The ITS Division is responsible for the provision, maintenance and support of information and communication technologies within the University of Otago community.
Essential IT information
Staff usernames and passwords
All staff are issued a unique username and password for accessing university systems. Your username will be provided to you when you commence work at the university.
Staff email facilities
You are provided with a staff email address once you become a University of Otago employee.
There are different computer network access options available at the University of Otago. Both on and off campus network access options are provided for staff, students and visitors.
ITS supplies and supports a range of desktop and mobile phones as well as voicemail facilities.
Where to get help
To contact the ITS Service Desk:
- Phone: (03) 479 8888 OR 0800 479 888
- Email: email@example.com
- Self-service: via the AskOtago Service Portal
The ITS Service Desk operates between 8:30am – 7pm, Monday to Friday during semester time
Outside these times please contact ITS by email: firstname.lastname@example.org