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Student Health services

Thursday 15 December 2022 1:48pm

Effective from Thursday 15 December 2022

Student Health is providing a full range of primary health care services and advice to all Otago students based in Dunedin.

Appointments will be in-person or via telehealth.


  • All patients are encouraged to phone to book an appointment and will be screened for respiratory symptoms.
  • All patients with respiratory symptoms:
    • Will be asked to complete a RAT
      • If negative – attend appointment as booked
      • If positive, you must advise Student Health; your appointment will be via telehealth and the clinician will determine if you need to be seen in-person
  • All patients must wear a medical mask for their appointment, if this is not possible the appointment will be by telehealth
  • All Student Health staff will be wearing appropriate PPE for your appointment
  • All appointments incur the usual charges (including telehealth)

COVID-19 testing

  • From 22 December, the Dunedin Immunisation Centre – Te Puna Āraimate ki Ōtepoti (the Former VTNZ testing centre) at 153–155 Hanover Street will offer PCR (Covid) testing
  • If outside of Dunedin phone COVID 19 Healthline 0800 358 5453 or your local GP
  • RAT tests can be obtained online, at numerous pharmacies and at Dunedin Immunisation Centre – Te Puna Āraimate ki Ōtepoti

COVID‑19 testing is free, except for testing that is required for repatriation or overseas travel.

Important phone numbers

  • COVID‑19 Healthline 0800 358 5453 (Within New Zealand)
  • COVID‑19 Healthline for Dunedin: 0800 VIRUS 19 (0800 847 8719)
  • Healthline 0800 611 116 (within New Zealand)
  • Student Health 0800 479 821 (within New Zealand)
  • Dunedin Urgent Doctors +64 3 479 2900
  • Emergency Psychiatric Services 0800 467 846 Option 2 (within New Zealand)
  • You can also Free Call or Free Text 1737 to speak to a trained counsellor 24 hours a day, 7 days a week
  • Emergencies dial 111

General advice

  • Get tested if you have COVID‑19 symptoms
  • Upload RAT result on your My COVID app
  • Wear a mask in healthcare facilities – e.g. GP, Hospital, Pharmacy, Aged Care
  • Ventilation – open windows where possible
  • Respiratory Hygiene – stay home if you are unwell and follow advice above. Wash your hands frequently, observe cough etiquette
  • Let someone know that you are unwell – College staff or flatmate

All plans subject to change based on latest MoH advice and guidelines.