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Contact Details

Phone
+64 4 832 3131
Email
jo.hilder@otago.ac.nz
Position
Senior Research Fellow
Department
Department of Primary Health Care and General Practice (Wellington)
Research summary
Communication in health care

Research

My background is in applied linguistics and I apply skills in interactional linguistics and conversation analysis, as well as generic qualitative research skills, to a range of projects, mainly focusing on communication in health contexts.

I am a member of the ARCH (Applied Research on Communication in Health) Group which studies all aspects of communication in health care, with a focus on analysing how health professionals and patients interact with a view to improving communication and ultimately health outcomes.

Publications

Mathieson, F., Garrett, S., Stubbe, M., Hilder, J., Tester, R., Fedchuk, D., Dunlop, A., & Dowell, A. (2023). Therapist voices on a youth mental health pilot: Responsiveness to diversity and therapy modality. International Journal of Environmental Research & Public Health, 20, 1834. doi: 10.3390/ ijerph20031834

McKinlay, E., Hilder, J., Hood, F., Morgan, S., Barthow, C., Gray, B., Huthwaite, M., Weatherall, M., Crane, J., Krebs, J., & Pullon, S. (2022). Uncertainty and certainty: Perceptions and experiences of prediabetes in New Zealand primary care: A qualitative study. Journal of Primary Health Care, 14(2), 138-145. doi: 10.1071/HC21066

Gray, B., Stubbe, M., & Hilder, J. (2021). Better health outcomes as the goal of working with healthcare interpreters: the perspectives of patients and clinicians. In J. Wakabayashi & N. O'Hagan (Eds.), Translating and interpreting in Australia and New Zealand: Distance and diversity. New York, NY: Routledge. doi: 10.4324/9781003150770

Gray, B., & Hilder, J. (2021). The ethics of interpreter use. Clinical Ethics, 16(4), 354-358. doi: 10.1177/1477750921994276

Thompson, L., Dowell, A., Hilder, J., Macdonald, L., Stubbe, M., & Alchin, J. (2021). How do patients and General Practitioners talk about pain and negotiate empathy in consultations? A direct observational study. Health & Social Care in the Community, 29(5), e153-e162. doi: 10.1111/hsc.13259

Gray, B., Stubbe, M., & Hilder, J. (2021). Better health outcomes as the goal of working with healthcare interpreters: the perspectives of patients and clinicians. In J. Wakabayashi & N. O'Hagan (Eds.), Translating and interpreting in Australia and New Zealand: Distance and diversity. New York, NY: Routledge. doi: 10.4324/9781003150770

Chapter in Book - Research

Stubbe, M., Macdonald, L., Tester, R., Gray, L., Hilder, J., Dew, K., & Dowell, T. (2020). Talking about diabetes and healthy lifestyle in primary healthcare: Translating research findings into practice. In L. Mullany (Ed.), Professional communication: Consultancy, advocacy, activism. (pp. 129-150). Cham, Switzerland: Springer Nature. doi: 10.1007/978-3-030-41668-3_7

Chapter in Book - Research

Gray, B., Hilder, J., Macdonald, L., Tester, R., Dowell, A., & Stubbe, M. (2017). A New Zealand perspective on providing healthcare for patients with limited English proficiency. In E. A. Jacobs & L. C. Diamond (Eds.), Providing health care in the context of language barriers. (pp. 189-209). Bristol, UK: Multilingual Matters.

Chapter in Book - Research

Mathieson, F., Garrett, S., Stubbe, M., Hilder, J., Tester, R., Fedchuk, D., Dunlop, A., & Dowell, A. (2023). Therapist voices on a youth mental health pilot: Responsiveness to diversity and therapy modality. International Journal of Environmental Research & Public Health, 20, 1834. doi: 10.3390/ ijerph20031834

Journal - Research Article

McKinlay, E., Hilder, J., Hood, F., Morgan, S., Barthow, C., Gray, B., Huthwaite, M., Weatherall, M., Crane, J., Krebs, J., & Pullon, S. (2022). Uncertainty and certainty: Perceptions and experiences of prediabetes in New Zealand primary care: A qualitative study. Journal of Primary Health Care, 14(2), 138-145. doi: 10.1071/HC21066

Journal - Research Article

Gordon, S., Dowell, T., Fedchuk, D., Gardiner, T., Garrett, S., Hilder, J., Mathieson, F., Stubbe, M., & Tester, R. (2021). Reflections on allyship in the context of a co-produced evaluation of a youth-integrated therapies mental health intervention. Qualitative Research in Psychology, 18(4), 571-585. doi: 10.1080/14780887.2020.1769240

Journal - Research Article

Gray, B., & Hilder, J. (2021). The ethics of interpreter use. Clinical Ethics, 16(4), 354-358. doi: 10.1177/1477750921994276

Journal - Research Article

Hilder, J., Gray, L., Stubbe, M., Duncan, S., & Dowell, A. C. (2021). 'Water dripping on a stone': A feasibility study of a healthy weight management conversation approach in routine general practice consultations. Family Practice, 38(3), 246-252. doi: 10.1093/fampra/cmaa122

