Obtaining a certified digital degree or diploma certificate
If your certificate was issued at a graduation ceremony held after September 2017, a certified digital certificate is available via the My eQuals portal. The official University of Otago seal appears on the certified digital certificate.
If your certificate was issued at a graduation ceremony held prior to September 2017, please contact the Graduation Office (via the email link below) to enquire about obtaining a digital certificate via the My eQuals portal.
There is a one-off fee of $30 payable via My eQuals, to access your digital certificate(s) and your digital transcript.
Qualification certificates can normally be uploaded to My eQuals on the same business day that you make contact with the Graduation Office.
Hard-copy replacement of a certificate
A copy of your original certificate can be produced only if it has been lost, damaged, or destroyed. To enquire about obtaining a hard-copy replacement of your certifcate please contact the Graduation Office using the email link above.
Cost and timeframe
Replacements cost $75 (plus courier) per qualification, and take 4 to 6 weeks to process.
If your original certificate still exists but has been damaged, you must return the damaged certificate to the University.