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P Naresh Nayak imageDoctoral research abstract

Water is essential for tourism, it is necessary for basic human needs. However, it also facilitates leisure activities, such as golf and skiing (Gössling, et al., 2012). Hotel gardens, lakes, beaches, and ponds are well-known points of interest for tourist activities (Stonich, 1998).

Studies in this area have shown higher total water consumption rates in higher graded hotels. On-site hotel laundries are also a driver of water use. A hotel with an on-site restaurant, for example, needs water for drinking, food preparation, and cleaning (Gössling, et al., 2012). (Nadim Charara, Adrian Cashman, Bonnell, & Gehr, 2010) Found water consumption per guest night to be strongly associated with both number of employees and price per room. According to (Eurostat, 2009:16) “water consumption by hotels is far higher than household consumption due largely to the collective consumption of water in hotels. There is strong empirical evidence for the fact that natural resources are presently being exploited to an extent in tourism that will have negative long and short term effects, both on the natural heritage of a destination as well as their future tourism income.

Although the majority of businesses in the tourism industry express environmentally friendly views, actual behaviour does not match these sentiments. (Dolnicar, 2006). Investigation in relation to differences observed with respect to country of origin include that hotel guests behave in a more environmentally friendly way if they are staying in their own country because is it the environment of their country that is affected by their behavior; that hotel guests behave in a more environmentally friendly way if they have previously experienced shortages of basic resources, such as water or electricity that hotel guests behave in a more environmentally friendly way if they are repeat visitors because they feel a higher level of responsibility and attachment. (Ljubica Knezevic Cvelbar, 2016) There is no doubt that greater efforts are needed to encourage and help hotels to implement water-saving measures as part of a strategy that will result in a more sustainable use of water resources and provide hotels with a competitive edge by reducing costs. On a larger scale, this study will help to preserve the environment and ensure the future of the tourist industry, particularly in the current scenario of climate change.

By reducing their water footprint, becoming more sustainable, and preparing for the effects of climate change, hotels will play an important role in shaping the future of the tourist industry. Additionally, increased water conservation management awareness among hoteliers, clients, and employees is needed to facilitate the transition, as are strategies to combat the perception that placing restrictions on water use or adapting features that use large amounts of water will damage a hotel's image. Furthermore, Support from the government and other official bodies can facilitate and accelerate the adoption of necessary water-saving measures and help to reduce perceived barriers.

Education

  • 2012: Executive Post Graduate Diploma in Management (Alliance Business School, Alliance University)
  • 2008: Bachelor of Hotel Management (Welcomgroup Graduate School of Hotel, Management Manipal Academy of Higher Education)

Scholarships and awards

  • University of Otago Doctoral Scholarship 2020 - University of Otago
  • Received best paper award at the South Asian research conference held at Bangkok, Thailand on the 21-22nd August 2019.
  • Invited as a speaker and a session chair during the ISER 220th
  • International conference held in Bangkok, Thailand on the 21- 22nd August, 2019.
  • Study fellowship offered by the Manipal Academy of Higher Education for pursuing Doctoral Studies at the University of Otago (2019)

Primary research interests

  • Tourism and Hospitality Education
  • Sustainable Tourism
  • Consumer Behaviour

Teaching experience

Teaching Fellow

  • TOUR 303 Tourist Accommodation Management
    Department of Tourism, Otago Business School, University of Otago (June 2020)

Tutor

  • TOUR 218 Tourism Hospitality and Enterprise Management
    Department of Tourism, Otago Business School, University of Otago (June 2020)

Assistant Professor – Selection Grade

  • BHM 208 Accommodations Management
    Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education (January 2010-Febraury 2020)
  • BHMTT 208 Accommodation Management
    Manipal University DUBAI Campus) 2014/2016
  • Open Elective Applied Business communication and Professional Development
    Welcomgroup Graduate School of Hotel Administration Manipal Academy of Higher Education (January 2010-Febraury 2020)
  • BHM318 Professional Development and Event Management
    Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education (January 2010-Febraury 2020)

Publications

Rao, Abhishek S and Nayak, Naresh (2017) A study on Effectiveness of Inventory Management & Control System in milk producer organization, International Journal of Logistics System & Management, 28 (02). pp. 253-266. ISSN 1742-7967

Nayak, N., Prabhu, N., & Shetty, R. (2017). How do managers perceive outsourcing in differently structured star hotels. International Journal of Applied Business and Economic Research, 15(26), 229-234.

