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Information for new patients in Auckland

Making your first appointment

When you contact us for your first appointment, we will seek some basic details from you. These details include your email or postal address, and phone number.

We will send you a small welcome pack. We’ll also let you know about our services and fees.

Contact us to make your first appointment

Before your visit

If you have access to a printer, you’re welcome to print and complete your medical history form before your visit:

Medical history form (PDF)

If you don’t have access to a printer, it’s no problem – we can give you the form to complete when you arrive.

Arriving at reception

When you arrive, please introduce yourself to our friendly receptionists. We may ask you to complete a registration and medical history form (if you haven’t already done this).

Then you can wait for your appointment in our comfortable patient lounge.

Find our location in Manurewa

Your first consultation

We’ll customise your first consultation to meet your needs, based on the information we have already received from you.

But typically we would include:

  • A detailed discussion about your oral health
  • A clinical exam
  • A review of any letters or results you might have brought with you
  • Some diagnostic tests, like X-rays or clinical photography

By the end of your first consultation, you will have a much clearer idea of your condition, and what treatment outcomes might be possible.

We may ask your permission to send a letter to a referring dentist, to keep them updated.

Your first treatment plan

We will develop a customised treatment plan for you. We’ll discuss the plan with you, and give you a written copy so you don’t need to worry about remembering all the details.