| Current position | Online MBA Technical Support Specialist |
|---|---|
| Previous positions | Business Analysis Consultant and Industrial Engineer |
| Education | Current PhD candidate, Dept of Marketing, University of Otago Master of Executive MBA – Marketing and Export – Payame Noor University, Tehran, Iran Bachelor of Industrial Engineering – System Planning and Analysis – Sistan & Balouchestan University – Iran |
| Country of origin | Iran |
Responsibilities and goals
- Support Otago Online MBA students and lecturers in using Zoom application
- Troubleshoot systems and network problems, and solve technical queries both during the sessions and between classes
- Log and keep records of the sessions and queries
- Stay familiar with all of Zoom's main up-to-date features
- Support development and review of written instructions for students and lecturers
- Provide input on improvements to the Online MBA programme
International work and industry experience
Embarking on a PhD journey in marketing with a focus on business analysis and crisis management has immersed me in extensive research methodologies grounded in data analysis and the application of artificial intelligence (AI) within marketing strategies.
Furthermore, my professional trajectory encompasses a successful tenure as a business consultant, spanning over nine years, where I provided strategic insights and invaluable guidance to optimize business performance, elevate profitability, and enhance overall operational efficiency and management for diverse clients across the manufacturing and service sectors. In addition to my consultancy role, as an experienced insurance sales representative, I developed my relationship-building skills by establishing and maintaining strong client relationships.
Why does Mehran like working with the Otago Online MBA?
I studied this field for my master's degree so this course helps me to build on my previous knowledge and learn about new developments in this field. Also, I believe working as a member of the online MBA technical support team will improve my communication skills and give me further experience working in teams.
Why does Mehran think that Otago Online MBA is a great place to study?
I believe the online MBA course is great because the student can learn in their own time and at their own place. Also the University of Otago offers knowledgeable lecturers and good software and equipment to support the student.