Saturday 2 July 2022 9:00am
Effective from 2 July 2022
Student Health is providing a full range of primary health care services and advice to all Otago students based in Dunedin.
Appointments will be provided in-person or via telehealth as clinically appropriate, in RED Stream or GREEN Stream.
Due to staff shortages and illness, appointment capacity is currently reduced.
Appointments
- All patients are encouraged to phone for an appointment and will be screened for COVID-19 symptoms.
- All patients must wear a medical mask for their appointment, if this is not possible the appointment will be by telehealth.
- All Student Health staff will be wearing appropriate PPE for your appointment.
- All appointments incur the usual charges (including telehealth).
- Please maintain 1m physical distancing while within Student Health building.
Red Stream appointments (all students with COVID-19 symptoms)
- All patients with COVID-19 symptoms who have not had COVID-19 within the last 28 days must have a negative RAT prior to being booked an in-person appointment.
- Patients with a positive RAT – you will be offered a telehealth appointment and the clinician will determine if you need to be seen in-person.
- Patients who have had COVID-19 within the last 28 days and are symptomatic do not need to complete another RAT – book a telehealth appointment and the clinician will determine if you need to be seen in-person.
- If you need to be seen in-person, you will be given a RED Stream appointment, the access to Student Health will be via the South door. DO NOT USE THE MAIN ENTRANCE.
Green Stream appointments
- All patients will be screened on arrival at the main reception desk at Student Health.
- If you develop COVID‑19 symptoms after making the appointment, please call Student Health to arrange for your appointment to be changed to telehealth.
- For all students who have had COVID-19, you will only be booked into a green stream appointment if you are symptom free and 10 days post Day 0.
COVID-19 reinfection
If you develop new COVID-19 symptoms and it is 29 days or more since your last COVID-19 infection, it is possible that you have COVID-19 again and you should take a RAT.
- If you have a positive RAT, this will be considered a reinfection and you must follow the standard COVID-19 RAT isolation guidelines, advise AskOtago, and your household contacts. Update your result to MY COVID app.
COVID‑19 testing
- To arrange a test for students in Dunedin with COVID‑19 symptoms, phone 0800 VIRUS 19 (0800 847 8719) or drop in at the testing centre at 5 Malcolm Street. If outside of Dunedin phone COVID‑19 Healthline 0800 358 5453 or your local GP.
- If outside of Dunedin phone COVID-19 Healthline 0800 358 5453 or your local GP.
- RAT tests can be obtained online, locations in the University or at Malcolm Street testing Centre
https://www.requestrats.covid19.health.nz
COVID‑19 testing is free, except for testing that is required for repatriation or overseas travel.
Important phone numbers
- COVID‑19 Healthline 0800 358 5453 (Within New Zealand)
- COVID‑19 Healthline for Dunedin: 0800 VIRUS 19 (0800 847 8719)
- Healthline 0800 611 116 (within New Zealand)
- Student Health 0800 479 821 (within New Zealand)
- Dunedin Urgent Doctors +64 3 479 2900
- Emergency Psychiatric Services 0800 467 846 Option 2 (within New Zealand)
- You can also Free Call or Free Text 1737 to speak to a trained counsellor 24 hours a day, 7 days a week.
- Emergencies dial 111
General advice
- Follow Ministry of Health COVID‑19 Protection Framework guidelines
- Get tested if you have COVID‑19 symptoms
- Upload RAT result on your My COVID app
- Wear a mask
- Ventilation – open windows where possible
- Physical distancing
- Respiratory Hygiene – stay home if you are unwell and follow advice above. Wash your hands frequently, observe cough etiquette
- Let someone know that you are unwell – College staff or flatmate
All plans subject to change based on latest MoH advice and guidelines
