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COVID–19 information for parents

Mō ngā mātua

Well-being checks

Updated: 31 March, 3:30pm

The University is offering wellbeing checks for students and staff as we realise that lockdown can be a worrying and anxious time for everyone.

We ask that ALL Otago students (even if they are feeling well physically and mentally) who are in residential colleges, flatting or in any private accommodation register with AskOtago so they can contact you for regular wellness checks by phone or email. Students can register here.

You DO NOT have to register if you are living at home with your parents.  All other students, no matter where you are living in NZ should register. We want to ensure those with little or no support and feeling more isolated are still OK.

Please register with AskOtago by email and put “well–being checks” in the subject line.

The number for AskOtago if you wish to call them is 0800 80 80 98 or +64 3 479 7000.

Remote teaching

Updated: 31 March, 3:30pm

From Monday 30 March, all University of Otago papers are moving online so students will be able to continue their learning in a digital format during the Alert Level 4 lockdown.

Students should check their email for an important message about this move online.

The way in which we deliver each paper online is being specifically tailored, and paper co‑ordinators and lecturers will be posting information on Blackboard or their usual communication channel as soon as possible.

If students have any general questions about moving online that are not answered by that email, or experience technical difficulties please contact AskOtago by phone 0800 80 80 98 or +64 3 479 7000, or via email


Some students may be concerned about upcoming assessments at a time when courses are moving online, and when the ability to keep up with study may be disrupted by travel or other factors. Academic staff will show understanding and flexibility appropriate to these exceptional times. All assessment deadlines will be revised to accommodate this.

Residential colleges

Updated: Monday, 23 March 2020

Our residential colleges remain open. Experienced and dedicated college staff remain on hand to support your young person.

Staff will continue to provide pastoral care and academic support, as well as ensuring that college residents are kept well-fed, warm, safe and healthy while they are here.

Physical distancing is being established in accommodation, dining, study and recreational areas of colleges.

Further information

Updated: Monday, 23 March 2020

AskOtago and other essential services will also operate online and by phone, so that queries can be answered.

There will also be regular updates to this website.