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COVID‑19 Protection Framework – Orange

Saturday 2 July 2022 9:00am

Effective from 2 July 2022

Student Health is providing a full range of primary health care services and advice to all Otago students based in Dunedin.

Appointments will be provided in-person or via telehealth as clinically appropriate, in RED Stream or GREEN Stream.

Due to staff shortages and illness, appointment capacity is currently reduced.

Appointments

  • All patients are encouraged to phone for an appointment and will be screened for COVID-19 symptoms.
  • All patients must wear a medical mask for their appointment, if this is not possible the appointment will be by telehealth.
  • All Student Health staff will be wearing appropriate PPE for your appointment.
  • All appointments incur the usual charges (including telehealth).
  • Please maintain 1m physical distancing while within Student Health building.

Red Stream appointments (all students with COVID-19 symptoms)

  • All patients with COVID-19 symptoms who have not had COVID-19 within the last 28 days must have a negative RAT prior to being booked an in-person appointment.
  • Patients with a positive RAT – you will be offered a telehealth appointment and the clinician will determine if you need to be seen in-person.
  • Patients who have had COVID-19 within the last 28 days and are symptomatic do not need to complete another RAT – book a telehealth appointment and the clinician will determine if you need to be seen in-person.
  • If you need to be seen in-person, you will be given a RED Stream appointment, the access to Student Health will be via the South door. DO NOT USE THE MAIN ENTRANCE.

Green Stream appointments

  • All patients will be screened on arrival at the main reception desk at Student Health.
  • If you develop COVID‑19 symptoms after making the appointment, please call Student Health to arrange for your appointment to be changed to telehealth.
  • For all students who have had COVID-19, you will only be booked into a green stream appointment if you are symptom free and 10 days post Day 0.

COVID-19 reinfection

If you develop new COVID-19 symptoms and it is 29 days or more since your last COVID-19 infection, it is possible that you have COVID-19 again and you should take a RAT.

  • If you have a positive RAT, this will be considered a reinfection and you must follow the standard COVID-19 RAT isolation guidelines, advise AskOtago, and your household contacts. Update your result to MY COVID app.

COVID‑19 testing

  • To arrange a test for students in Dunedin with COVID‑19 symptoms, phone 0800 VIRUS 19 (0800 847 8719) or drop in at the testing centre at 5 Malcolm Street. If outside of Dunedin phone COVID‑19 Healthline 0800 358 5453 or your local GP.
  • If outside of Dunedin phone COVID-19 Healthline 0800 358 5453 or your local GP.
  • RAT tests can be obtained online, locations in the University or at Malcolm Street testing Centre
    https://www.requestrats.covid19.health.nz

COVID‑19 testing is free, except for testing that is required for repatriation or overseas travel.

Map showing the Malcolm street testing centre in Dunedin

Important phone numbers

  • COVID‑19 Healthline 0800 358 5453 (Within New Zealand)
  • COVID‑19 Healthline for Dunedin: 0800 VIRUS 19 (0800 847 8719)
  • Healthline 0800 611 116 (within New Zealand)
  • Student Health 0800 479 821 (within New Zealand)
  • Dunedin Urgent Doctors +64 3 479 2900
  • Emergency Psychiatric Services 0800 467 846 Option 2 (within New Zealand)
  • You can also Free Call or Free Text 1737 to speak to a trained counsellor 24 hours a day, 7 days a week.
  • Emergencies dial 111

General advice

  • Follow Ministry of Health COVID‑19 Protection Framework guidelines
  • Get tested if you have COVID‑19 symptoms
  • Upload RAT result on your My COVID app
  • Wear a mask
  • Ventilation – open windows where possible
  • Physical distancing
  • Respiratory Hygiene – stay home if you are unwell and follow advice above. Wash your hands frequently, observe cough etiquette
  • Let someone know that you are unwell – College staff or flatmate

All plans subject to change based on latest MoH advice and guidelines