September August July June May April March February January December 2019 November 2019 October 2019
September
Resolved: Scheduled Outage: HCS for all University file shares and corporate systems - Saturday, 26 Sept 2020, 7:00am – Sunday, 27 Sept 2020, 11:00pm (Resolved: Sun, 27 Sep 2020)
Scheduled Outage: OURDrive – Friday 25 September 6:00 PM - 8:00 PM (Resolved: Fri, 25 Sep 2020)
Resolved: Unscheduled Outage: Otago webpages inaccessible – Monday 21 September 11:30am - 12:04pm (Resolved: Mon, 21 Sep 2020)
Scheduled Outage: OURDrive - Financial Services Division (FSD) team site, 18 Sep 2020 5:00pm - 21 Sep 2020 9:00am (Resolved: Mon, 21 Sep 2020)
Resolved Unscheduled Outage: Turnitin – Monday 14 September 4:00pm - Monday 21 September 12:00pm (Resolved: Mon, 21 Sep 2020)
Scheduled Outage: High Capacity Storage, 18 Sep 2020, 6:00pm – 20 Sep 2020, 11:00pm (Resolved: Sun, 20 Sep 2020)
Scheduled Outage: ITS Corporate Systems, 16 September 2020, 5:00pm to 7:00pm (Resolved: Wed, 16 Sep 2020)
Scheduled Outage: Future State Wired and Wireless (UO_WIFI) Networks, 15 Sep 2020, 7:00am to 7:30am (Resolved: Tue, 15 Sep 2020)
Resolved: Unscheduled Outage: Staff and Student Uniflow printing, 13 Sep - 14 Sep (Resolved: Mon, 14 Sep 2020)
Scheduled Outage: High Capacity Storage Cluster (Isilon), 11 Sep 2020 6:00pm - 13 Sep 2020 11:00pm (Resolved: Sun, 13 Sep 2020)
Resolved: Unscheduled Outage: Student Uniflow Printing, 11 Sep 2020, 12:45pm-1:40pm (Resolved: Fri, 11 Sep 2020)
Unscheduled Outage: Software Online Order Form – 10 July 9:00am - Ongoing (Resolved: Fri, 11 Sep 2020)
Unscheduled Intermittent Outage: UO_Guest Service - Wednesday, 2 September 2020 09:07am - ongoing (Resolved: Mon, 7 Sep 2020)
Scheduled Outage: eVision, Sunday, 6th Sept 2020, 9am – 5:00pm (Resolved: Sun, 6 Sep 2020)
Scheduled Outage: Taleo, Saturday 5 Sep 2020, 1:00pm – 6 Sep 2020, 1:00am (Resolved: Sun, 6 Sep 2020)
Resolved Unscheduled Outage: Otago Blogs – Thursday 3 September 9:45 am – 10:10 am (Resolved: Fri, 4 Sep 2020)
Scheduled Outage: eVision, 2 Sept 2020, 5:00pm-6:00pm (Resolved: Wed, 2 Sep 2020)
Resolved Unscheduled Outage: Oracle services – Tuesday 1 September 8:30 AM – 10:00 AM (Resolved: Tue, 1 Sep 2020)
Resolved Unscheduled Outage: Finance One Performance Issues – Tuesday 25 August 9:00 AM - Tuesday 1 September 9:00 AM (Resolved: Tue, 1 Sep 2020)
August
Scheduled Outage: eVision, 30 August 2020, 2:00pm - 2:30pm (Resolved: Sun, 30 Aug 2020)
Scheduled Outage: Legacy Network DNS Services – Friday 28 August 5:00 pm – 6:00 pm (Resolved: Tue, 25 Aug 2020)
Resolved Unscheduled Outage: Oracle services – Friday 21 August 8:30 AM – 8:45 AM (Resolved: Mon, 24 Aug 2020)
Unscheduled Outage: Maths and Stats resources – Friday 21 August 9:30 AM - Ongoing (Resolved: Mon, 24 Aug 2020)
