Current Outage: Echo360 server
Timeframe: Wednesday 8th March 2023 9:30pm to Thursday 9th March 2023 10:00am
Services Affected: Echo360 server
Audience: All Echo360 users
Description: Echo360.net.au is offline this morning. This will impact any staff or students trying to access lecture recordings or live streams via their Blackboard page, or directly to Echo360.net.au. The issue appears to be with the vendor, and they have been contacted.
Note that previously scheduled lecture recordings should still take place, however won't be accessible for viewing until the issue has been resolved.
This issue is currently being investigated and updated at status.echo360.com/
We apologise for any inconvenience caused by this service interruption. Please contact AskOtago IT if you have any questions.
Freephone 0800 80 80 98 (Within New Zealand)
Tel +64 3 479 7000 ext 7000
Email askotago.it@otago.ac.nz
CRSM Ticket Number: UO-00346271