If you need help with a work-related or personal matter, there are various support options available to you.
Issues with your employment should be raised with your Manager or Head of Department as soon as possible, so that they can try to resolve it with you.
Divisional HR Managers/HR Advisers
If for any reason you feel unable to raise a problem with your manager, you should approach another appropriate manager or Human Resources.
Your Divisional HR Manager (DHRM), Senior HR Adviser, or HR Adviser will be the first person to contact in HR. They provide support to specific client groups, and can assist you with any problem, or put you in touch with someone who can help.
Employee Assistance Programme
Staff are encouraged to make use of the Employee Assistance Programme (EAP). The EAP is a free, confidential counselling service which is available to eligible staff. The counselling service can be used when personal problems may be disrupting your work and/or home life.
Conflict Resolution and Mediation
The university mediator can help you with behavioural concerns relating to your work at Otago.
Support from your union or other representative
Support may also be available from your union or another representative: