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Dr Paula O'Kane

BSc PhD PGDCHEP (Ulster) FHEAPaula_O'Kane_image

Senior Lecturer
Room: Commerce 619
Tel: +64 3 479 8181
Fax: +64 3 479 8173
Email: paula.okane@otago.ac.nz
Skype: paulaokane

Paula has been teaching and researching for over 10 years in both the UK and New Zealand. She is primarily interested in how technology impacts how we work, from the way we communicate to how we ‘do’ work. This extends into how work might look in the future and how we use conversations as effective performance management tools. Paula is an expert in the qualitative analysis tool, NVivo hosting both training and workshops throughout the world. Paula completed her PhD in organisational communication at the University of Ulster before taking up an academic position in Ulster (2005-2010). Her PhD explored the role of technology in Organisational Communication.

Read about Paula's research, with other colleagues from the Department, about the future of work in 'Dateline Dunedin 2063' on page 34 of the Otago Magazine 36.

Read the Future of Work Research Centre report (PDF, 2.4MB), 'Future of Work: Dunedin', and visit the blog that contains the latest news, reports and presentations from this research team in the department.

Teaching responsibilities

Paula’s teaching responsibilities include:

Other responsibilities

Paula’s other responsibilities include:

  • Director Human Resource Management major & minor
  • Course advisor and approver

Research interests

Paula’s current research interests fall across five broad areas:

  • The use of technology for communication within organisational settings, with specific focus upon the use and efficacy of social media.
  • The future of work
  • Performance management practices
  • The transfer of training from the classroom to the workplace, which considers how educators and other stakeholders can make training more effective for the individual and their organisation.
  • The role of computer-aided qualitative data analysis software (CAQDAS) within the research process.

PhD Opportunities

Paula is seeking research students along the broad areas of:

  • Organisational Communication
  • Social Media
  • Performance Management (from a HR Perspective)
  • Workplace Well-Being and Work-Life balance

Current Supervisions

Paula is currently supervising the following students:

PhD

Esther Ngocha-Chaderopa - Narrating stories of migrants working as careworkers in New Zealand. (Supervisors: Bronwyn Boon, Fiona Edgar, Paula O'Kane)

Wan Noraini Wan Mansor -The Settling-in Experience of International PhD Students’ Trailing Partners within New Zealand (Supervisors: Steven Grover, Paula O'Kane) - under examination

Completed

Fa Martin-Niemi (2013). Developing new knowledge in organisations: Engagement with virtual social networks in problem solving. (Supervisors: Bronwyn Boon,Paula O'Kane, Richard Greatbanks)

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Publications

McCracken, M., O'Kane, P., Brown, T. C., & McCrory, M. (2017). Human resource business partner lifecycle model: Exploring how the relationship between HRBPs and their line manager partners evolves. Human Resource Management Journal, 27(1), 58-74. doi: 10.1111/1748-8583.12125

Hoek, J., O'Kane, P., & McCracken, M. (2016). Publishing personal information online: How employers' access, observe and utilise social networking sites within selection procedures. Personnel Review, 45(1), 67-83. doi: 10.1108/PR-05-2014-0099

Edgar, F., Geare, A., & O'Kane, P. (2015). The changing dynamic of leading knowledge workers: The importance of skilled front-line managers. Employee Relations, 37(4), 487-503. doi: 10.1108/ER-06-2014-0068

McCracken, M., Brown, T. C., & O'Kane, P. (2012). Swimming against the current: Understanding how a positive organisational training climate can enhance training participation and transfer in the public sector. International Journal of Public Sector Management, 25(4), 301-316. doi: 10.1108/09513551211244124

Palmer, M., O'Kane, P., & Owens, M. (2009). Betwixt spaces: Student accounts of turning point experiences in the first-year transition. Studies in Higher Education, 34(1), 37-54. doi: 10.1080/03075070802601929

Chapter in Book - Research

O'Kane, P., Hargie, O., & Tourish, D. (2009). Auditing electronic communication. In O. Hargie & D. Tourish (Eds.), Auditing organizational communication: A handbook of research, theory and practice. (pp. 195-223). Hove, UK: Routledge.

