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Unscheduled Outage: Student Printing Charging system - Thursday, 14 June 2018, 10:00pm - ongoing

Unscheduled Outage: Student Printing Charging system - Thursday, 14 June 2018, 10:00pm - ongoing

Timeframe: Thursday, 14 June 2018, 10:00pm - ongoing

Service Affected:

* Student Printing Charging system

Audience: Students

Description:

We have had reports of issues with the University Printing recharge website.  Students report when logging into the recharge.otago.ac.nz website that the Current Balance says $0.00. This morning, Student IT staff have tried logging in to the website with their student accounts and accounts balance showed $0.00 in the balance field as well.

ITS engineers have been notified and we'll update this notice when we have additional information.

Please contact the ITS Service Desk if you have any questions (its.servicedesk@otago.ac.nz, ext 8888 or 0800 479 888)
 
ITS Service Desk Reference: 32827