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Our people

Operations Divisional Office

Stephen Willis

Chief Operating OfficerStephen Willis

Stephen has been the Chief Operating Officer for the University of Otago since April 2016.

As the Chief Operating Officer (COO) Stephen provides strategic leadership, planning and management across the University’s operational functions and capital developments.

Stephen leads a team of Directors responsible for Campus and Collegiate Life Services, Campus Development, Information Technology Services, Property Services, Shared Services, Sustainability, Project Management, Health and Safety Compliance and Risk, Assurance and Compliance Services. The capital programme Stephen’s portfolio is responsible for is circa $1Billon NZ.

Stephen relocated to New Zealand in 2015 for personal and professional reasons and after 8 months as the Manager of Capital Projects was appointed as the COO of the University.

Prior to New Zealand, Stephen had a long history with Mater Health Services Brisbane - one of Australia's largest, oldest and most esteemed health care companies - a privately owned and operated not-for-profit organisation providing healthcare, research and education services.

During his tenure he delivered the largest capital program in the organisation’s history and some of its most strategic projects. Prior to departing Australia Stephen was the senior Director of Built Environment in which he was responsible for a range of diverse departments and services that supported and provided amenity and security for the 7 hospitals, 7,000 plus staff and millions of visitors each year. This involved a $1.3 Billion+ property and asset portfolio over several campuses, a major capital works program of several hundred million dollars and all the ancillary businesses and services typical of major hospital campuses.

Prior to making a move into the world of Capital Works, Property & Support Services, Stephen spent several years working in a number of positions as a Clinical Project Officer, Hospital Nurse Manager and Registered Nurse throughout Australia and overseas, and prior to that served in the Australian Army.

Stephen holds a Master’s Degree in Project Management, a Master’s Degree in Health Science majoring in Health Service Management, an Advanced Diploma in Project Management and a Bachelor of Nursing with Distinction.

In 2013 Stephen was awarded a Commendation Award in Business and Law from the University of Southern Queensland and in 2002 was awarded the Ian Brand Prize from the Australian College of Health Service Executives for achieving the highest grade point average (GPA) in a Masters of Health Services Management in Australia.

Stephen is a Member of the Institute of Directors New Zealand, the Australian Institute of Project Management (AIPM) and is a previous Executive Committee Member of the Australian Healthcare Design Council and previous Board Member of Ronald McDonald House South Brisbane.

Phone: 64 3 479 4033
Office: 135, First Floor Clocktower


Claire Ramsay

Claire Ramsay Staff Photo 2Executive Assistant

Claire provides executive assistance to the COO and administration to the Operations Division. She provides administrative support to the University's Asset Management Committee and other working groups as required.

Contact Claire if you would like to speak to or make an appointment with the Chief Operating Officer.

Phone:  64 3 479 4033
Office: 134, First Floor Clocktower


Tracy Huntleigh-Smith

Strategic Project ManagerTracy HS 2019

Phone: 64 21 795 341
Office: 135, First Floor Clocktower


Office of Risk, Assurance and Compliance

Tracy Huntleigh-Smith - Director

Phone: 64  21 795 341
Office: 135, First  Floor Clocktower


Tracy has broad experience in Strategy and Planning from an IT and a wider organisational perspective. As a management consultant in the Dunedin practice of Deloitte, she carried out a number of successful strategy reviews for both local and national clients within the public and private sectors. She also had a significant career within ANZ Banking Group at a national and global level including senior roles which incorporated Operating Risk, IT Planning, Payments Policy, Vendor Relationship Management and Head of Strategy for the Small Business Division.

Risk, Assurance and Compliance website


Office of Sustainability

Dr Hilary Pascoe - HeadHilary Phipps

Phone: 64 3 479 8002
Office: Scott/Shand House, 90 St David Street


Guiding the university-wide approach to sustainability leadership, Hilary applies industry excellence standards, manages risks and opportunities to integrate sustainability across the University’s core activities and support its development as a vibrant community with a net positive impact. She provides strategic planning and change management expertise to Divisions and departments and develops internal and external partnerships to further the University’s sustainability agenda and support real and lasting change.