Scheduled Maintenance: Corporate Storage Software Update - Saturday 22 August 10:00am - 3:00pm (Resolved: Sat, 22 Aug 2020)
Scheduled Outage: eVision, 21 Aug 2020, 5:00pm - 23 Aug 2020, 6:00pm (Resolved: Fri, 21 Aug 2020)
Unscheduled Network Outage - Wellington Campus, Thursday 20 August: 11:52AM - 12:10PM (Resolved: Thu, 20 Aug 2020)
Scheduled Outage: Future State Network, Archway East, 20 Aug 2020 7:00am-12:00pm (Resolved: Thu, 20 Aug 2020)
Scheduled Outage: eVision, 19 Aug 2020, 5:00pm-6:00pm (Resolved: Wed, 19 Aug 2020)
ATTENTION: Academics using Echo360/Otago Capture for recording lectures - Update 14 August (Resolved: Tue, 18 Aug 2020)
Information: Echo360 and Zoom Cloud Recordings Integration: Wednesday 5 August 2020 - Ongoing (Resolved: Fri, 14 Aug 2020)
IMPORTANT NOTIFICATION: Academics using Echo360/Otago Capture for recording lectures (Resolved: Fri, 14 Aug 2020)
Resolved Scheduled Outage: VPN Server Software Upgrade - Sunday, 9 August 2020, 7:00am - 8:00am (Resolved: Mon, 10 Aug 2020)
Downloading a Student’s Exam ‘Script’ from Blackboard/Turnitin (Resolved: Sun, 9 Aug 2020)
Unscheduled Outage: Device Portal Corporate Application – Tuesday 4 August - Ongoing (Resolved: Wed, 5 Aug 2020)
Scheduled Outage: TurnItIn Scheduled Maintenance Sunday 2 August 3:00am – Sunday 2 August 9:00am (Resolved: Sun, 2 Aug 2020)
July
Scheduled Outage: REDCap Website (redcap.otago.ac.nz), Wednesday, 29 July 2020, 5:00 PM - 7:00 PM (Resolved: Wed, 29 Jul 2020)
Completed - Scheduled Outage: eVision, 29 Jul 2020, 5:00pm-6:00pm (Resolved: Wed, 29 Jul 2020)
Information: Zoom – Passwords (Resolved: Fri, 24 Jul 2020)
Unscheduled Outage: Titanium – Monday 20 July 8:30am - 9:40am (Resolved: Mon, 20 Jul 2020)
Unscheduled Outage: Wired and Wireless Networks in Science 2 Building, Friday 17 July - 9:00AM – Ongoing (Resolved: Mon, 20 Jul 2020)
Scheduled Outage: Waharoa, Uniflow, and OurDrive Web Services Maintenance - Saturday 18 July 2020, 9:00 AM - 9:05 AM (Resolved: Sat, 18 Jul 2020)
Resolved Unscheduled Outage: Staff Web Kiosk – Wednesday 8 July 10:00am – 11:00am (Resolved: Thu, 9 Jul 2020)
Resolved Unscheduled Outage: Email attachments – Friday 3 July 2:00pm - Monday 6 July 9:00am (Resolved: Mon, 6 Jul 2020)
Scheduled Updates: University Websites as Listed - Friday 3 July 2020 5:30pm - 10:00pm (Resolved: Fri, 3 Jul 2020)
Scheduled: Maintenance to Network Cabinet Backup Power Supplies (UPS) - Friday 26 June 10:00 am - Tuesday 2 July (Resolved: Thu, 2 Jul 2020)
Information: Legacy wireless networks UO-STAFF, UO-STUDENT, and UO-EXTERNAL being retired, 1 Jul 2020 7:00am (Resolved: Wed, 1 Jul 2020)
Scheduled Outage: ITS Corporate Systems, 1 July 2020, 5:00 pm - 7:00 pm (Resolved: Wed, 1 Jul 2020)
June
To be rescheduled: Network Software Upgrade (Resolved: Mon, 29 Jun 2020)
Resolved: Unscheduled Outage: Current State Network - Hocken Library (Resolved: Fri, 26 Jun 2020)