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Journal - Research Article

McCracken, M., O'Kane, P., Brown, T. C., & McCrory, M. (2017). Human resource business partner lifecycle model: Exploring how the relationship between HRBPs and their line manager partners evolves. Human Resource Management Journal, 27(1), 58-74. doi: 10.1111/1748-8583.12125

Cathro, V., O'Kane, P., & Gilbertson, D. (2017). Assessing reflection: Understanding skill development through reflective learning journals. Education + Training, 59(4), 427-442. doi: 10.1108/ET-01-2017-0008

Allan, P., Edgar, F., & O'Kane, P. (2016). Obesity discrimination in selection: NZ millennials reactions to obese job candidates. New Zealand Journal of Human Resources Management, 16(1), 73-89.

Hoek, J., O'Kane, P., & McCracken, M. (2016). Publishing personal information online: How employers' access, observe and utilise social networking sites within selection procedures. Personnel Review, 45(1), 67-83. doi: 10.1108/PR-05-2014-0099

Edgar, F., Geare, A., & O'Kane, P. (2015). The changing dynamic of leading knowledge workers: The importance of skilled front-line managers. Employee Relations, 37(4), 487-503. doi: 10.1108/ER-06-2014-0068

McCracken, M., Brown, T. C., & O'Kane, P. (2012). Swimming against the current: Understanding how a positive organisational training climate can enhance training participation and transfer in the public sector. International Journal of Public Sector Management, 25(4), 301-316. doi: 10.1108/09513551211244124

Brown, T., McCracken, M., & O'Kane, P. (2011). ‘Don't forget to write’: How reflective learning journals can help to facilitate, assess and evaluate training transfer. Human Resource Development International, 14(4), 465-481. doi: 10.1080/13678868.2011.601595

Palmer, M., O'Kane, P., & Owens, M. (2009). Betwixt spaces: Student accounts of turning point experiences in the first-year transition. Studies in Higher Education, 34(1), 37-54. doi: 10.1080/03075070802601929

O'Kane, P., Palmer, M., & Hargie, O. (2007). Workplace interactions and the polymorphic role of e-mail. Leadership & Organization Development Journal, 28(4), 308-324. doi: 10.1108/01437730710752193

Palmer, M., & O'Kane, P. (2007). Strategy as practice: Interactive governance spaces and the corporate strategies of retail transnationals. Journal of Economic Geography, 7, 515-535. doi: 10.1093/jeg/lbm015

O'Kane, P., & Hargie, O. (2007). Intentional and unintentional consequences of substituting face-to-face interaction with e-mail: An employee-based perspective. Interacting with Computers, 19, 20-31. doi: 10.1016/j.intcom.2006.07.008

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Journal - Professional & Other Non-Research Articles

O'Kane, P. (2015). Should social networking sites be used when selecting a candidate? Human Resources, (June/July), 30-31.

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Conference Contribution - Published proceedings: Full paper

Wan Mansor, W. N., Grover, S. L., & O'Kane, P. (2014). Voices of the neglected society: Do they need to be entertained or ignored? In C. Higgins, J. R. Hendry & C. V. VanSandt (Eds.), Proceedings of the 25th International Association for Business and Society (IABS) Annual Conference: Reclaiming the Societal Dimension. (pp. 167-178). IABS. [Full Paper]

McCracken, M., Bennett, H. R., & O'Kane, P. M. (2012). Competing perceptions: Contrasting employee experiences of change in a UK public sector agency. Proceedings of the Academy of Management Annual Meeting: The Informal Economy. Retrieved from http://meeting.aomonline.org/2012/

