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Property Services launches “Here and Now” forums

Wednesday, 21 June 2017 2:10pm

Property Services has launched a series of forums to allow it to interact more closely with the University's other divisions.

Everything is up for discussion at new forums being held by Property Services, which aim to let every other division know what it is doing, hear about issues, and discover what it is doing well.

The forums – attended by Property Service’s entire Senior Management Team and all its Facility Managers – started with Health Sciences and Sciences last month.

They will be followed by:

  • Humanities on 22 June
  • Academic Services, Clocktower, Development and Alumni Relations Office, Division of External Engagement, Financial Services, Human Resources, Planning and Funding, and the Operations Group’s divisions, on 26 June
  • Division of Commerce and Otago School of Business on 4 July.

Property Services Division Director Barry MacKay.

University of Otago Property Services Division Director Barry MacKay says his staff examine the issues raised during each division’s forum, make decisions about how to proceed, and then feed the results back to each division’s next forum.

The forums involve each division’s Head of Department, departmental managers/administrators and technicians.

“For us, it’s the first step. We plan to make them regular events.”

Mr MacKay hopes they will also be useful for spotting common themes across Otago's divisions, building collegial relationships and planning future work.

He is planning to add a staff member responsible for parking to the Property Services team at the forums as well.

The forums are one of Property Services’ responses to Chief Operating Officer Stephen Willis asking his divisions to focus more on their customers and the quality of service.

The second round of forums is planned to start later this year.