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ICT Support Group

ICT support

All requests for IT support in the Dunedin School of Medicine should be handled in the following way: (Some research units may have alternative arrangements)

During office hours

  • Email dsm.it@otago.ac.nz (preferred contact method)
  • Ring the ICTSG on +64 3 479 4137 (University extension 4137)
  • Leave a message if you get the voicemail
  • If it is urgent and you have not contacted anyone or have had no response, then contact your departmental administrator—they will be able to help track one of us down

After hours

The University ITS Service Desk has longer hours depending on student demand.

Tel +64 3 479 8888 (University extension 8888)

Email helpdesk@otago.ac.nz

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University-wide ITS notices

The ITS Service Desk website has a notices section where planned and current service outages/issues are noted. If you are experiencing a problem with a central service (e.g. access to the network, internet, email, PIMS, Blackboard, etc), then check the notices before you call.

Once the Service Desk is aware of such a problem, information about it (including an ETA for fixing it, if known) will be put there.

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Lecture theatre resources

The ICT Support Group manages the Hospital Lecture Theatre complex. These facilities are used by the University's Division of Health Sciences and Dunedin Hospital.

Lecture theatres

  • Barnett Lecture Theatre (seating capacity 150 maximum)
  • Colquhoun (seating capacity 312 maximum)

Book theatres through Timetable Services:
Email timetables@otago.ac.nz

For further information on room bookings, see:
University of Otago room bookings

Seminar rooms

  • Octagonal Room (seating capacity 40 maximum)
  • Dame Norma Restieaux Room (seating capacity 40 maximum)

Book these rooms through:

Narda Howard
Dean's Department
Dunedin School of Medicine
Tel 64 3 470 9837
Email dsm.reception@otago.ac.nz

All rooms within the academic areas are serviced by our support staff.

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Dunedin School of Medicine (DSM) web support

DSM websites and web content are jointly managed by:

Please direct enquiries regarding web content and updates to the DSM Web Co-ordinator:

Miche Campbell
Tel 64 3 470 9836 (hospital extension 59836)
Email dsmweb@otago.ac.nz

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