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The following list is of software used in the School and the level of support which Technology Services can provide.

There are three levels of support:

  1. Recommended Software. These are applications which are recommended for use on UOW machines. Also, Technology Services staff will have some experience installing, using, troubleshooting and repairing the applications.
  2. Other Supported Software. These are applications with which Technology Services staff may have experience installing and perhaps experience using, troubleshooting and repairing. Support for these applications is more limited due to less familiarity or experience than with Level 1 applications.
  3. Unsupported Software. These are applications which are either not recommended by Technology Services or where our staff have little or no familiarity with the software (e.g. PDAs, cameras, recording devices). We will attempt to solve problems, but within the limits or our resources. OUW staff may be referred to expert consultants for this category of software.

For information regarding site licenses held by the University of Otago please see the ITS web pages, ITS Software Licenses.

Windows - Software Supported by Technology Services
Type of ApplicationRecommended SoftwareOther Supported Software
Operating SystemWindows 7
Word ProcessingMS Word  2010
SpreadsheetMS Excel  2010
PresentationMS Powerpoint  2010
DatabaseMS Access  2010, Filemaker Pro 11
Anti-VirusSophos Anti-Virus
EmailMS Outlook  2010, Thunderbird
Calendar/SchedulerMS Outlook  2010
Web BrowsersMozilla Firefox, Internet ExplorerChrome
Document SharingWindows File SharingBlackboard
Image Editing/ GraphicsAdobe PhotoshopPaint.NET
Media PlayerQuicktime, Windows Media PlayerVLC
CoursewareMoodle, Blackboard
File CompressionFilzip, 7Zip
Desktop PublishingMS Publisher, MS PowerpointAdobe InDesign CS4/CS5
StatisticsSAS, SPSS, EPIinfo, STATA,R
BibliographyEndNote
Video Editing
File Transfer
OCR
Macintosh Software Supported by Technology Services
Type of ApplicationRecommended SoftwareOther Supported Software
Operating SystemOS X 10.8 & 10.9
Word ProcessingMS Word (Office 2011)Office 2008
SpreadsheetMS Excel (Office 2011)Office 2008
PresentationMS Powerpoint (Office 2011)Office 2008
DatabaseFilemaker Pro
Anti-Virus / MalwareSophos Anti-Virus
EmailApple MailOutlook for Mac
Calendar / ScheduleriCal
Web BrowserSafari, Mozilla Firefox, Google ChromeOpera
Document SharingAFP (Mac to Mac) SMB (Mac to PC)
Image Editing / GraphicsAdobe Photoshop, SeaShore.appGIMP
Video EditingiMovie
Media PlayerQuicktime, VLCQuicktime Pro
File CompressionStuffit
Desktop PublishingPowerpoint
StatisticsSPSS, R
BibliographyEndNoteMendeley
CourseWareBlackboard

Common software is updated automatically with the latest versions of:

  • Adobe Flash
  • Adobe Reader
  • Google Chrome
  • Mozilla Firefox
  • Oracle Java 
  • 7Zip
  • Citrix
  • CDBurnerXP
  • Quicktime