Resolved: Unscheduled Outage: Internet Connection Issues - Lindo Ferguson Building - 18 Jun 2020, 11:30AM – 22 Jun 2020 (Resolved: Mon, 22 Jun 2020)
Resolved: Unscheduled Outage: Future State Network - 539 Castle Street Building, 19 Jun 2020, 12:00pm - 24 June 2020, 5:00pm (Resolved: Mon, 22 Jun 2020)
Scheduled Outage: REDCap Website (redcap.otago.ac.nz) - Thu, 18 June 2020, 5:00 PM - 6:30 PM (Resolved: Thu, 18 Jun 2020)
Change Freeze In Anticipation of S1 Exams 20th May - 17th June 2020 (Resolved: Thu, 18 Jun 2020)
Resolved: Unscheduled Outage: Current State Network - Hercus Building (Resolved: Tue, 16 Jun 2020)
Resolved: Unscheduled Outage: Global: MS Office 365 Applications authentication outage, 15 June 2020 11:30am - ongoing (Resolved: Mon, 15 Jun 2020)
Unscheduled Outage: Sojourn Visiting Student Application Form (Resolved: Wed, 10 Jun 2020)
Unscheduled Outage: Blackboard - Viewing course documents issue (Resolved: Sun, 7 Jun 2020)
May
Scheduled Outage: OURDrive - Wednesday 20 May 2020 12:00PM - Friday 22 May 2020 5:00PM (Resolved: Fri, 22 May 2020)
Unscheduled Outage: Google Scholar - Mon 18 May 2020 - ongoing (Resolved: Fri, 22 May 2020)
Information: Zoom - Passwords - Tuesday, 21 April 2020 - ongoing (Resolved: Fri, 22 May 2020)
Scheduled Outage: Sassafras Keyserver Software Auditing & Licensing - Sunday, 17 May 2020, 1:00pm – 6:00pm (Resolved: Sun, 17 May 2020)
Scheduled Outage: uniFLOW printers - Friday 15 May 2020 - Saturday 16 May 5pm (Resolved: Sat, 16 May 2020)
Scheduled Outage: eVision - Wednesday, 13 May 2020, 5:00pm – 6:00pm (Resolved: Wed, 13 May 2020)
Scheduled Outage: Taleo Recruitment System, Saturday 9 May 2020 10:00AM – 1:00PM (Resolved: Sat, 9 May 2020)
Unscheduled Outage: Syncplicity Sync and Share - Friday 8 May 9:30am - Ongoing (Resolved: Fri, 8 May 2020)
Scheduled Outage: eVision - Wednesday, 6 May 2020 - 5.00 PM - 6.00PM (Resolved: Wed, 6 May 2020)
Scheduled Student Virtual Desktop v15 Release - Friday, 1st May 2020 – Monday, 4th May 2020 (Resolved: Mon, 4 May 2020)
Resolved - Unscheduled Outage: University Current State Network - Monday 4th May 2020, 7:00 am - 10:00 am (Resolved: Mon, 4 May 2020)
Resolved - Scheduled Outage: Turnitin - Sunday, 3 May 2020 - 3.00 AM - 7.00 AM (Resolved: Sun, 3 May 2020)
April
Unscheduled Outage: ITS Corporate Applications, High Capacity Storage and Managed Desktop (Citrix) - Thursday 30 April 2020, 7:00 am - Ongoing (Resolved: Thu, 30 Apr 2020)
Unscheduled Outage: Turnitin - Monday, 27 April 2020 - ongoing (Resolved: Mon, 27 Apr 2020)
Information: Change to VPN Service (Resolved: Thu, 23 Apr 2020)
Resolved Outage - Recently created Microsoft Teams channels may not be visible to users (Resolved: Wed, 22 Apr 2020)
Unscheduled Outage: Turnitin Direct Assignments, 20 Apr 2020 1:30pm-ongoing (Resolved: Tue, 21 Apr 2020)
