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Unscheduled Outage: UniFLOW Student Printing System - 25 January 2018 - ongoing

Time Frame: 25 January 2018 - ongoing

Services Affected:

  • UniFLOW Student Printing System

Audience: Students

Description: New Student ID Cards are not associated with student accounts in UniFLOW.

Reason for outage: A change in the latest update to the UniFLOW system has prevented ID Card to Student account associations from being retained in the UniFLOW system.

We are currently working with Canon to get a fix in place. At this point there is no definite timeframe for a resolution.

We apologise for any inconvenience this outage may cause.

If you have any questions or concerns please contact the ITS Service Desk email its.servicedesk@otago.ac.nz or phone +64-3-479(8888), 0800-479888