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MANT452 Negotiation and Conflict Resolution

The history, theory and current practice of collective and individual employment relationships,focusing on employee unions, collective bargaining, grievances, and the dispute resolution processes of negotiation, mediation, and arbitration.

The objectives for this course are to increase students' understanding and appreciation of negotiation and conflict resolution, improve negotiation skills and instincts, and develop knowledge in the application of negotiation to problem resolution. Skill development is emphasised alongside in-depth analysis of negotiation strategies, tactics, conventions, ethics and cultural differences.

Paper title Negotiation and Conflict Resolution
Paper code MANT452
Subject Management
EFTS 0.1667
Points 20 points
Teaching period Not offered in 2023 (On campus)
Domestic Tuition Fees (NZD) $1,163.90
International Tuition Fees Tuition Fees for international students are elsewhere on this website.

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Limited to
BCom(Hons), DipGrad, PGDipCom, MCom
Teaching staff

To be advised when paper is next offered.

Teaching Arrangements

This paper is taught via lectures, small group discussions and readings, case analysis and negotiation exercises.

Textbooks are not required for this paper.
Graduate Attributes Emphasised
Global perspective, Interdisciplinary perspective, Lifelong learning, Scholarship, Communication, Critical thinking, Cultural understanding, Ethics, Information literacy, Research, Self-motivation.
View more information about Otago's graduate attributes.
Learning Outcomes

Students who successfully complete this paper will have:

  • An appreciation of a plurality of interests and diversity of views in society, business and the workplace
  • The ability to assess situations, problems and issues for collaborative and competitive potential and to develop and apply workable negotiation strategies and solutions
  • The ability to negotiate on behalf of valued interests and to reach understandings and agreements with parties representing diverse and sometimes conflicting viewpoints
  • The ability to apply models of negotiation and dispute resolutions to a range of conflict and relationship construction circumstances

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Not offered in 2023

Teaching method
This paper is taught On Campus
Learning management system