Overview
A need to be aware of self, aware of others and to understand international New Zealand business at home or overseas is explored. Theory and practice are contextualised internationally.
As the demand for graduates with well-developed communication competencies, critical thinking, and lifelong learning skills continues to rise, this course is meticulously designed to enhance your understanding of effective communication in interpersonal, international, and intercultural contexts.
The foundation of successful communication lies in understanding. This understanding is a combination of cultural awareness—recognising how another person's culture impacts their communicative behaviour—and self-awareness—comprehending how our own culture and personal dispositions influence our communication practices. Communication excellence in both business and everyday life involves a blend of interpersonal and intercultural skills and understanding.
With a focus on face-to-face and virtual interaction skills within a business context, this course is structured into distinct components, offering a comprehensive approach. First, you will gain a profound understanding of the "why" behind communication competence. Subsequently, you will engage in practical situations to explore and develop the skills necessary for effective communication—the "how."
By participating in this course, you will not only strengthen your communication abilities but also prepare for a successful professional and academic journey in today's interconnected world.
About this paper
Paper title | Interpersonal/International Business Communication |
---|---|
Subject | Management |
EFTS | 0.15 |
Points | 18 points |
Teaching period | Semester 1 (On campus) |
Domestic Tuition Fees ( NZD ) | $937.50 |
International Tuition Fees | Tuition Fees for international students are elsewhere on this website. |
- Prerequisite
- MANT 101 or 90 points
- Schedule C
- Commerce
- Contact
- management@otago.ac.nz
- More information link
View more information on the Department of Management's website
- Teaching staff
Co-ordinator: Virginia Cathro
- Teaching Arrangements
This paper is taught via lectures and tutorials.
- Textbooks
Highly recommended reading:
Beamer, Linda & Varner, Iris., (2011). Intercultural Communication in the Global Workplace. 5th Edition. McGraw-Hill.- Graduate Attributes Emphasised
- Interdisciplinary perspective, Lifelong learning, Communication, Critical thinking, Ethics, Self-motivation, Teamwork.
View more information about Otago's graduate attributes. - Learning Outcomes
Upon successful completion of this paper, students should be able to:
Knowledge and Understanding:
- Utilise relevant theories to identify and analyse interpersonal and intercultural challenges, and propose effective communication-related solutions
Skill-related Capacities:
- Exercise the ability to suspend judgment and self-monitor during communication interactions
- Demonstrate a synthesis of self and group interpersonal communication concepts
- Apply a range of etiquette behaviours to achieve professional success
Judgment and Strategies for Interaction:
- Assess the potential reception and outcomes of specific courses of action in communication interactions involving both interpersonal and intercultural aspects
- Exhibit the capacity for critical reflection on interactions and the improvement of one's virtual interaction and leadership behaviours