Sustainability at Otago website


Jesikah Triscott - Coordinator Engagement

Office: Scott/Shand House, 90 St David Street


Health and Safety Compliance Office

Andrea McMillan - HeadAndrea McMillan

Phone: 64 3 479 7380
Office: 409 Leith Street


Andrea McMillan has a background in workplace health and safety, having worked as a Health and Safety Manager, General Workplace Inspector and Occupational Health Nurse for Cadbury and the Department of Labour, before taking the role of Head of Health and Safety Compliance at Otago in 2001.

Health and Safety website


University of Otago Project Management Office

Andy Jenkins - HeadAndy Jenkins image

Phone: 64 3 479 4910
Mobile: 64 225 324 252
Office: Scott/Shand House, 90 St David Street


Andy is Head of the University of Otago’s Project Management Office (UOPMO). Established in May 2018, UOPMO’s focus is lifting organisation wide P3M3 maturity so as to leverage the opportunities that mature project, programme and portfolio management offers to all University stakeholders. UOPMO’s remit extends across construction, IT and strategic change portfolios.
Andy is one of a handful of individuals in New Zealand that have been independently assessed as achieving P3M3 maturity level 4 and above. Before joining the University of Otago, Andy was the University of Auckland’s enterprise portfolio manager. Andy has also held project roles in a Welsh regional education consortia and a fortune 500 company.

University of Otago Project Management Office website


Hayley Suter - Manager Business Case Development

Phone: 64 3 479 4982
Office: Scott/Shand House, 90 St David Street


Operations Group of Divisions

David Tapp - Director, Shared ServicesDavid Tapp 2019

David has a strong background managing large-scale complex teams, with a deeply customer-centric orientation, working in both the public and private sectors in New Zealand and Australia. David came to the University after working for 7 years for the Ministry of Justice as the Chief Advisor of Modernisation, as well as being District Court Registrar.
In his role, David is responsible for leading the development and implementation of Shared Services, one that guides the delivery of an outstanding student and staff experience.
The Shared Services portfolio is responsible for administrative support and student experience primarily, but also includes components of finance, human resources, AskOtago and information technology within its ambit.


David PerryDavid Perry - Director Campus Development

David joined the University in April of 2018 to lead the newly created division of Campus Development.
He has been involved in project management in New Zealand and Australia for 20 years prior to commencing with the University and has previously been a senior quantity surveyor, a contractor-side Construction Manager, and a Commercial Manager for a New Zealand-based contractor prior to specialising in project management.



Dean Macaulay 2019Dean Macaulay - Director, Property Services

Dean has multi-national experience in facilities management, strategic procurement and maintenance planning. His extensive experience includes managing large teams and diverse property portfolios in high risk environments.
Dean started his role at the University of Otago in 2018, after working in Melbourne as head of facilities and asset management at United Petroleum. He has long-held a desire to work in the university sector because it offers a wide range of diverse properties and space needs, while asset performance will provide a unique opportunity.


Mike HarteMike Harte - Director, Information Technology Services

Mike has over 30 years’ experience in the ICT industry across the banking, retail, Local Government and education sectors. Prior to taking on the role of Director, Information Technology Services at the University of Otago in 2005, he was Head of Information Systems at the Dunedin City Council.
As Director of Information Technology Services, Mike is responsible for the effective and efficient provision of Information Technology services to the University and for providing professional, strategic and administrative leadership in the areas of strategy, policy and innovation in the use of ICT to support teaching, research and administration.


James LindsayJames Lindsay - Director, Campus and Collegiate Life Services

As Director of Campus and Collegiate Life Services, James is accountable for leading the University’s extensive accommodation portfolio. His role also includes directing the University’s non-core commercial operations including University Print, the Executive Residence, University Staff Club, and the University Union services, campus retail outlets, food and beverage outlets, conference and events, and hospitality services on campus.
James is responsible for assessing and developing commercial opportunities and strengthening commercial performance through the development of strategic business planning processes. James leads the delivery of the University’s Collegiate and Campus life, and non-core commercial services strategy, and contributes to and maintains oversight of, the implementation and relevance of this strategy across the University.


Jared Hayes 2019Jared Hayes - Programme Manager, Enabling Excellence

Jared is Programme Manager for Enabling Excellence and is responsible for the day to day management of the project. He has been seconded from his role as the HR Information System manager where he is responsible for managing the University’s corporate HR systems and HR software development projects. Prior to commencing at the University in 2013, Jared has undertaken a variety of IT roles including project management, business analysis and software development at a number of commercial and government organisations.