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Information: Office 365 Changes - Monday, 19 August 2018 - ongoing

Information: Office 365 Changes - Monday, 19 August 2018 - ongoing

Timeframe: Monday, 19 August 2018 - ongoing

Services Affected:

  • Office365

Audience: University staff

Description: Following some recent work to synchronize staff identities into Office365 there have been two changes in behaviour for users:

  1. A number of users have noticed that their recently-opened document lists in Office 2013/2016 may have been lost. This appears to be due to the default behaviour of Office 2013/2016 to Autodiscover an Office365 account.
    If you have this issue and would like to get your recent document list back please contact your desktop support for assistance.
  2. Staff who use Yammer with their primary @otago.ac.nz email address may now be prompted to log on to the official University of Otago login page rather than the Yammer login page.
    If you are prompted to log on to the University of Otago login page please enter your username in the format registry\username or your primary email address, using your University of Otago password.

Please contact AskOtago IT if you have any questions (askotago.it@otago.ac.nz, ext 7000 or 0800 80 80 98)

Ask IT Reference: R184225