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Get It Interloan at Canterbury Medical Library

UOC staff/student and CDHB registered users

Place a Get It Interloan request or renewal

Who can use the Get IT interloan service

The Get It Interloan service is available to all:

  • Current University of Otago, Christchurch (UOC) staff and students. Most Interloans will be supplied to you free of charge.
  • CDHB staff who are current members of the Canterbury Medical Library can register for a login to use this service.
    Email or ring 03 364 0500 to arrange a login.

Placing requests

Check to make sure we do not hold the item you require in the library

To place a request

  1. Sign-in to the Get It Interloan service
    UOC staff / students: using your university username and password
    CDHB staff: using the username and password supplied by Canterbury Medical Library
  2. Search for the book or journal title you want.
  3. Choose Get it icon. The detail of the item along with your details will automatically populate the request form.
  4. If requesting a book chapter or journal article fill in the part details. Note: only one article from an issue of a journal may be requested at one time, or two articles if they are on the same topic.
  5. For books, select your pickup location. Distance students select the ‘Distance student – home delivery (Christchurch) pickup location and we will post the book to you.
  6. If you can’t find what you are looking for click on create request and fill in a blank request form.
  7. You can track your requests by selecting My requests.


UOC staff / students

  • All copies are free to UOC staff / students
  • All loans from NZ and Australia are free to UOC staff / students
  • Overseas loans (books not available in NZ or Australia) are $25. This can be charged to a UOC cost centre or paid personally. We will check with you first before sourcing an overseas item

CDHB staff and other members

Charges will vary according to where the item is sourced from, whether in New Zealand or from an overseas library or supplier. We will check costs with you before sourcing an item.

Service Charge$7.50
Vendor Charge$7.50 charge for items from Health Lib, but $13.50 to $50.00 for items from other suppliers
Urgent fee (for urgent patient care)$10 per urgent delivery

Get It Interloan for journal articles, book chapters and conference papers

Copies generally arrive within 2-3 working days.

If supplied as a

  • print-out: the copy will be mailed to you or can be collected from the library or
  • pdf: you will be emailed when the article has arrived. To retrieve it:
    • Click the link on the email to Sign-in to the Get It Interloan service.
    • Select My requests to read and save your copy. Due to copyright restrictions the PDF will only remain in your account for ten days so we advise you to print or save the document as soon as you can. Copies are yours to keep and to use for your own personal research or study.

Get It Interloan for books and theses

Most loans are supplied for around one month and sometimes these can be renewed. Some loans will be supplied as ‘Reference only’ and must be used in the library.

Get It Loans generally arrive within 3-5 working days, although may take longer if coming from overseas.

You will be emailed when the book arrives. This email will include the pickup location (which you would have selected when you placed the request) and the date due back. If required, we will post loans out to those students who have selected ‘Distance students’ as a pickup option, although this will add to the final delivery time of any book.

Theses – New Zealand theses are relatively easy to source. Theses from overseas institutions can be more difficult to source and often have to be purchased. Interloan staff will advise you of your options.

How do I renew my interloan book?

  1. Sign-in to the Get It Interloan system.
  2. Select My requests.
  3. Locate the request using the request number.
  4. Select Renews.
  5. You will be asked for a desired due date, one month from the day you apply is a reasonable period, or you can leave this blank.
  6. Our renewal request will go to the Library who supplied the interloan and they will approve the renewal and extend the due date, or they will decline the renewal which means you need to return the book by the original date

Where do I return Interloaned books?

Please return your Interloan book(s) to the Canterbury Medical Library.

How do I track what is happening to my request?

  1. Sign-in to the Get It Interloan system.
  2. Select My requests. This will display a list of your requests, which may be sufficient if you’ve only got a small list of requests to view
  3. Locate the request using the request number.
  4. Look at ‘status’ of your request and see explanation below.

Explanation of Get It Interloan statuses

  • Answer - will supply - The supplying library has agreed they will supply and we are waiting for them to send it.
  • In process - This is a new request that is waiting to be actioned by Interloan staff.
  • New - This is a new request that is waiting to be actioned by Interloan staff.
  • Pending - The item has been requested from a library and we are waiting on a response.
  • Request - Library staff are still to approve and action the request, or it has already been requested from a library.
  • Received - The interloan has arrived.
  • Returned - The Interloan book has been returned to the supplying library.
  • Renewal requested - We have applied for a renewal and are waiting to hear back from the supplying library.
  • Shipped - The supplying library have sent the item and we are waiting for it to arrive.

How will you contact me?

UOC staff / students

Most of the time we will contact you via your University of Otago email address. If you do not use this address you can set up Email forwarding from your student Webmail account.

CDHB staff

We will contact you via the email address you supplied when you registered with the library.

Contact us

Email or  phone 03 364 0500 if you have any questions or feedback about the Get It Interloan service.