see they are trialling a new system for checking out close reserve books. You either check it out yourself on the touch screen computer, or take it to the counter. The problem is every time someone takes it to the counter to get checked out, the alarm goes as they walk through the sensors. This is very distracting for people trying to do work in this area. There didn't seem to be this problem last year, so I was wondering if there is a way the system can be arranged so the alarm doesn't go off all the time?


Dear Jamie

Self-checks in the Reserve area have been recently installed at Science, Central and the Robertson Library. Like any new service, it will take a little time for Library patrons to get used to it and the changes to the existing set up. This includes not leaving the Reserve area with books that have not been checked out. Library staff are actively assisting users with the self-checks so the alarm noise will decrease as folk are instructed and get used to the new arrangement.


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