Unscheduled Outage: Business Objects (BOXI)
Timeframe: Monday, 15 May, 4:00pm - ongoing
Services Affected: Business Objects (BOXI)
Audience: Business Objects Users (On campus + VPN users)
Description: Users are intermittently unable to log in to Business Objects (BOXI) and are being met with the following error:
"You were unable to logon:
Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your name as UserName@DNS_DomainName, and then try again.
(FWM 00006)"
Please contact AskOtago IT if you have any questions (askotago.it@otago.ac.nz, ext 7000 or 0800 80 80 98).
CRSM: UO-00416941