McCracken, M., & O'Kane, P. (2011). Why Workplace Web 2.0? Implications of adoption for organisations. Proceedings of the 27th European Group for Organizational Studies (EGOS) Colloquium: Reassembling Organizations. Retrieved from http://www.egosnet.org

O'Kane, P. (2011). A typology of email personas: Social and political manoeuvring within email exchanges. Proceedings of the 27th European Group for Organizational Studies (EGOS) Colloquium: Reassembling Organizations. Retrieved from http://www.egosnet.org

Falls, D., O'Kane, P. M., & McCracken, M. (2010). Workplace Web 2.0: Mapping the research agenda. Proceedings of the Academy of Management Annual Meeting: Dare to Care. Retrieved from http://program.aomonline.org/2010/

Brown, T. C., McCracken, M., & O'Kane, P. M. (2009). Revisiting transfer through a qualitative analysis of reflective learning journals. Proceedings of the Academy of Management Annual Meeting. Retrieved from http://program.aomonline.org/2009/

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Conference Contribution - Published proceedings: Abstract

Cathro, V. I., O'Kane, P. M., & Gilbertson, D. (2014). The role of reflective journals in developing global virtual team competencies. In K. Meyer & T. Kiyak (Eds.), Proceedings of the 56th Annual Meeting of the Academy of International Business: Local Contexts in Global Business. (pp. 131). East Lansing, MI: Academy of International Business. [Abstract]

O'Kane, P., & Cathro, V. (2012). Where are our people? The utility of Facebook as an employee crisis communication tool during the Christchurch earthquake. Proceedings of the 26th Annual Australian and New Zealand Academy of Management (ANZAM) Conference: Managing for Volatility and Instability. [CD-ROM] [Abstract]

O'Kane, P. M., & Palmer, M. J. (2007). Musical mails: Social and political manoeuvring within e-mail exchanges. Proceedings of the Academy of Management Annual Meeting: Doing Well by Doing Good. Retrieved from http://program.aomonline.org/2007/

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Conference Contribution - Verbal presentation and other Conference outputs

O'Kane, P. M., Walton, S. C., Ruwhiu, D. R., & Cathro, V. I. (2016, August). Using a 'scenario development' Delphi to understand the complexities of work in the future. Verbal presentation at the 76th Meeting of the Academy of Management: Making Organizations Meaningful, Anaheim, USA.

Brown, T. C., O'Kane, P. M., & McCracken, M. (2016, August). Developing a human resources business partner life cycle model. Verbal presentation at the 76th Meeting of the Academy of Management: Making Organizations Meaningful, Anaheim, USA.

Golden-Biddle, K., Ravasi, D., Langley, A., Furnari, S., Phillips, N., LeBaron, C., O'Kane, P. M., & Lerman, M. (2016, August). Coding in the trenches: Qualitative analysis boot camp. Workshop presentation at the 76th Meeting of the Academy of Management: Making Organizations Meaningful, Anaheim, USA.

Walton, S. C., O'Kane, P. M., Ruwhiu, D. R., & Cathro, V. I. (2016, August). The 'future of work': Developing plausible scenarios on work and business environments in 2030. Verbal presentation at the 76th Meeting of the Academy of Management: Making Organizations Meaningful, Anaheim, USA.

O'Kane, P., & Edgar, F. (2016, November). The skills gap in 2040: What is it likely to look like? Verbal presentation at the Research Forum, Auckland, New Zealand.

Ruwhiu, D., Walton, S., O'Kane, P., & Cathro, V. (2015, December). Gazing into the future of work: Implications for management education. Verbal presentation at the 29th Australian and New Zealand Academy of Management (ANZAM) Conference: Management for Peak Performance, Queenstown, New Zealand.

Lux, A., Grover, S., O'Kane, P., & Walton, S. (2015, December). Dear optimists, what happened to missing flight MH370? Verbal presentation at the 29th Australian and New Zealand Academy of Management (ANZAM) Conference: Management for Peak Performance, Queenstown, New Zealand.

