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SSR Project Update  -  Issue 21

This week's project update provides information on the recruitment and transition processes, and additional responses to frequently asked questions. We also introduce Gavin Bainbridge, Senior Manager Information Systems (ITS).

Please continue to send any questions or comments for this newsletter using the ‘Have your say’ form. 

Project Overview


The recruitment process to fill positions in the new structure is progressing, and vacancies continue to be advertised. Over the last week a number of student administration vacancies have been advertised.

A significant number of these roles are only being advertised internally, and are available for all staff, including those on fixed term, to apply for. Please continue to check the Current Vacancies section of the HR website as this is being added to regularly.

View information about the recruitment process for administrative roles on the Recruitment Process page.

View Job descriptions roles on the Job Descriptions page.


Some relocation of staff has already begun, and this will continue over the next few months as teams are formed, and to fit in around each groups work demands. Some of the relocation of staff will centre around the St David 2 building and the new AskOtago hub in the ISB. Redevelopment of these spaces is progressing and they are looking great. Dates for moves are being finalised and will generally be done team by team rather than all at once.

We appreciate that for staff who have been confirmed into roles, confirmation of where you will be located is very important. Be assured that determining this is a key priority for managers and they will be liaising with staff as soon as possible about this. In the meantime please speak to your manager or your Divisional HR Manager/HR Adviser if you have any concerns.

A reminder that both start dates and changes of reporting line for affected staff will vary according to each group, and will take business continuity requirements into account.

We will keep all University staff updated of significant service changes as they occur over the coming weeks.

In response to your questions

The following are answers to common queries that we have been receiving.

Q. What happened to the submissions staff made to the Business Case during the consultation phase?

A.At the time the submissions were received, they were invaluable in informing the Steering Groups decisions as well as providing information about the work undertaken by teams.

Q. Will the Business Case submissions continue to be used?

A. Yes – there is a wealth of information contained in submissions and this will continue to be used to guide the refinement of processes, provide context on the activities that happen in departments and to understand some of the differences between departments. We also appreciate that since the submissions were received things may have changed and there will be ongoing validation, and updating of the information contained in submissions.

Other Management of Change frequently asked questions (FAQs) are on the SSR website - FAQs

Introducing...Gavin Bainbridge, Senior Manager Information Systems (ITS)


What does your role involve?

I look after the teams that support the University's application portfolio. This means assisting with support, enhancements and projects that add value and promote a better business process and user experience.

What were you doing previously?

I have worked for both the customer side with organisations like Downer EDI and Fletchers, and also the vendor side in companies including Technology One, Intergen, Oracle and Epicor.

What are you looking forward to in the role?

I love removing waste from any process through technology and creating that childlike sense of wonder through effective use of technology.

What do you like about living in Dunedin?

I love the fact that I no longer travel 1.5 hours to get to work as I did in Sydney. The people in Dunedin are fabulous and much more relaxed.

Training and Support

There are a few remaining workshops scheduled.

Deciding My Future: making good job choices

Focuses on what is important to consider when making choices about future job and career options. A workbook will be provided to you when you register so attendees can complete required pre-work.

Monday 16th July 2018, 9:00 am - 12:00 pm, Dunedin, HEDC Seminar Room, 65/75 Union Place West.

Prosci® Fundamentals of Change Management

For project leaders and those with managerial responsibilities. It covers change management, including understanding and applying the Prosci* ADKAR Model for individual change.

Tuesday 17th July 2018 9:00 am - 4:30 pm

EAP - staff support

We remind staff that you can access personal support through the Employee Assistance Programme (EAP). A new feature is that EAP now offers financial and budgeting advice, as well as other counselling services.

EAP services are available to staff at any time through the existing provider, Stratos Ltd. EAP services are confidential to you and based on a self-referral system. There is no requirement to advise or make a request to your manager. Further information can be found in the EAP section of the HR website.



  • Group Leader Student Development
  • Manager Supply Chain
  • Marketing Coordinator
  • Marketing Specialist
  • Marketing Adviser
  • Manager Communications Advisory
  • Events Assistant
  • Events Coordinator
  • Specialist Performance and Delivery
  • Team Leader Desktop Support
  • Senior Manager IT Assurance and Cyber Security
  • Finance Associate (Dunedin)
  • Finance Associate (UOW)
  • Finance Associate (UOC)
  • Executive Assistant (Dunedin)
  • Lead Administrator Client Services (Dunedin)
  • Lead Administrator Client Services (UOW)
  • IT Architect (Dunedin)
  • Team Leader Research Administration (Dunedin)
  • Officer Procurement
  • Administrator Clinics (UOW)
  • Administrator Client Services (UOC)
  • Lead Administrator Client Services (UOC)


You will need to log in to view the internal only vacancies.


  • Administrator Assistant Support Services
  • Student Adviser
  • Officer Purchasing
  • Lead Officer Supply Chain
  • Officer Revenue Management

Staff need to log in to view internal job vacancies. For a full list of vacancies please be sure to check the Current Vacancies section of the HR website.

We welcome your feedback on the project implementation as it progresses. Contact us to discuss, or let us know if you need more information at

From the Support Services Review Project Team