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MANT456 Operations Excellence

Operations excellence and value chain best practice, and the relationship between operational capability, business performance, and the development of sustainable competitive advantage.

Paper title Operations Excellence
Paper code MANT456
Subject Management
EFTS 0.1667
Points 20 points
Teaching period Semester 2 (On campus)
Domestic Tuition Fees (NZD) $1,163.90
International Tuition Fees Tuition Fees for international students are elsewhere on this website.

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Limited to
BCom(Hons), PGDipCom, MCom
Teaching staff

Co-ordinator: Dr Jeff Foote


Textbooks are not required for this paper.

Graduate Attributes Emphasised
Global perspective, Interdisciplinary perspective, Lifelong learning, Scholarship, Communication, Critical thinking, Cultural understanding, Ethics, Information literacy, Research, Self-motivation.
View more information about Otago's graduate attributes.
Learning Outcomes

Students who successfully complete this paper will:

  • Develop an understanding of the theoretical concepts and practical implications of operational excellence from the local to global contexts
  • Develop an appreciation for broader environmental dynamics, such as climate change, sustainable development and social responsibility, and the implications for operational excellence
  • Understand the various models and frameworks that support business excellence
  • Understand the differing requirements for business excellence and how these vary across different business types and sectors

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Semester 2

Teaching method
This paper is taught On Campus
Learning management system


Stream Days Times Weeks
A1 Friday 10:00-11:50 28-34, 36-41