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Health records

All Health care records are stored on our patient management database (Medtech). This includes GP, Nurse, Mental Health & Well-being and all health information sent to us from Hospitals and Private Specialists.

Only Student Health staff that are involved in providing your healthcare will have access to your health file.

University staff outside of SHS do not have access to your information without your written signed consent.

Student Health will require you to complete an enrolment form to enable us to provide you with a full range of primary health care services and to obtain your consent to share your health information with external health care providers that are involved in your health care eg. Hospital specialists and Emergency Department.

Transferring your records to Student Health – Please note – We do not automatically obtain your Health Records from a previous provider

Your SHS doctor may ask you to complete a transfer of records form so we can obtain a full copy of your records from your previous health provider.

Transferring your records from Student Health – When you leave Student Health and sign up with a new GP they will request permission to get your records from us.

If you are returning to your previous GP please advise them that you have attended Student Health.

How to access a copy of your own health records – To obtain a copy of your own health records you will need to sign and complete the Authority to release health records form (PDF). Please note this could take up to 10 working days.

To send completed access forms to student health please use one of the following options:

To Student Health reception
Fax +64 3 479 8106