RESOLVED: Unscheduled Outage: Finance One & Citrix
Timeframe: 7 March 2018, 2:00pm – 3:20pm
Service:
- Finance One & Citrix
UPDATE: The ITS technicians have identified a server misbehaving and have fixed the issue. If you have been unable to connect to Finance One, please try again. If you are still unable to connect, please call the ITS Service Desk.
Description: There is an issue with logging into Finance One via Citrix. The Finance One Helpdesk has logged an urgent request to the ITS technical staff.
We do not have any additional information at this time but further details will be posted at the ITS Service Notices page as we get them.
We apologise for any inconvenience or difficulties this may cause. Please contact the ITS Service Desk if you have any questions (https://askit.otago.ac.nz, its.servicedesk@otago.ac.nz, ext 8888 or 0800 479 888)
ITS Service Desk Reference: 30954
