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Scheduled Outage: Phones on University of Otago Christchurch PABX - Fri 9 March 2018

Scheduled Outage: Phones on University of Otago Christchurch PABX - Fri 9 March 2018

Importance: High

Attention: All Christchurch Staff

Timeframe:

  • Telephone outage: Friday 9 March, between 5:00AM and approx. 8:30AM.
  • Voicemail outage: Thursday 8 March, from approx. 4:30pm until approx. 8:30AM Friday 9 March.

Affected buildings and departments:

  • 14 Gloucester St (General Practice)
  • 34 Gloucester St (Population Health)
  • 277 Montreal St (Several groups, including Physiotherapy)
  • 35 Cambridge Tce (Barrington Physio Clinic)
  • 45 Cambridge Tce (MIHI)
  • 4 Oxford Tce / Terrace House (Psychological Medicine and Paediatrics)
  • 36 Cashel St (currently unoccupied)


Details: The University PABX equipment located at 36 Cashel St provides phone and voicemail services to all the affected buildings. 36 Cashel St is currently being renovated for a department to move into next month.

On Friday morning, the power to 36 Cashel St is being cut off in order to replace the building switchboard with a new fully compliant unit. During the switchboard replacement, the PABX will not be running.

The hardware providing Voicemail will be shutdown late Thursday afternoon (between 4:00pm and 5:00pm), remaining off overnight. The PABX providing Phone lines will be shutdown around 5:00AM on Friday morning.

All going well, the power at 36 Cashel St should be turned on again around 8:30AM on Friday morning – the phone system should be operational again within 10 mins of power coming on.