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Patient services in Dunedin

Dunedin Dental School – Orange Level

The Ministry of Health, Tertiary Education Commission, and the Dental Council of New Zealand guide the Faculty of Dentistry operations under the Covid Protection Framework (CPF). The level of protection considers the risk of transmission accounting for individual and community factors.

As part of this, we ask that patients follow the steps below when using our services.

  1. Phone +64 3 479 8889 for an appointment first. Even if you need urgent or emergency treatment, a phone call means we can assess your condition to provide you with the best advice. Patients can only be seen by appointment.
  2. If you have COVID-19 or any cough/cold/flu symptoms, please phone to reschedule your appointment.
  3. When you arrive, wear a mask and scan in using the Covid tracing app or sign the contact register.
  4. You will be asked questions around your health and travels at the time of booking your appointment (this is a Ministry of Health requirement), and you will be asked to confirm when you attend your appointment, that your initial answers are still the same/correct.

Please note that our Dental Clinic at Te Kaika is closed until further notice.
Please contact us on +64 3 479 8889 to request an appointment at the Clinical Services Building in Great King Street.

What happens if you need *emergency treatment and have symptoms/risk factors for COVID-19?

Please contact us on +64 3 479 8889. A clinician will speak to you to assess whether you need to come in for treatment or whether the condition can be managed by medication. If an appointment is needed, we will need to take additional protection measures due to the nature of dental procedures. This can seem intimidating to some people if you have not experienced this before, however it is designed to keep both the patient and clinician safe.

*Emergency treatment is defined as including oral-facial trauma, significant infection, prolonged bleeding or pain, which cannot be managed by medications.

At the Faculty of Dentistry’s Dunedin clinics, we undertake over 60,000 patient treatments each year! Our building is one of the very busiest on the Dunedin campus.

All services are open to the public. We couldn't be here without you.

We offer a comprehensive suite of dental services to the community – everything from routine check-ups, to the most complex treatment.

Here you’ll be seen by one of our teaching staff or by a trained student; in each case you’ll benefit from high-quality dental care using the latest evidence-based-practice techniques.