Disability Information & Support has a dedicated team of staff who are passionate about providing quality support.
Management Team
Melissa Lethaby
BA (Otago)
Manager
Melissa joined the team at Disability Information & Support in 2002. In her role as Manager, Melissa is responsible for facilitating an environment where students with impairments are provided with equitable opportunities to achieve their individual capabilities and participate in all aspects of tertiary education life.
In addition, Melissa is the Co-President of ACHIEVE, which is a national network, established to ensure equal opportunity and access to post-secondary education and training for people with impairments.
Contact
Tel +64 3 479 8549
Email melissa.lethaby@otago.ac.nz
Jackie Fox
BA (Otago)
Learning Support Manager
Jackie joined the team at Disability Information and Support in 2006. In her role as Learning Support Manager, Jackie is responsible for overseeing the provision of learning support for approximately 1,500 students annually. Jackie enjoys leading the Learning Support team to provide quality support that meet the needs of students, promotes their well-being, and enhances their tertiary experience.
Contact
Tel +64 3 479 8791
Mob +64 21 0221 8790
Email jackie.fox@otago.ac.nz
Learning Support Team
Rachel 'Aluesi
Student Advisor
Rachel has been part of the Disability Information and Support team since 2012. Her role as Test/Exam Coordinator contributed to the retention and success of students with impairments studying at the University of Otago and was a point of inspiration for her decision to become a Student Advisor in 2020.
Rachel enjoys working with students to enable them to achieve their academic goals and reach their full potential.
Contact
Tel +64 3 479 8320
Email rachel.aluesi@otago.ac.nz
Emily Chatfield
BA, PgDip, MA (Otago)
Student Advisor
Emily joined Disability Information and Support in 2020 as a Student Advisor. As a former University of Otago student, she knows and understands some of the challenges that students can face.
In her role as Student Advisor, she assists students by finding ways to improve their learning experience.
Having conducted research and volunteered in the field of mental health, she is passionate about improving student wellbeing.
Contact
Tel +64 3 479 4370
Email emily.chatfield@otago.ac.nz
Emma Holt
BA, DipTour, MCom (Otago)
Student Advisor
Emma has worked at a Student Advisor in the office since 2009. Having studied at the University of Otago through to Masters level, she understands the challenges of university study.
She has an appreciation of the issues postgraduate students often face and works closely with students studying from a distance.
She is motivated to put in place supports to enable students to study independently and achieve their academic goals.
Contact
Tel +64 3 479 4004
Email emma.holt@otago.ac.nz
Rebecca McFadyen
Student Advisor
Rebecca first joined the team at Disability Information and Support in 2012 as a Note-Taker Administrator. After seeing first-hand how a little academic support can go a long way to help students with impairments thrive in the university environment, Rebecca was inspired to work as a Student Advisor.
Rebecca is passionate about providing support to enable students to achieve their academic goals.
Contact
Tel +64 3 479 8245
Email rebecca.mcfadyen@otago.ac.nz
Julie Black
Learning Support Co-ordinator
Julie started working for Disability Information and Support as a Client Service Administrator in May 2019 and in 2021, she joined the Learning Support team.
In her current role as Learning Support Co-ordinator, Julie contributes to the success of students with impairments by working collaboratively with the Test/Exams and Tutor Co-ordinators. This includes liaising with University departments and working with tutors and test/exam supervisors.
Julie enjoyed supporting students from a front office position and now, as a member of the learning support team, she takes great satisfaction in continuing to support students to reach their full potential.
Contact
Tel +64 3 479 5874
Email julie.black@otago.ac.nz
Ali Charlton
Tutor Co-ordinator
Ali joined Disability Information & Support in 2012 as Tutor Co-ordinator on a temporary basis and at the beginning of 2014 took up the role permanently.
Working within the Learning Support Team, her role is to coordinate a professional tutorial service for students with impairments.
Ali enjoys liaising with a wide range of people around the University and gains great satisfaction from assisting students to reach their full potential.
Contact
Tel +64 3 471 6212
Email ali.charlton@otago.ac.nz
Toni Patterson-Gallagher
Note-taker Co-ordinator
Toni joined the team at Disability Information & Support in 2012. In her role as Note-taker Co-ordinator, Toni works within the Learning Support Team to co-ordinate a professional note-taking service for students with impairments.
Toni enjoys liaising with a wide range of people across campus and takes great satisfaction in supporting students to reach their full potential.
Contact
Tel +64 3 479 9785
Email toni.patterson-gallagher@otago.ac.nz
Administration Team
Our Client Services Administration team are responsible for providing effective administration support to Disability Information and Support staff and is the first point of contact for students, staff and visitors to our service.
Contact
Tel +64 3 479 8235
Email disabilities@otago.ac.nz
Kelly Alexander
Client Services Administrator
Maria Apii
Client Services Administrator
Kerry Twemlow
Client Services Administrative Assistant
In addition to our staff listed above, we have a large and enthusiastic team of support people who provide specialist support.
Electronic addresses (including email accounts, instant messaging services, or telephone accounts) published on this page are for the sole purpose of contact with the individuals concerned, in their capacity as officers, employees or students of the University of Otago, or their respective organisation. Publication of any such electronic address is not to be taken as consent to receive unsolicited commercial electronic messages by the address holder.