Nayak, Naresh and Pai, Anusha and Prabhu, Narayana and Granil, Preetham D (2015) Management Perspective of Employee Turnover in the Housekeeping Department. International Journal of Management and Social Sciences research, 4 (9). pp. 4-7. ISSN 2319-4421

Naresh, Nayak and Pai, Anusha and Prabhu, Narayan and Kumar, Manish (2015) Online Shopping Patterns amidst Students with Respect to Food Products. International Journal of Management and Social Sciences research, 4 (9), pp. 27-33. ISSN 2319-4421

Nayak, Naresh and Pai, Anusha and Prabhu, Narayan (2015) Employee Satisfaction in the Housekeeping Department at 5 star hotels. International Journal of Management and Social Sciences research, 4 (8). pp. 9-18. ISSN 2319-4421

Nayak, N., Nayak, S.D., Chundawat, M.S., Sinh, H., Singh, P., Dorkadi, R. Factors influencing travelers preference towards online travel agents over hotel websites (2019) Journal of Advanced Research in Dynamical and Control Systems, 11 (2 Special Issue), pp. 2232-2243.

Nayak, N., Prabhu, N., Senthilkumaran, P., & Arora, R. (2019). Antecedents and consequences of contract out services of various star category hotels in Bengaluru. Journal of Advanced Research in Dynamical and Control Systems, 11(2 Special Issue), 2185-2196.

Rao, Abhishek S and Nayak, Naresh (2017) A study on technique of inventory management system with respect to aviation spare parts. International Journal of Services and Operational Management, 27 (02). pp. 284-291. ISSN 1744-2389.

Prabhu, Narayan B. M and Nayak, Naresh P and Maheshwari, Shubham (2017). A Content Analysis of Consumer Online Restaurant Comments in Delhi/NCR. International Journal of Applied Business and Economic Research, 15 (23). pp. 349-358. ISSN 0972-7302

Prabhu, Narayan, Nayak, Naresh, & Pai, Anusha. (2019). A content analysis of hotel websites in Jordan. Journal of Advanced Research in Dynamical and Control Systems, 11(2 Special Issue), 2173-2180.

Naresh P. Nayak, Sudhakar D. Nayak, Narayan B. M. Prabhu, Keya Bakshi, Shahid Ummer (2020). The Importance of Emotional Intelligence and its Effects on Stress and Job Satisfaction Levels of Hospitality Employees in the UDUPI District, Test Engineering and Management-The Mattingley Publishing Co., Inc, Issue-82, pp. 5840 – 5848. ISSN 0193 4120

Authored book

Naresh P. Nayak, Chef Sudhakar Nayak, Mrs. Tejaswini Vikram Nayak (2019), Amchigele Delight, from the Kitchens of Nayak. (177p).
This book is an attempt to compile recipes of food served at the homes of the GSB (Gowd Saraswat Brahmin) Community, temples or any other place of spiritual interest in India which belong to the community. This book is informed by research finding and documenting the recipes. The food served at these places is also known as sacred food because it comes from a kitchen where people may have either forgotten the recipes or may have lost the art of bringing in flavour into the food.

Chapter in book

Nayak, Naresh (2011) Sustainability of LEED in the housekeeping department. National Conference on Trending Hospitality. Center for Publications, Christ University, pp. 89-99. ISBN 978-81-922281-0-5,

Nayak, Naresh P and Prabhu, Narayan B M (2013) Socio-Economic Impacts on Pilgrimage tourism with reference to Udupi Sri Krishna Mutt, Karnataka. In: 4th Annual National seminar on business and management of tourism. Centre for publications, Christ University, Bangalore, pp. 63-71. ISBN 97893-8230511-8

Presentations

Building Industry Training Facilities at Campus – A case study of Welcomgroup Graduate School of Hotel Administration, Manipal” at Proceedings of 5th International Panel of Experts Forum 2011, "Innovation in Tourism & Hospitality Education", hosted by Taylor's University, at Selangor, Malaysia, 23rd - 25th Nov'11 Vision: Innovation in Tourism and Hospitality Education.

