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Information Technology Services

IT Support Services encompasses support for ‘desktop computing’ (including laptops and tablets etc), eConferencing and audio-visual for all staff and postgraduate students, along with the Media Production Unit:

eConferencing staff provide specialist support for audio and videoconferencing University-wide, while consulting on developing eConferencing solutions across the University.

eConferencing services

Audio-visual (AV) design and support services are on all campuses to provide technical support for AV facilities in everything from large lecture theatres to small meeting rooms; develop, configure, commission and install audio visual and room automation technologies; and work with others to design and commission new teaching and meeting spaces.

AV services

Desktop support staff are in hubs across all campuses to provide advice and guidance; share best practice; and roll-out and upgrade new devices and services. Four hubs are in Dunedin – south, north, east and central – and one each in Christchurch and Wellington. Support also continues to be available in Invercargill.

Desktop support

The Media Production Unit in Dunedin provides video production services for teaching, research, and marketing:

  • Films the regular interlinking/podcasting/streaming of lectures
  • Records special lectures, conferences and symposia
  • Films in the field
  • Provides format conversion, duplication and copying services
  • Produces video/digital for marketing

Media production services