AKA Fighting retail crime through improved stakeholder relationships: From Crime Prevention through Environmental Design (CPTED) to the Theory of Planned Behaviour
Goods valued at almost $1 billion are stolen from New Zealand shops every year (Otago Daily Times, 1 September 2017). Under the umbrella of the University of Otago Retail Studies Group and University of Otago researcher Dr John Guthrie is keen to put this largely invisible crime "back on the radar".
This presentation focuses on two current projects. The first is a continuation of work done from 1997-2000 The Annual New Zealand Survey of retail Crime and Loss Prevention. The second project relates to work being done by Ph.D candidate Balkrushna Potdar on the importance of relationships in reducing retail crime.
The 2017 version of the Annual New Zealand Survey of retail Crime and Loss Prevention is currently underway in association with Retail NZ. All of their 4400 members have been invited to participate in the on-line survey. The objective of the survey is to quantify the level of retail crime and what retailers are doing about it.
The objective of the second project is to explore whether or not improving relationships between retailers and their many stakeholders is an alternative to loss prevention hardware and staff, a more effective, more cost effective way of reducing levels of retail crime.
The bottom line of both projects is that retail crime in New Zealand costs consumers a lot of money. The cost of reducing the levels of retail crime is arguably less that of an advertising campaign, and arguably has more powerful impact on a retailer’s bottom line.
|Date||Friday, 15 September 2017|
|Time||12:00pm - 1:00pm|
|Contact Name||Dr John Williams, Seminar Series Coordinator|
|Contact Phone||64 3 479 5040|