Scheduled Outage: uniFLOW printers - Wednesday, 15 April 2020, 8:30pm - 11:00pm (Resolved: Wed, 15 Apr 2020)
Notification: Mailhub delivery services - Sunday 15 March 2020 - onwards (Resolved: Tue, 14 Apr 2020)
Scheduled Service Disruption Notice: Staff VPN Service - Saturday, 4 April 2020, 11:30pm - Sunday, 5 April 2020, 1:00am (Resolved: Sun, 5 Apr 2020)
March
Resolved: Network Outage - 20 March 3:30pm - Ongoing (Resolved: Fri, 20 Mar 2020)
Scheduled Outage: Staff VPN Service - Friday, 13 March 2020 - 6:00pm to 6:30pm (Resolved: Mon, 16 Mar 2020)
Scheduled Outage: Staff VPN Service / vpn.otago.ac.nz - Friday, 13 March - 6:00 PM – 6:30 PM (Resolved: Mon, 16 Mar 2020)
Scheduled Outage: Finance One Upgrade - Friday, 13 March 5:00pm to Monday, 16 March 11:00am (Resolved: Mon, 16 Mar 2020)
Scheduled Outage: OURDrive Systems - Friday, 13 March 5:00pm – Sunday, 15 March 10:00pm (Resolved: Sun, 15 Mar 2020)
Scheduled Outage: uniFLOW Printing Upgrade - Monday 9 March – 8pm to 9pm (Resolved: Mon, 9 Mar 2020)
Scheduled Outage: ITS Corporate Systems - Wednesday, 4 March 2020, 5:00pm - 7:00pm (Resolved: Wed, 4 Mar 2020)
Resolved Outage: Christchurch School of Medicine Network Connectivity - Wednesday 4 March 2020 6:00 am - 1:30 pm (Resolved: Wed, 4 Mar 2020)
February
Scheduled Outage: eVision outage - Tuesday 25 February – 7:30pm – 8:00pm (Resolved: Tue, 25 Feb 2020)
Resolved Outage: eVision - Tuesday 25 Feb – 11:00am – 2:15pm (Resolved: Tue, 25 Feb 2020)
Scheduled Outage: uniFLOW Printing Upgrade - Thursday 20 Feb 8pm – 10pm (Resolved: Thu, 20 Feb 2020)
Resolved Outage: OURDrive – Issues with opening files - Tuesday 8am - Wednesday 2pm (Resolved: Wed, 19 Feb 2020)
Urgent Patching of Windows vulnerability - Windows 10 (Resolved: Wed, 12 Feb 2020)
Scheduled Outage: Vault - Wednesday 12 Feb 2pm – Thursday 13 Feb 8am (Resolved: Wed, 12 Feb 2020)
Scheduled Outage: Future State Network, Wired and Wireless Networks, Various Locations in Dunedin - Sat, 8 Feb 2020, 11:00PM - Sun 9 Feb 2020, 2:00AM (Resolved: Sun, 9 Feb 2020)
Scheduled Outage: Future State Network, 7 Feb, 11:00pm to 8 Feb, 7:00am (Resolved: Sat, 8 Feb 2020)
Scheduled Outage eVision Software Update - Wednesday, 5th February 2020, 5:00 PM - 6:00 PM (Resolved: Wed, 5 Feb 2020)
Scheduled Outage: IARMS (Animal Management System) Application - Tuesday, 4 February 2020, 5:00 PM - 6:00 PM (Resolved: Tue, 4 Feb 2020)
Scheduled Update: Sophos Endpoint Security update, 12 Dec 2019 - Feb 2020 (Resolved: Sat, 1 Feb 2020)
January
CISCO phone outage - 29 January 8:30am – 10:30am (Resolved: Wed, 29 Jan 2020)
Scheduled Outage: Citrix Application Deliver Controllers upgrade (Resolved: Sun, 26 Jan 2020)
Unscheduled Outage: Library Search: Ketu, 12PM Tuesday 21 January - 4.30PM Tuesday 21 January (Resolved: Tue, 21 Jan 2020)
Titanium Outage – 6pm Friday 17 January - 6pm Sunday 19 January (Resolved: Sun, 19 Jan 2020)