Journal - Research Article

Thompson, L., Dowell, A., Hilder, J., Macdonald, L., Stubbe, M., & Alchin, J. (2021). How do patients and General Practitioners talk about pain and negotiate empathy in consultations? A direct observational study. Health & Social Care in the Community, 29(5), e153-e162. doi: 10.1111/hsc.13259

Journal - Research Article

Hilder, J., Stubbe, M., Macdonald, L., Abels, P., & Dowell, A. C. (2020). Communication in high risk ante-natal consultations: A direct observational study of interactions between patients and obstetricians. BMC Pregnancy & Childbirth, 20, 493. doi: 10.1186/s12884-020-03015-6

Journal - Research Article

McKinlay, E., Brown, M., Beckingsale, L., Burrow, M., Coleman, K., Darlow, B., Donovan, S., … Hilder, J., Neser, H., Perry, M., … Pullon, S. (2020). Forming inter-institutional partnerships to offer pre-registration IPE: A focus group study. Journal of Interprofessional Care, 34(3), 380-387. doi: 10.1080/13561820.2019.1685476

Journal - Research Article

Hilder, J., Gray, B., & Stubbe, M. (2019). Health navigation and interpreting services for patients with limited English proficiency: A narrative literature review. Journal of Primary Health Care, 11(3), 217-226. doi: 10.1071/HC18067

Journal - Research Article

Hilder, J., Gray, B., & Stubbe, M. (2019). Integrating health navigation and interpreting services for patients with limited English proficiency: Views of Pacific navigators. Pacific Health Dialog, 21(3), 116-127. doi: 10.26635/phd.2019.602

Journal - Research Article

McKinlay, E., White, K., McChesney, P., Hardie, C., Higgs, R., Hilder, J., & Gallagher, P. (2019). Interprofessional education for cancer care. Clinical Teacher, 16, 519-524. doi: 10.1111/tct.12985

Journal - Research Article

Gray, L., Stubbe, M., Macdonald, L., Tester, R., Hilder, J., & Dowell, A. C. (2018). A taboo topic? How general practitioners talk about overweight and obesity in New Zealand. Journal of Primary Health Care, 10(2), 150-158. doi: 10.1071/HC17075

Journal - Research Article

Gray, B., Hilder, J., Macdonald, L., Tester, R., Dowell, A., & Stubbe, M. (2017). Are research ethics guidelines culturally competent? Research Ethics, 13(1), 23-41. doi: 10.1177/1747016116650235

Journal - Research Article

Henning, M. A., Hawken, S., MacDonald, J., McKimm, J., Brown, M., Moriarty, H., … Hilder, J., & Wilkinson, T. (2017). Exploring educational interventions to facilitate health professional students' professionally safe online presence. Medical Teacher, 39(9), 959-966. doi: 10.1080/0142159X.2017.1332363

Journal - Research Article

Hilder, J., Gray, B., Dowell, A., Macdonald, L., Tester, R., & Stubbe, M. (2017). ‘It depends on the consultation’: Revisiting use of family members as interpreters for general practice consultations – when and why? Australian Journal of Primary Health, 23, 257-262. doi: 10.1071/PY16053

Journal - Research Article

McBain, L., Donnelly, S., Hilder, J., O'Leary, C., & McKinlay, E. (2015). "I wanted to communicate my feelings freely": A descriptive study of creative responses to enhance reflection in palliative medicine education. BMC Medical Education, 15, 180. doi: 10.1186/s12909-015-0465-4

Journal - Research Article

Gray, B., Hilder, J., & Stubbe, M. (2012). How to use interpreters in general practice: The development of a New Zealand toolkit. Journal of Primary Health Care, 4(1), 52-61. doi: 10.1071/HC12052

Journal - Research Article

Gray, B., Hilder, J., & Donaldson, H. (2011). Why do we not use trained interpreters for all patients with limited English proficiency? Is there a place for using family members? Australian Journal of Primary Health, 17, 240-249. doi: 10.1071/PY10075

Journal - Research Article

Gray, B., Stanley, J., Stubbe, M., & Hilder, J. (2011). Communication difficulties with limited English proficiency patients: Clinician perceptions of clinical risk and patterns of use of interpreters. New Zealand Medical Journal, 124(1342). Retrieved from http://journal.nzma.org.nz/journal/124-1342/4861/content.pdf

Journal - Research Article

Stubbe, M., Lane, C., Hilder, J., Vine, E., Vine, B., Marra, M., … Weatherall, A. (2003). Multiple discourse analyses of a workplace interaction. Discourse Studies, 5(3), 351-388.

Journal - Research Article

Barthow, C., Hood, F., McKinlay, E., Hilder, J., Cleghorn, C., Huthwaite, M., Weatherall, M., Parry-Strong, A., Pullon, S., Gray, B., Wickens, K., Crane, J., & Krebs, J. (2019). Food 4 Health: He Oranga Kai: Assessing the efficacy, acceptability and economic implications of Lactobacillus rhamnosus HN001 and β-glucan to improve glycated haemoglobin, metabolic health, and general well-being in adults with pre-diabetes: Study protocol for a 2 x 2 factorial design, parallel group, placebo-controlled randomized controlled trial, with embedded qualitative study and economic analysis. Trials, 20, 464. doi: 10.1186/s13063-019-3553-7

Journal - Research Other

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