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Staff Information Sessions - Shared Services Division

Updated 2 March 2018

At the staff information session on 2 March 2018, the Chief Operating Officer gave a high level overview of the new Shared Services Division.

The video recording of this forum is now available to University of Otago staff.

Support Services Review - consultation outcomes

Updated 12 October 2017

At the forum on 12 October 2017, the Vice-Chancellor announced the outcomes of the Support Services Review period of consultation.

The podcast video recording of the staff forum, is now available to University of Otago staff. Please note: if you have not used the podcast service before, you will need to log in, log out and then log in again to set up your account.

The following documents and information have also been provided:

Support for staff continues to be available through various programmes provided by the University.

Business case consultation - student access

Updated 16 August 2017

University of Otago students can view the business case and related documents by using their student username and password to access the links below:

Students can make a submission on the business case by using the online form:

Make business case submission

What you need to know about making a submission

  • The closing date for submissions is 5pm, Friday 25 August 2017.
  • All submissions need to be accompanied by the submitter’s name and a valid email address. If a name and valid email address are not supplied, the submission will not be considered.
  • If you would like to provide feedback on something other than the business case, please use the ‘Have your say’ form.
  • If you have any questions about your submission or the submission process please contact Carolyn King, Change Manager, Tel 64 21 278 3034

Business case consultation - Forums

Updated 20 July 2017

At the forum on 14 July 2017, the Vice-Chancellor announced that divisional forums would be held for staff during the business case consultation period. The dates and locations of these forums have now been posted in the Workshops and events section of the SSR website.

Working during periods of change – flexibility and adaptable thinking

Updated 17 July 2017

To meet continuing demand, we are holding a further staff programme from 9am to 3pm this Wednesday 19 July. More information about this programme and online registration is available via the online registration portal.

Vice-Chancellor’s Forum

Updated 14 July 2017

The Vice-Chancellor provided an update to staff about the Support Services Review at a forum on 14 July 2017. Staff can find further information and links to view the Vice-Chancellor’s presentation, the business case and related documents in the Business case consultation section of this website.

Shared Services Staff Forums

Updated 23 May 2017

Please view the slides presented by Kevin Seales at the Shared Services Staff Forums held in April 2017.

Shared Services Staff Forums

Updated 20 March 2017

Staff forums will be held over two weeks in April, so that all staff have the opportunity to learn and discuss shared services with the Executive Sponsor, Kevin Seales. Forums will be scheduled for Wellington and Christchurch campuses, and details for these will be communicated once confirmed.

Please contact Carolyn King, Change Manager with any questions or concerns. Tel 64 21 278 3034 or email

Academic and general staff advisory groups

Updated November 2016

Please view the Terms of Reference and updated membership of the academic and general staff advisory groups as at 11/11/2016

Project Scope Information

Updated 25 May 2016

As emailed by Kevin Seales to all staff on 25 May 2016, information regarding functions and areas that we have been able to identify as not covered by the Support Services Review.

Podcast available for viewing

Updated 13 May 2016

The podcast of the staff forum held yesterday, is now available to University of Otago staff.

Please note: if you have not used the podcast service before, you will need to log in, log out and then log in again to set up your account.

Support Services Review update

Updated 12 May 2016

Staff forum - 12 May 2016

The Vice-Chancellor presented a Support Services Review update to all University staff on 12 May 2016. The forum was held in Dunedin, and was live streamed to the University’s campuses in Auckland, Wellington, Christchurch and Invercargill.
The Support Services Review Vice-Chancellor update document, and the Vice Chancellor’s presentation slides from the Staff forum, are available for download.

Divisional forums

Divisional forums have been scheduled to provide staff with an opportunity to ask questions and provide further feedback about the Support Services Review.

View divisional forum times and locations


Workshops have been scheduled for staff who have interest in giving input on particular project work stream areas. There will be an ongoing programme of workshops in the Solution Design phase, so please check back regularly for updates.

View workshops

Have your say

We are grateful for the feedback that we have received to date. Please attend any of the scheduled workshops or continue to send us your ideas, thoughts and suggestions through the Have Your Say online form.

Provide feedback via the Have your Say online form

Internal Secondment Opportunities

Updated 2 March 2016

The Support Services Review has today listed an internal vacancy seeking expressions of interest from staff interested in working with the project team. Please refer to the internal vacancy for further information by clicking here and logging into the internal staff vacancy site.

Message from the Vice-Chancellor

Updated 25 February 2016

Dear Staff

This email is to advise that the Research and Scoping Phase of the Support Services Review has progressed as planned thanks in large part to the contributions made by you. I was heartened by the level of engagement and impressed by over 1,300 registrations to attend the consultation workshops.

A briefing document, prepared by the Project Team, will be considered by members of the Steering Group shortly. At this stage I anticipate that the Steering Group and I will communicate again with you in April when we will outline the work to be completed during the next phase of the project.

Thank you again for your contribution to the research and scoping phase - I know the Project Team have appreciated your valuable contributions at workshops and in submissions made to the website. In the upcoming phase I encourage you to continue this high level of engagement with the Project Team as there will be many opportunities to contribute further.

Yours sincerely,

Professor Harlene Hayne, ONZM, PhD, HonDSc, FRSNZ

Academic and general staff advisory groups

Click the links below to view the Terms of Reference and membership of the academic and general staff advisory groups as at 18/11/2015.

General Staff Advisory Group (64kb)

Academic Advisory Group (9kb)

Staff forum presentation slides

Please see the slides presented by the Vice-Chancellor at the HoD forum held in October 2015.

Support Services Review VC HoD Forum (537K)

In response to several staff requests we are providing the presentation slides that were used in the Divisional staff forums in September 2015.

Support Services Review Divisional Forums (102K)