Update: Staff Accounts Disabled - Resolved (Resolved: Wed, 15 Jan 2020)
Resolved: eVision Staff Access, 14 Jan 2020 - ongoing (Resolved: Tue, 14 Jan 2020)
Scheduled Outage: Turnitin, 5 Jan 2020, 5:00am - 11:00am (Resolved: Sun, 5 Jan 2020)
Unscheduled Outage: OURDrive Server Issue, 3 Jan 2020 (Resolved: Fri, 3 Jan 2020)
Information: macOS Catalina 10.15 support at the University of Otago (Resolved: Wed, 1 Jan 2020)
December 2019
Scheduled Outage: Site Licence Server Upgrades, 19 Dec. 2019, 6:00pm - 11:00pm (Resolved: Thu, 19 Dec 2019)
Unscheduled Outage: Staff Virtual Desktop, 17 Dec 2019, 1:25pm - 2:20pm (Resolved: Tue, 17 Dec 2019)
Scheduled Outage: uniFLOW Upgrade - Servers & Printers (Resolved: Wed, 11 Dec 2019)
Scheduled Outage: Cardax Door access System Upgrade (Resolved: Wed, 11 Dec 2019)
Scheduled Maintenance: High Capacity Storage (Resolved: Sun, 8 Dec 2019)
Scheduled Maintenance: Scheduled Maintenance UPS units (Networking), Nov 12 - Dec 5, 2019 (Resolved: Thu, 5 Dec 2019)
Resolved eVision Outage: Wednesday 4th December 2019, 5:00pm to 6:00pm (Resolved: Wed, 4 Dec 2019)
Resolved Outage: ITS Corporate Applications - 03 Dec, 2019, 8:45am – 10:15am (Resolved: Tue, 3 Dec 2019)
November 2019
Scheduled Outage: Central Backup and Recovery Service (Resolved: Sat, 30 Nov 2019)
Scheduled Maintenance: Change to Zoom Meetings, Saturday 23rd November 2019 (Resolved: Mon, 25 Nov 2019)
Resolved: Unscheduled Outage: Current State Network, Wellington and Christchurch, 25 Nov 2019, 8:30am - 12:10pm (Resolved: Mon, 25 Nov 2019)
Unscheduled Outage: University Phone System (Resolved: Mon, 25 Nov 2019)
Scheduled Outage: Possible network outages during Internet Edge security hardware upgrade (Resolved: Sun, 24 Nov 2019)
Scheduled Outage: Blackboard, 22 Nov 2019 5:00pm to 24 Nov 9:00pm (Resolved: Thu, 21 Nov 2019)
Scheduled Outage: eVision outage, 20 Nov 2019, 9:00pm - 10:00pm (Resolved: Wed, 20 Nov 2019)
Unscheduled Outage: HCS, Staff and Student VDI, 13 Nov 2019 9.30am - 10.30am (Resolved: Thu, 14 Nov 2019)
Scheduled Outage: ITS Networker Backup Service, Tuesday 12 November 2019 9:00am – 5:00pm (Resolved: Tue, 12 Nov 2019)
Information: Change Freeze Request 02 Oct - 11 Nov 2019 (Resolved: Sun, 10 Nov 2019)
Resolved Outage: Wired and Wireless Current State Networks, Christchurch Campus, 4 Nov 2019, 9 am - 11pm (Resolved: Tue, 5 Nov 2019)
Resolved Outage: Current State Internet Access, 7:30pm, 4 November, 2019 (Resolved: Sat, 2 Nov 2019)
October 2019
Information: University Email System Update (Resolved: Wed, 16 Oct 2019)
Resolved: REDCap Survey system (Resolved: Tue, 15 Oct 2019)
Scheduled Work - VPN - Client Software Update (Resolved: Wed, 9 Oct 2019)
Unscheduled Outage: University Website and Corporate Applications, 8/10/19 4.30pm - 5.45pm (Resolved: Tue, 8 Oct 2019)
