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The following list is of software used in the School and the level of support which Technology Services can provide.

There are three levels of support:

  1. Recommended Software. These are applications which are recommended for use on UOW machines. Also, Technology Services staff will have some experience installing, using, troubleshooting and repairing the applications.
  2. Other Supported Software. These are applications with which Technology Services staff may have experience installing and perhaps experience using, troubleshooting and repairing. Support for these applications is more limited due to less familiarity or experience than with Level 1 applications.
  3. Unsupported Software. These are applications which are either not recommended by Technology Services or where our staff have little or no familiarity with the software (e.g. PDAs, cameras, recording devices). We will attempt to solve problems, but within the limits or our resources. OUW staff may be referred to expert consultants for this category of software.

For information regarding site licenses held by the University of Otago please see the ITS web pages, ITS Software Licenses.

Windows - Software Supported by Technology Services
Type of ApplicationRecommended SoftwareOther Supported Software
Operating SystemWindows 10Windows 7
Word ProcessingMS Word  2016MS Word 2010
SpreadsheetMS Excel  2016MS Excel 2010
PresentationMS Powerpoint  2016MS Powerpoint 2010
DatabaseMS Access  2016, Filemaker ProMS Acess 2010
Anti-VirusSophos Home
EmailMS Outlook  2016, Mozilla ThunderbirdMS Outlook 2010
Calendar/SchedulerMS Outlook  2016MS Outlook 2010
Web BrowsersMozilla Firefox, Internet ExplorerGoogle Chrome
Document SharingSyncplicity, HCS
Image Editing/ GraphicsAdobe PhotoshopPaint.NET
Media PlayerWindows Media PlayerVLC
CoursewareMoodle, Blackboard
File Compression7Zip
Desktop PublishingMS Publisher, MS PowerpointAdobe InDesign CS4/CS5
StatisticsSAS, SPSS, EPIinfo, STATA,R
File TransferHCS(Mailexpress File Drop Servivce)
Macintosh Software Supported by Technology Services
Type of ApplicationRecommended SoftwareOther Supported Software
Operating SystemOS X 10.13, 10.12OS X 10.11
Word ProcessingMS Word 2016MS Word 2011
SpreadsheetMS Excel 2016MS Excel 2011
PresentationMS Powerpoint 2016MS Powerpoint 2016
DatabaseFilemaker Pro
Anti-Virus / MalwareSophos Home
EmailOutlook for Mac
Calendar / SchedulerOutlook
Web BrowserMozilla Firefox, Google ChromeOpera
Document SharingSMB (Mac to PC), HCS, Syncplicity
Image Editing / GraphicsAdobe PhotoshopGIMP
Video EditingiMovie
Media PlayerVLCQuicktime Pro
File CompressionStuffit
Desktop PublishingPowerpoint
StatisticsSPSS, R

Common software is updated automatically with the latest versions of:

  • Adobe Flash
  • Adobe Reader
  • Google Chrome
  • Mozilla Firefox
  • Oracle Java 
  • 7Zip
  • Citrix
  • CDBurnerXP