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The Interloans service is available to all current University staff and students to support research, study and teaching. Most interloans will be supplied to you free of charge.

Place an interloan request or renewal

Placing interloan requests

Check Library Search | Ketu first to make sure we do not hold it in the Library.

To place a request:

  1. Sign-in to the Interloans service using your university assigned username and password.
  2. Search for the book or journal title you want.
  3. Choose Get It to place a request. The details of the item along with your details will automatically populate the request form.
  4. If requesting a book chapter or journal article fill in the part details.
  5. For books, select your pickup location. Distance students select the 'Distance' pickup location and we will post the book to you.
  6. If you can't find what you are looking for click on create request and fill in a blank request form.
  7. You can track your requests by selecting My requests.

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  • All copies are FREE.
  • All loans from NZ and Australia are FREE.
  • Overseas loans (not available in NZ or Australia) are $25. This can be charged to a department, research grant or paid for personally. We will check with you first before sourcing an overseas item.

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Interloaning journal articles, book chapters and conference papers

Copies generally arrive with 2-3 working days. You will be emailed when the article has arrived;

  1. Click the link in the email to Sign-in to the Interloans service.
  2. Select My requests to read and save your copy. Due to copyright restrictions the PDF will only remain in your account for ten days so we advise you to print or save the document as soon as you can. Copies are yours to keep.

Only one article from an issue of a journal may be requested at one time, or two articles if they are on the same topic.

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Interloaning books, microfiche, audiovisual material and theses

These are supplied as a loan which must be returned to the supplying library. Most loans are supplied for around one month and sometimes these can be renewed. Some loans will be supplied as 'Reference only' and must be used in the Library.

Loans generally arrive with 3-5 working days although may take longer if coming from overseas. We will email you when the book has arrived. The email will include the pickup location (which you would have selected when you placed the request) and the due date. We will post loans out to Distance students.

Theses - New Zealand theses are relatively easy to source at no cost to you. Theses from overseas institutions can be more difficult to source and often have to be purchased. Interloan staff will advise you of your options.

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How to renew interloans

  1. Sign-in to the Interloans system
  2. Select My requests.
  3. Locate the request using the request number.
  4. Select Renew.
  5. You will be asked for a desired due date, one month from the day you apply is a reasonable period, or you can leave this blank.
  6. Your renewal request will go to the Library who supplied the interloan and they will approve the renewal and extend the due date, or they will decline the renewal which means you need to return it by the original date.

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Returning interloaned books

You can return your Interloan to any University of Otago branch library.

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Who can use the Interloans service?

  • University of Otago Staff.
  • Currently enrolled University of Otago students.
  • Some external users are eligible to use the service. This is dependent on Memorandums of Understandings or Service agreements. Contact Interloans to find out if you are eligible

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Explanation of Interloan statuses

  • Answer - will supply - The supplying library has agreed they will supply and we are waiting for them to send it.
  • In process - This is a new request that is waiting to be actioned by Interloan staff.
  • New - This is a new request that is waiting to be actioned by Interloan staff.
  • Pending - The item has been requested from a library and we are waiting on a response.
  • Request - Library staff are still to approve and action the request, or it has already been requested from a library
  • Received - The interloan has arrived.
  • Returned - The Interloan book has been returned to the supplying library.
  • Renewal requested - We have applied for a renewal and are waiting to hear back from the supplying library.
  • Shipped - The supplying library have sent the item and we are waiting for it to arrive.

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How will you contact me?

Most of the time we will contact you via your University of Otago assigned email address. If you do not use this address you can set up Email forwarding from your student Webmail account.

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Contact Interloans

Please email: or phone 479 8376 if you have any questions or feedback about the Interloans service.

Or contact the Flexible Delivery Services Librarian:
Jacinda Boivin
ext. (479) 5613