O'Kane, P., Brown, T., McCracken, M., & Mazumdar, B. (2015, December). Performance management in research and practice. Verbal presentation at the 29th Australian and New Zealand Academy of Management (ANZAM) Conference: Management for Peak Performance, Queenstown, New Zealand.

McCracken, M., O'Kane, P., Brown, T. C., & Read, N. (2014, August). Performance management in practice: The power of words in the words of HR practitioners. Verbal presentation at the Academy of Management Conference: The Power of Words, Philadelphia, USA.

O'Kane, P. M., Walton, S. C., Ruwhiu, D., & Cathro, V. (2014, September). What will the world of work look like in 2030, 2060 and beyond? An evaluation of the Delphi Technique in futures based management research. Verbal presentation at the British Academy of Management (BAM) Conference, Belfast, UK.

Walton, S., O'Kane, P., Ruwhiu, D., & Cathro, V. (2014, June). Rethinking businesses to 2030: Scenarios & visioning futures. Verbal presentation at the 25th International Association for Business and Society (IABS) Annual Conference: Reclaiming the Societal Dimension, Sydney, Australia.

O'Kane, P. (2014, July). From innovative to everyday: How non-specialist organisations are utilising enterprise social software for internal Communication. Verbal presentation at the Australia & New Zealand Communication Association Conference: The Digital and the Social: Communication for Inclusion and Exchange, Melbourne, Australia.

McCracken, M., O'Kane, P., Brown, T., & Read, N. (2014, September). How are we doing? Understanding how organizational actors interact with performance management. Verbal presentation at the British Academy of Management Conference, Belfast, Northern Ireland.

O'Kane, P. M., Le, J. K., & Smith, A. D. (2012, August). Using computer assisted qualitative data analysis software IV: CAQDAS in practice. Verbal presentation at the Academy of Management Annual Meeting: The Informal Economy, Boston, USA.

O'Kane, P., & Hoek, J. (2012, July). Publishing personal information online: How employers access, observe and utilise social networking sites within selection procedures. Verbal presentation at the 28th European Group for Organizational Studies (EGOS) Colloquium: Design!? Helsinki, Finland.

Short, J. C., King, B. G., Zavyalova, A. A., Misangyi, V. F., Zachary, M. A., Kennedy, M. T., O'Kane, P. M., … Stimpert, L. (2012, August). Content analysis in organizational research: Techniques and applications. Verbal presentation at the Academy of Management Annual Meeting: The Informal Economy, Boston, USA.

O'Kane, P., & Hegan, K. (2011, June). The role of Workplace Web 2.0 in New Zealand firms. Verbal presentation at the 5th International Conference on Communities and Technologies, Brisbane, Australia.

Kennedy, M. T., Reger, R. K., Weber, K., Rindova, V., O'Kane, P. M., Zavyalova, A. A., … Hrivnak, G. A. (2010, August). Content analysis in organizational research: Techniques and applications [Workshop]. Verbal presentation at the Academy of Management Annual Meeting: Dare to Care: Passion and Compassion in Management Practice and Research, Montréal, Canada.

Reger, R. K., Pfarrer, M. D., King, B. G., Phillips, N., Pollock, T., Meyskens, M. A., … O'Kane, P., … Andrevski, G. (2009, August). Content analysis in organizational research: Techniques and applications [Workshop]. Verbal presentation at the Academy of Management Annual Meeting: Green Management Matters, Chicago, USA.

Palmer, M., O'Kane, P., & Owens, M. (2008, July). Betwixt spaces: Trajectories, transitions and turning points of the first year University student. Verbal presentation at the Academy of Marketing Annual Conference: Reflective Marketing in a Material World, Aberdeen, Scotland.

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Working Paper; Discussion Paper; Technical Report

Walton, S., Ruwhiu, D., O'Kane, P., & Cathro, V. (2014). Future of work: Dunedin. Dunedin, New Zealand: Department of Management, University of Otago. 55p.

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