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Service Alert: Vodafone MultiTXT

Time Frame: from approximately 4:15pm Friday 27 April

Service Affected: Vodafone MultiTXT

Audience: Those registered for using email to txt functionality via the Vodafone MultiTXT service

Description: Due to a configuration error within the Vodafone MultiTXT service, the email addresses for all those registered for using the service have had to be re-entered. This needed to be done at short notice to address security concerns.

This has resulted in those:

  • who have been re-added receiving an email to say that they've been given access.
  • recorded as being the contact person for a specific MultiTXT group, receiving an email for each of the addresses re-added to their group. 

Our apologies for the confusion and/or concerns this has casued.

Please contact the ITS Service Desk if you have any questions or concerns about this (email:, phone: 8888 or 0800 479 888)

ITS Service Desk Reference: 32010