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TOUR303 Tourist Accommodation Management

A synthesis and examination of factors influencing the operation of accommodation sector organisations and businesses. An application of the knowledge and skills from prior learning in the area of tourism and hospitality human resources management, yield management, and the environmental and managerial conditions specific to the accommodation sector.

The accommodation sector is a specific and important part of the larger tourism and hospitality industry both in New Zealand and globally. This paper takes a closer look at the commercial and non-commercial accommodation sector and examines why this sector is about more than just a bed for the night. It takes a global perspective and uses key examples from Europe, Asia, North America and Australasia to give students an overview of this sector. The paper looks at the accommodation sector in light of human resource management, revenue management, corporate social responsibility, quality and standards, and the operations management of these businesses.

Paper title Tourist Accommodation Management
Paper code TOUR303
Subject Tourism
EFTS 0.1500
Points 18 points
Teaching period First Semester
Domestic Tuition Fees (NZD) $829.65
International Tuition Fees (NZD) $3,993.30

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TOUR 103 or 54 200-level points
Schedule C
Suitable for undergraduates from a range of disciplines who are interested in pursuing a career in the accommodation sector
Teaching staff
Dr Craig Lee
Paper Structure
This paper covers two main themes:
  • An overarching appreciation of the global accommodation sector
  • A more practical understanding of the nature of the commercial accommodation sector
Teaching Arrangements
One 2-hour lecture and a fortnightly tutorial.
Textbooks are not required for this paper.
Graduate Attributes Emphasised
Global perspective, Critical thinking, Cultural understanding, Teamwork.
View more information about Otago's graduate attributes.
Learning Outcomes
Students who successfully complete the paper will
  • Have an understanding of the role of commercial accommodation within the tourism context
  • Have knowledge about the financial, environmental, managerial and human resource considerations of tourist accommodation
  • Understand the wider social and cultural contexts in which the accommodation sector occurs
  • Understand and critique trends within the accommodation sector in light of current debates on issues such as sustainability and CSR (corporate social responsibility)
Course outline
The Course Outline will be available on Blackboard at the start of the course.

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First Semester

Teaching method
This paper is taught On Campus
Learning management system


Stream Days Times Weeks
L1 Thursday 10:00-11:50 9-13, 15-22


Stream Days Times Weeks
T1 Wednesday 10:00-10:50 10, 12, 16, 18, 20, 22