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International English Language Testing System (IELTS) information

What is IELTS?

IELTS is the International English Language Testing System.

It measures ability to communicate in English across all four language skills – listening, reading, writing and speaking – for people who intend to study or work where English is the language of communication.

For more information about the IELTS test go to:

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How to apply for IELTS

All bookings and payments for an IELTS test is done online at (

Book your IELTS test now

Please note, all candidates will be required to present a valid ‘My Vaccine Pass’ for scanning on test day. Failure to do so will prevent candidates from sitting their IELTS test.

This website lists all available test centres and dates for IELTS in New Zealand.

The Examinations Office at the English Language Centre has an ipad for your use outside their office if you require it for your booking.

All payments need to be online with a credit or debit card.

For further information please contact:

IELTS registration checklist

Please note that an application is NOT complete unless it includes:

A copy of your current passport

Payment of NZ$395* for Dunedin, NZ$485* for Queenstown

* Please note that these fees are subject to change.

It is important to register as early as possible if you wish to sit the test on your preferred test date.

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IELTS payment details

Payment must be made within 94 hours of applying online to secure your booking.

Payments needs to be made via the website by credit or debit card.

Please contact the Examinations Office at the English Language Centre for more information.

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Before the IELTS test

Approximately one week before the IELTS test, you will receive a letter in the post with details of your test day schedule, what to bring to the test, and how to get to the test venue.

You MUST bring your original, current passport.

NO other form of identification will be accepted.

Therefore, please plan ahead when choosing your test date and sending your passport to immigration for visa purposes.

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IELTS cancellation/transfer policy

  • If you transfer to a new test date less than 4 weeks before your booked test there is a NZ$85 fee.

  • All cancelled tests occur an NZ$85 fee.

  • If you are sick on the day of the test and cannot sit the test, you must provide the IELTS Administrator with a medical certificate dated the same day as the test. This must be done within 5 days of the test for a partial refund or transfer. A NZ$85 fee applies to the refund.

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IELTS test results

Provisional IELTS test results are available to view online 13 days after your test.

These can be viewed at and will remain available to be viewed for 28 days.

Your Test Report Form (TRF) will beposted to you 13 days after your test date.

Please notify us immediately if you change your address prior to issue of your TRF.

Regular postage is free of charge but charges for courier services will be passed onto candidates.

Up to five copies of your TRF will be posted to the relevant institution(s) you have listed on your IELTS application form. Please check with the institution(s) you are applying with about entry requirements.

Additional copies for tertiary institutions requested after you receive your results cost NZ$20 per copy.

If you have lost your TRF, please contact the Test Centre which issued your TRF.

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IELTS complaints procedures

Complaints from candidates regarding their test must be received by Test Day Staff on test day. Please speak to any of the Test Day Staff and ask to complete a ‘Complaint Form for Test Takers’.

Any complaints will be followed up within 2 working days by the Examinations Office. You will be contacted either by phone or email to further discuss any issues.

For any other issues or feedback please contact the Examinations on the details bellows and you will be contacted within two working days.

Examinations Office
University of Otago English Language Centre
PO Box 56 / 130 Anzac Ave
Dunedin 9054
Tel +64 3 479 8237

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Enquiry of IELTS results (EOR)

If you wish to query your test results, please see the IELTS Administrator within six weeks of your test date to apply for a re-mark. (EOR)

This procedure costs NZ$230 and can take up to six weeks to process.

If there is an increase in your results, you will be issued a new TRF and receive a full refund.

If there is no change to your results, you will not receive a refund.

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Special needs

If you have a disability or condition which might require special arrangements, you should discuss it with your test centre as soon as possible.

Each case is considered individually and you will need to supply medical documentation.

Test centres need three months to put arrangements into place, so please make sure to take this into consideration when scheduling your exam.

Special arrangements include the following:

  • Enlarged print and Brailled test papers, an amanuensis to write answers, a Braille word-processor for those with visual difficulties.
  • Special amplification equipment, lip-reading version of the Listening module for those with hearing difficulties.
  • Extra time for the Reading and Writing modules, use of a word processor for those with learning difficulties (eg dyslexia).

Please contact the Examinations Office at the English Language Centre to discuss further.

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Location of the IELTS test in Dunedin

The IELTS test is held at the University of Otago English Language Centre, University Plaza Building One, 130 Anzac Avenue, Dunedin.

Location of the Dunedin test centre on Google maps

Location of the IELTS test in Queenstown

Queenstown Resort College (QRC)
7 Coronation Drive, Queenstown 9348, New Zealand

Location of the Queenstown test centre on Google maps

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