Sustainability of LEED in the housekeeping department – A Case Study of ITC Royal Gardenia, Bengaluru, ISBN: 978-81-922281-0-5 (2011) National conference on Trending Hospitality, Sep'11, Christ University, Bengaluru

“Medical Tourism in Karnataka- An Insight” at National Conference on Indian Aviation and Tourism: Opportunities, Challenges and New directions, organized by Mangalore University and Airport Authority of India, Mangalore at Old Bajpe Airport in Aug'11

“Housekeeping Department and Administration of Housekeeping Services”, at National Seminar on “Emerging Trends in Hospitality & Tourism” by Institute of Hotel & Tourism Management, M. D University, Rohtak in Apr'11

“Health Tourism Karnataka an Insight” at 5th International Colloquium on tourism & Leisure, Bangkok, Thailand

A Gap Analysis on perspectives of Managers and Guests with regards to Guestrooms of four star hotels in Cochin, Kerala at the ICTHM 2013, 9-10 December 2013, Hotel Galadari, Colombo, Sri Lanka

Nayak. Naresh P and Prabhu Narayan(2013) “Socio-Economic impacts on pilgrimage tourism with reference to Udupi Shri Krishna Temple, Karnataka” 4th Annual National Seminar in business and management of tourism, Department of Tourism Studies, Christ University, Bengaluru, ISBN:978-93-82305-11-8

Naresh Nayak & Abhishek Rao (2014) Customer's Awareness of Environmental-Friendly Initiatives in Hotels - First Middle east conference on Global Business, Economics, Finance and Banking, Dubai, UAE,
Retrieved: http://globalbizresearch.org/Dubai_Conference/pdf/pdf/D411.pdf

Naresh Nayak & Narayan Prabhu (2015) A study on Employee turnover in Housekeeping Department of 5 star Hotels in Mumbai at 3rd Asia Pacific Conference on Global Business, Economics Finance and Banking, Singapore Retrieved: http://globalbizresearch.org/Singapore_Conference2015/pdf/S543_Abs.pdf

Naresh Nayak, Anusha Pai, Narayan Prabhu & Akshay K (2016) Managers Perspective on Hotel Outsourcing Services at 7th Asia Pacific Conference on Global Business Economics, Finance and Social Sciences, Kuala Lumpur, Malaysia
Retrieved://globalbizresearch.org/Malaysia_Conference_2016_July/docs/doc/Management%20&%20Marketing/KL626.pdf

Naresh Nayak and Prabhu Narayan (2017) “How do managers perceive outsourcing in differently structured star hotels” The 4th Business management international conference on challenges of creative and innovative management, Nov'17 at Burapha University, Pattaya, Thailand
Retrieved: http://www.bbs.buu.ac.th/saran/bmic2017/BMIC2017-proceedings.pdf (pp 198-204)

Naresh Nayak, Narayan Prabhu, Abhishek Rao, Ragini Arora, Krithika Narayani (2018) “Antecedents and Consequences of contract out services of various star category hotels in Bengaluru” at 1st International Conference on Commerce and Pharma Management. Manipal Academy of Higher Education, Manipal

Professional memberships

  • Member Tourism Industry Aotearoa- Tourism Sustainability commitment. June 2020
  • Member New Zealand Association for Impact Assessment, NZAIA

Industry experience

I am a competent professional with over 13 years of experience with Hospitality accommodations management and Hospitality education specializing in Housekeeping operations, Front Office Operations, Customer Relationship Management and Resource Management.

Currently pursuing my doctoral study from the University of Otago New Zealand and working as a Teaching Fellow with the Department of Tourism Otago. Prior to this I have been associated with Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher education, Manipal, India.

As a Selection grade professor my responsibilities include teaching of undergraduate and postgraduate students, as well as supervising undergraduate and post graduate research students. Apart from teaching I do undertake a lot of Consultancy and research related activities under the hospitality and tourism topics.

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