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Otago Medical School staff profiles

Ms Jo Hilder

PositionResearch Fellow
DepartmentDepartment of Primary Health Care and General Practice (UOW)
Research summaryCommunication in health care

Research

My background is in applied linguistics and I apply skills in interactional linguistics and conversation analysis, as well as generic qualitative research skills, to a range of projects, mainly focusing on communication in health contexts. I am a member of the ARCH (Applied Research on Communication in Health) Group which studies all aspects of communication in health care, with a focus on analysing how health professionals and patients interact with a view to improving communication and ultimately health outcomes.

Publications

Hilder, J., Gray, B., & Stubbe, M. (2019). Integrating health navigation and interpreting services for patients with limited English proficiency: Views of Pacific navigators. Pacific Health Dialog, 21(3), 116-127. doi: 10.26635/phd.2019.602

Gray, L., Stubbe, M., Macdonald, L., Tester, R., Hilder, J., & Dowell, A. C. (2018). A taboo topic? How general practitioners talk about overweight and obesity in New Zealand. Journal of Primary Health Care, 10(2), 150-158. doi: 10.1071/HC17075

McKinlay, E., White, K., McChesney, P., Hardie, C., Higgs, R., Hilder, J., & Gallagher, P. (2018). Interprofessional education for cancer care. Clinical Teacher. Advance online publication. doi: 10.1111/tct.12985

Gray, B., Hilder, J., Macdonald, L., Tester, R., Dowell, A., & Stubbe, M. (2017). A New Zealand perspective on providing healthcare for patients with limited English proficiency. In E. A. Jacobs & L. C. Diamond (Eds.), Providing health care in the context of language barriers. (pp. 189-209). Bristol, UK: Multilingual Matters.

Gray, B., Hilder, J., Macdonald, L., Tester, R., Dowell, A., & Stubbe, M. (2017). Are research ethics guidelines culturally competent? Research Ethics, 13(1), 23-41. doi: 10.1177/1747016116650235

Chapter in Book - Research

Gray, B., Hilder, J., Macdonald, L., Tester, R., Dowell, A., & Stubbe, M. (2017). A New Zealand perspective on providing healthcare for patients with limited English proficiency. In E. A. Jacobs & L. C. Diamond (Eds.), Providing health care in the context of language barriers. (pp. 189-209). Bristol, UK: Multilingual Matters.

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Journal - Research Article

Hilder, J., Gray, B., & Stubbe, M. (2019). Integrating health navigation and interpreting services for patients with limited English proficiency: Views of Pacific navigators. Pacific Health Dialog, 21(3), 116-127. doi: 10.26635/phd.2019.602

Gray, L., Stubbe, M., Macdonald, L., Tester, R., Hilder, J., & Dowell, A. C. (2018). A taboo topic? How general practitioners talk about overweight and obesity in New Zealand. Journal of Primary Health Care, 10(2), 150-158. doi: 10.1071/HC17075

McKinlay, E., White, K., McChesney, P., Hardie, C., Higgs, R., Hilder, J., & Gallagher, P. (2018). Interprofessional education for cancer care. Clinical Teacher. Advance online publication. doi: 10.1111/tct.12985

Gray, B., Hilder, J., Macdonald, L., Tester, R., Dowell, A., & Stubbe, M. (2017). Are research ethics guidelines culturally competent? Research Ethics, 13(1), 23-41. doi: 10.1177/1747016116650235

Hilder, J., Gray, B., Dowell, A., Macdonald, L., Tester, R., & Stubbe, M. (2017). ‘It depends on the consultation’: Revisiting use of family members as interpreters for general practice consultations – when and why? Australian Journal of Primary Health, 23, 257-262. doi: 10.1071/PY16053

Henning, M. A., Hawken, S., MacDonald, J., McKimm, J., Brown, M., Moriarty, H., … Hilder, J., & Wilkinson, T. (2017). Exploring educational interventions to facilitate health professional students' professionally safe online presence. Medical Teacher, 39(9), 959-966. doi: 10.1080/0142159X.2017.1332363

McBain, L., Donnelly, S., Hilder, J., O'Leary, C., & McKinlay, E. (2015). "I wanted to communicate my feelings freely": A descriptive study of creative responses to enhance reflection in palliative medicine education. BMC Medical Education, 15, 180. doi: 10.1186/s12909-015-0465-4

Gray, B., Hilder, J., & Stubbe, M. (2012). How to use interpreters in general practice: The development of a New Zealand toolkit. Journal of Primary Health Care, 4(1), 52-61. doi: 10.1071/HC12052

Gray, B., Stanley, J., Stubbe, M., & Hilder, J. (2011). Communication difficulties with limited English proficiency patients: Clinician perceptions of clinical risk and patterns of use of interpreters. New Zealand Medical Journal, 124(1342). Retrieved from http://journal.nzma.org.nz/journal/124-1342/4861/content.pdf

Gray, B., Hilder, J., & Donaldson, H. (2011). Why do we not use trained interpreters for all patients with limited English proficiency? Is there a place for using family members? Australian Journal of Primary Health, 17, 240-249. doi: 10.1071/PY10075

Stubbe, M., Lane, C., Hilder, J., Vine, E., Vine, B., Marra, M., … Weatherall, A. (2003). Multiple discourse analyses of a workplace interaction. Discourse Studies, 5(3), 351-388.

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