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A need to be aware of self, aware of others and to understand international New Zealand business at home or overseas is explored. Theory and practice are contextualised internationally.
In line with the growing demand for graduates to be able to demonstrate attributes like communication competence, critical thinking and lifelong learning skills, this paper is designed to increase your understanding of capabilities in communicating in interpersonal, international and intercultural situations.
Understanding informs good communication. Understanding is made up of two parts: cultural awareness, or how another person's culture affects his or her communicative behaviour, and self-awareness, or an understanding of how our own culture and personal dispositions affect our communication practices. Communication competence in everyday business, and life itself, is a mix of interpersonal and intercultural skills and understanding. One area of focus, given a business context, is face-to-face interactions; another is virtual interaction skills.
The paper is divided into distinct components that allow for a profound understanding of 'why' and then a more practical situation in which you will be able to develop and explore what constitutes communication competence, 'the how'.
|Paper title||Interpersonal/International Business Communication|
|Teaching period||First Semester|
|Domestic Tuition Fees (NZD)||$872.70|
|International Tuition Fees (NZD)||$4,405.05|
- MANT 101 or 90 points
- Schedule C
- More information link
- Teaching staff
Co-ordinator: Virginia Cathro
- Teaching Arrangements
This paper is taught via lectures and tutorials.
- Highly recommended reading:
Beaner, Linda & Varner, Iris., (2011). Intercultural Communication in the Global Workplace. 5th Edition. McGraw-Hill.
- Graduate Attributes Emphasised
- Interdisciplinary perspective, Lifelong learning, Communication, Critical thinking,
Ethics, Self-motivation, Teamwork.
View more information about Otago's graduate attributes.
- Learning Outcomes
Upon successful completion of this paper, students should be able to:
Knowledge and Understanding
- Using theory where appropriate, identify and analyse interpersonal and intercultural problems and propose communication-related solutions
- Suspend judgement and demonstrate the capacity to self-monitor inside communication interactions
- Demonstrate synthesis of concepts of self and group interpersonal communication
- Understand how to use a range of etiquette behaviours to achieve professional success
Judgement and Strategies for Interaction
- Evaluate how a certain course of action might likely be received and with what result for a communication interaction comprising both interpersonal and intercultural aspects.
- Show capacity to critically reflect upon interactions and improve their own virtual interaction and leadership behaviours