The history, theory and current practice of collective and individual employment relationships,focusing on employee unions, collective bargaining, grievances, and the dispute resolution processes of negotiation, mediation, and arbitration.
The Department of Management 400-level papers are currently being updated. For more information, please email Dr Conor O'Kane
|Paper title||Negotiation and Conflict Resolution|
|Teaching period||First Semester|
|Domestic Tuition Fees (NZD)||$1,058.71|
|International Tuition Fees (NZD)||$4,692.94|
- 72 300-level MANT points
- More information link
- View more information on the Department of Management's website
- Teaching staff
- Co-ordinator: Associate Professor Ian McAndrew
- Teaching Arrangements
- Lectures, small group discussions and readings, case analysis and interaction with outside organisations.
- Textbooks are not required for this paper.
- Graduate Attributes Emphasised
- Global perspective, Interdisciplinary perspective, Lifelong learning, Scholarship,
Communication, Critical thinking, Cultural understanding, Ethics, Information literacy,
View more information about Otago's graduate attributes.
- Learning Outcomes
- Appreciation of a plurality of interests and diversity of views in society, business and the workplace
- Ability to assess situations, problems and issues for collaborative and competitive potential and to develop and apply workable strategies and solutions
- Ability to negotiate on behalf of valued interests and to reach understandings and agreements with parties representing diverse and sometimes conflicting viewpoints
- Ability to apply models of negotiation and dispute resolutions to a range of conflict and relationship construction circumstances