|Current position||Online MBA IT Technical Support Specialist|
|Previous position||Assistant Professor – Sinhgad Technical Education Society, affiliated to Savitribai Phule Pune University, Pune, India|
|Education||Master of Computer Management – University of Pune, India; Master of Philosophy-TGOU, India; Post-graduate Diploma in Business Management, and Master of Business Studies– University of Pune, India.|
|Country of origin||India|
Responsibilities and goals
Baalaa provides technical support to students and staff of the Otago Online MBA programme on Zoom video-conferencing. His key responsibilities include:
- Training students and lecturers before their first lectures,
- Troubleshooting network connection problems,
- Supporting orientation relating to software and hardware,
- Providing technical back-up and advice prior to, during and after classes,
- Attending and troubleshooting technical problems during classes.
International work and industry experience
Baalaa previously taught IT, marketing, general management, soft skills and research methodology in masters' courses for eight years in Pune, India. Currently, along with this IT support job, he is pursuing his PhD in Marketing at University of Otago. His area of research is retail crime prevention.
Why does Baalaa like working with the Otago Online MBA?
Baalaa has always been keen to work in the IT domain. He believes that providing IT technical support to the students and lecturers gives him an opportunity to attend online MBA sessions (free-of-charge). It helps him to brush-up his existing theoretical knowledge of management subjects along with boosting his practical IT skills. Furthermore, he believes that working at Otago MBA helps him to broaden his professional network which will be useful to improve his career prospects in the future.
Why does Baalaa think that Otago MBA is a great place to study in?
Baalaa believes that studying an MBA from one of the top 3% universities in the world is an academic privilege. The Otago MBA programme ensures overall development of students. Its cutting-edge curriculum, high-standard teachings, and professionally trained and dedicated staff ensure continuous development for our students. The Online MBA technical support team is always ready to ensure a positive student experience of the online MBA classes. Overall, it will be a positive life-changing experience for the students.